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What is an IMEI number?

An IMEI number is a unique 15 digit serial number used to identify your device on our network.

How to find the IMEI number

Here are the ways to find the IMEI number for your device.
Phone

To get the IMEI number for your phone, dial *#06# and the IMEI will be displayed on the screen.
iPad

To get the IMEI number for your iPad:

  1. Select ‘Settings’
  2. Select ‘General’
  3. Select ‘About’ to display the IMEI
Pocket WiFi

To get the IMEI number for your Pocket WiFi:

  1. Make sure you're connected to your Pocket WiFi.
  2. Using your web browser, go to your Pocket WiFi dashboard: pocket.wifi or 192.168.0.1.
  3. Login to the dashboard. If you haven't changed the password, the default is 'admin'.
  4. Select ‘Help’.
  5. Select ‘Diagnostics’. The IMEI will be displayed under 'Pocket WiFi information'.
USB modem

To get the IMEI number for your USB modem:

  1. Plug in your USB modem and open the Vodafone Mobile Broadband software.
  2. Select 'Advanced'.
  3. Select the icon in the top left corner of the screen.
  4. Select 'Diagnostics'.
  5. Select the ‘Device’ tab to display the IMEI.

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