If you’re on a phone plan, you can forward incoming calls to a Vodafone operator with Call Screen. Our operator will take the caller’s message and send it to you as an SMS.
You can activate call forwarding through
My Vodafone. You’re able to forward all of your incoming calls to a Vodafone operator, or in certain situations like when calls go unanswered.
Calls forwarded to an operator are charged at a 5c flat fee for the first 10 seconds. If a call takes longer than 10 seconds, there is a further charge of $1.80.
Yes, you can choose what our operators say when they answer your calls. To set up a personalised greeting, give our team a call on
1555. There’s no extra charge for this service.
Yes, however it may cost more than it does in Australia.
When you're overseas and Call Screen is active, calls to your number will go overseas and then divert back to Australia. Because of this, you’ll be charged for both making and receiving a call.
If you’re using
$5 Roaming, this will trigger the $5 daily fee. To see where $5 Roaming is available, check our
If $5 Roaming isn’t active or you’re in a country where $5 Roaming isn’t available, you’ll be charged at our
Pay As You Go roaming rates for making and receiving a call.
You’ll also be charged for the usual cost of Call Screen as listed above.
Our customer care team are ready to help you.
Use our store locator to find your nearest store.