My Vodafone has changed
You’ll need to set up a new email and password login to access your account and explore the new platform.
You can no longer log in with your mobile number and account PIN or secure link.
Ready to get started? Set up your new login now.
Setting up your new login
Set up your login in just a few simple steps
Select ‘Set up login’ on this page
Enter the email you used when you signed up for your Vodafone service
Enter your date of birth of birth and get a one-time verification code to continue
Create your password
Done! It may take some time for your login to activate. Please wait around 10 mins before logging in.
Frequently asked questions
You’ll need to use the email address linked to your My Vodafone account to set up your new login. This is the email you used when you signed up for your Vodafone service. If it isn’t up to date or you’re not sure which email is linked to your account, calls us on 1555 from your Vodafone mobile or 1300 650 410 from any phone or visit your nearest Vodafone store.
No, you can no longer use your mobile number to log in. If you haven’t already, you’ll need to set up a new email and password login to access your account and explore the new platform.
If you’re having trouble setting up your new login, call us on 1555 on your Vodafone mobile or 1300 650 410 from any phone or visit your nearest Vodafone store.
Once you set up your new login, activation may take up to 10 minutes. If your first login attempt doesn’t work, wait around 10 minutes and then try again.
If you’ve set up your new login and have forgotten your email address or password, you can reset your password or recover your email from the login page.
No. Once you’ve set up your new My Vodafone login, you’ll no longer need or use your PIN to log in via web or the app.