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At Vodafone, we’re committed to providing accessibility for all our customers whether that be the way you contact us or the products we develop.
Vodafone is a founding supporter of the AMTA Mobile Phone Industry Good Practice Guide: Accessibility for People with Disabilities . This guide is designed to advise and assist the mobile industry on how to make its products and services more accessible to Australian consumers with a disability.
As part of the Accessible Telecommunications project, the Australian Communications Consumer Action Network launched Australia’s first independent resource for telecommunication products suitable for people with disability. Accessible Telecoms is a nationwide disability telecommunications service that provides independent, up-to-date information on mainstream and assistive telecommunication products suitable for people with disabilities. This service also provides referrals for training, set-up, on-going support and equipment provision.
Accesshub is a government initiative that provides a central source of information on a range of communication options available to people who are deaf, hard of hearing and/or have a speech impairment. Within the Accesshub, The National Relay Service allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
The Australian Government offers a Translating and Interpreting Service for people who don’t speak English.