Be one of the first to experience our refreshed My Vodafone app.

Our refreshed My Vodafone app is about to be launched – but before we go live we want your help. We’ve refreshed the look and feel of the app, as well as enhanced its performance stability. You’ll get the chance to help us further improve our app by providing feedback on what you love and pointing out where we can do better. Your feedback is invaluable in shaping the experience for all our My Vodafone users.
 
The refreshed My Vodafone app comes with some great new features including a shared data usage breakdown, personalised offers and automatic recharge for prepaid users.
 
You can download the beta version of the My Vodafone app today. Our beta test ends on 08/09/19. For Apple users, there’s only 10,000 beta testing spots available – so get in quick.

How to download the beta app

International roaming Existing - Activate roaming

Apple

International roaming Existing - Activate roaming

Android

How do I provide feedback on the beta app?

Apple
Don’t forget to include additional information, such as necessary screenshots, description of issues and steps required to reproduce any issues. For general enquiries beyond beta app feedback, check out our support page.
Option 1: Press hard and hold the My Vodafone app icon, which will allow you to send feedback on the beta version. The feedback email will automatically generate some of your details. The automatically generated information will include the app name and version, your device type and iOS version, as well as your phone’s language settings, time zone, and connection status.
 
My Vodafone Beta - iOS
 
Option 2: Open the TestFlight app > go to My Vodafone app page > click ‘Send Beta Feedback’. If you send feedback through TestFlight, the feedback email will automatically generate some of your details. The automatically generated information will include the app name and version, your device type and iOS version, as well as your phone’s language settings, time zone, and connection status.
 
My Vodafone Beta - iOS
 
Option 3: Email your feedback to appstore@vodafone.com.au with the subject name: iOS App Store Feedback. Please include your device and iOS operating system information.
 
 
 
Android
Don’t forget to include additional information, such as necessary screenshots, description of issues and steps required to reproduce any issues. For general enquiries beyond beta app feedback, check out our support page.
Option 1: Leave a comment in the My Vodafone Beta app page in Google Play. Please include your device and operating system information.
 
My Vodafone Beta - Android feedback
 
Option 2: Email your feedback to playstore@vodafone.com.au with the subject name: Google Play Store Feedback. Please include your device and operating system information.
 

Additional information

I have the existing My Vodafone app installed, will installing the beta version affect it?
Both Apple and Android users installing the beta version will have their existing My Vodafone app overwritten by the beta version.
I am having trouble downloading and/or installing the beta version of My Vodafone app, what should I do?
Please check that you have enough free space on your device and that you’re connected to the internet for the app to be installed.
What is the TestFlight app?
TestFlight is an app that allows Apple users to trial certain apps that aren’t currently available to the public. If you’d like to know more about Testflight, check out the Testflight page.
Which devices are optimised for the beta version of My Vodafone app?
As the beta version of My Vodafone app is best suited for use with a mobile phone, you should test the app on your Apple or Android mobile phone. It’s compatible with iOS devices that use iOS 11.0.0 onwards, and Android devices that use Android 6.0 (Marshmallow) onwards.
Will I see my existing account information in the beta version of My Vodafone?
Yes. The beta version of the My Vodafone app will connect with the same backend systems as the current version, so you will see your existing account information. Even if you switch back to the old Vodafone app, previous purchases and usage will be visible to you.
What if I want to stop using the beta app?
You can stop using the beta version of the My Vodafone app whenever you like. Apple users need to delete the beta app, then go to the App Store and download the publicly available My Vodafone app. Android users need to go to the My Vodafone page on the Google Play store, scroll down and select to “leave” the beta program, then restart Google Play. After opting out of the beta program, uninstall the app from your phone and download the publicly available My Vodafone app from the Play store.
I've downloaded the beta version of My Vodafone app, do I need to do anything when the full version is live?
Yes. To get the full version of the My Vodafone app, Apple users need to delete the beta app, then go to the App Store and download the full version. Android users need to go to the My Vodafone page on the Google Play store, scroll down and select to “leave” the beta program. After opting out of the beta program, uninstall the app from your phone and download the full version for the Play store.

Downloading beta version of My Vodafone on Apple devices.

Step 1: Download 'Test Flight' App in the Appstore.

My Vodafone Beta - iOS app download

Step 2: Accept TestFlight T&C and install the beta version of My Vodafone. If nothing appears in your Testflight app, click the link from Step 1 again.

My Vodafone Beta - iOS app download

Step 3: Open the beta version of My Vodafone App and click ‘allow’.

My Vodafone Beta - iOS app download

Step 4: If prompted, login with your Vodafone account details. A My Vodafone app icon should be on your home screen, which you can now access normally.

My Vodafone Beta - Download

Downloading beta version of My Vodafone on Android devices.

Step 1: Download the beta version of the My Vodafone app on Google Play. Alternatively, find the My Vodafone app on Google Play, scroll down to see the mention of the beta version, and click "join".

My Vodafone Beta - Android download My Vodafone Beta - Android download

Step 2: Restart the Google Play app. You can now access the beta version of the app on the My Vodafone page in Google Play.

My Vodafone Beta - Android download My Vodafone Beta - Android download

Step 3: Open the beta version of My Vodafone. If prompted, login with your Vodafone account details.

My Vodafone Beta - Download