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My Vodafone web and Android has changed

You’ll need to set up a new email and password login to access your account and explore the new platform.

You can no longer log in with your mobile number and account PIN or secure link.

Ready to get started? Set up your new login now.
Set up login

Setting up your new login

Set up your login in just a few simple steps

Select ‘Set up login’ on this page

Enter the email you used when you signed up for your Vodafone service

Enter your date of birth of birth and get a one-time verification code to continue

Create your password

Done! It may take some time for your login to activate. Please wait around 10 mins before logging in.

Set up login

What’s changed?

We've got a fresh, new look

More convenience, more control

All your services at a glance

Frequently asked questions

 What happens if my email address isn’t up to date?

You’ll need to use the email address linked to your My Vodafone account to set up your new login. This is the email you used when you signed up for your Vodafone service. If it isn’t up to date or you’re not sure which email is linked to your account, calls us on 1555 from your Vodafone mobile or 1300 650 410 from any phone or visit your nearest Vodafone store.
Can I still use my mobile number to log in?

This depends on whether you’re logging in via web, Android or iOS.

If you’re logging in via web and Android, once set up on the new platform, you’ll log in with your email and new password. If logging in via iOS, you can log in with your mobile number until the new My Vodafone is available.
When will the new iOS app be available?

It’ll be available in early April 2026. We’ll let you know once it’s ready.
What if I’m having trouble setting up my new login?

If you’re having trouble setting up your new login, call us on 1555 on your Vodafone mobile or 1300 650 410 from any phone or visit your nearest Vodafone store.
I’ve set up my new login but am having trouble logging in

Once you set up your new login, activation may take up to 10 minutes. If your first login attempt doesn’t work, wait around 10 minutes and then try again.

If you’ve set up your new login and have forgotten your email address or password, you can reset your password or recover your email from the login page.
Will I still need my account PIN to log in?

No. Once you’ve set up your new My Vodafone login, you’ll no longer need or use your PIN to log in via web or the app.

What else can we help with?
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