Most phones and tablets are set up with popular email providers ready to use. If your favourite email provider isn’t automatically loaded when you receive your new device, you can download it from Google Play or the App Store.
If you need help, here are the support pages for popular email providers.
When using Dodo email on the Vodafone network, you'll need to use our outgoing mail server.
If you can’t send an email on our network, you may be linked to incorrect APN settings on your device. Check out this tool to push the correct settings to your phone.
If you’ve set up a POP3 or IMAP email account on your phone and you can receive emails but can’t send them, check the following details with your email service provider:
|Use SSL||Yes / switch on|
|Require authorisation||Yes / switch on|
If your email provider doesn't offer an SSL encrypted server for off-net access, you can use the Vodafone outgoing mail server.
When setting up the Vodafone outgoing mail service, make sure WiFi on your device is switched off. You’ll need to be connected to the Vodafone network for the settings to work.
You won't be able to send emails with our outgoing mail server while your phone is connected through WiFi to another internet provider. We recommend using your email provider’s outgoing mail if possible.
Here are the details of our outgoing SMTP server.
|Security type/use SSL||No / switch off|
|Require authentication||No / switch off|
|Username||Must be blank|
|Password||Must be blank|