Supporting customers with accessibility needs

At Vodafone, we’re committed to providing accessibility for all our customers whether that be the way you contact us or the products we develop.

Vodafone is a founding supporter of the AMTA Mobile Phone Industry Good Practice Guide: Accessibility for People with Disabilities . This guide is designed to advise and assist the mobile industry on how to make its products and services more accessible to Australian consumers with a disability.

As part of the Accessible Telecommunications project, the Australian Communications Consumer Action Network has launched Australia’s first independent information resource for telecommunications products suitable for people with disability. To help find a device to meet your needs, check out the Accessible Telecoms resource.

Vodafone supports the Global Accessibility Reporting Initiative that can help you choose the right device for your needs. For more information, check out the GARI Database.

Contact Vodafone

Our customer care team can help you find the right service for you.

Call 1555 from your Vodafone phone or 1300 650 410 from any phone.

Hearing impaired customers, can use the National Relay Service.

Mobile phone operating systems

Android and iOS have support content on accessibility.