Voice over LTE (VoLTE)

From 1 January 2015, all of our phone plans are Voice over LTE accessible.

All of our prepaid recharges are Voice over LTE accessible.

Voice over LTE (VoLTE) is a feature that allows you to call using our 4G network. It allows you to remain connected to the 4G network during calls, which means you can continue using 4G mobile data while making and receiving calls.

Voice over LTE is available wherever there is 4G coverage. Use our coverage checker to see where 4G coverage is available.

No. Voice over LTE is charged in the same way as all other voice calls and doesn’t use your mobile data allowance.

If you’re using an iPhone, ‘4G’ will be displayed in the status bar when using Voice over LTE.

If you’re using an Android device, ‘VoLTE’ will be displayed in the status bar beside the 4G icon.

Yes, but your device will use our 4G network to access Voice over LTE.

If your phone is listed above as being compatible with Voice over LTE, then you'll be able to make an emergency service call using VoLTE. If your phone isn't listed above, then emergency calls will be made using our 3G network where available or any other cellular network.

If you're on international roaming in the USA, you may be able to use VoLTE through some of their networks.

Using VoLTE when you're on international roaming may give you a better call quality with a faster call connection. You can also browse the internet or use apps at the same time.

You’ll need a compatible device with VoLTE enabled and be on an eligible plan.