What are Mobile Payment Plans?

With our Mobile Payment Plans, if you’re eligible, you can pay off a new phone or modem in instalments over 12, 24 or 36 months interest free.

Additional information.

How do I find the remaining balance of my Mobile Payment Plan?

The best way to find the remaining balance on your Mobile Payment Plan is through My Vodafone.

You can also find your remaining balance and what instalment you’re up to in the ‘This bill’ section of your bill.

What happens to my Mobile Payment Plan if I cancel or disconnect the plan it’s attached to?

If you cancel your plan or your plan is disconnected, you will need to pay out the remaining balance of your Mobile Payment Plan.

How do I cancel my Mobile Payment Plan?

You can cancel your Mobile Payment Plan by calling us on 1555. If you cancel your Mobile Payment Plan, the remaining balance will be charged on your next bill.

Can I change the instalment amounts on my Mobile Payment Plan?

No. You can’t change the instalment amounts on your Mobile Payment Plan.

What happens to my Mobile Payment Plan if I change plans?

Mobile Payment Plan instalments are fixed and don’t change if you move to another plan.

Can I purchase multiple devices on one plan?

If you have an eligible plan, you can add an additional eligible device to your current plan by calling us on 1300 300 404 or heading in store.

If you have outstanding payments on your current device, you’ll continue to pay the repayments each month together with the repayments each month of your new device.