Use our online tracking tool to check the status of your device that you left at a Vodafone store for servicing. You’ll need your order number to complete the tracking tool – the order number is displayed on the repair receipt. If you’ve misplaced your receipt, please call customer care on 1300 551 199 between 8am and 8pm AEST Monday to Friday.

*This information is required

Repair status

Your Repair Reference Number:

Customer Service Request

First name:
Last name:
Mobile no:
Alt no:
Email:
Address 1:
Address 2:
Suburb:
Postcode:
State:
Device brand:
Model:
Security code:
IMEI:
Date of purchase:
Fault area:
Symptom:
Fault details:
Other:
Accessory problems: