We’re switching off our 2G network.

Technology and the way Australians connect is always changing and at Vodafone we look at ways we can improve our network. That’s why we’ve decided to close our 2G network. Our 2G network was first launched in 1993. By closing the 2G network, we will be able to increase investment in our 4G network and provide even better services for our customers now and into the future.

If you’re using a 2G device, once we close the 2G network you'll no longer be able to make and receive calls or text messages. You’ll need to upgrade your current 2G device and SIM to a 3G or 4G device in order to continue to use the Vodafone network.

How to transition off the 2G network.

If you’re using a 2G device or a 2G SIM card, head to your nearest Vodafone store and we can help you transition onto our 3G or 4G network.

Additional information

How do I know if I’m on the 2G network?

If there’s an ‘E’, ‘EDGE’, or ‘GPRS’ symbol displayed in your phone’s status bar, it means you’re using a 2G SIM card in a 3G or 4G device. You can get a free replacement SIM card by heading in store.

If you can’t see any of these symbols, it means you’re probably using a 2G phone and you’ll need to upgrade to a new device. You can upgrade to a 3G or 4G device by heading in store.

Can I keep my number when upgrading my device or SIM?

Yes. Upgrading your device or changing your SIM won't impact your existing mobile number.

What are the benefits of upgrading my device?

Our 4G network offers improved call quality and faster data speeds, covering over 22 million Australians. Our 4G coverage is available in all major metro locations and selected regional areas across Australia. You can use our coverage checker to find out where our 4G network is available.

What should I do with my 2G device?

We encourage you to recycle your old device securely and responsibly by dropping it in a Mobile Muster Bin at your nearest Vodafone store.

4G is available with a 4G device and an active prepaid recharge or plan with Vodafone Alerts. See our coverage checker.