Mobile Payment Plans.

This support article will give you key information about our Mobile Payment plans. With our Mobile Payment plans, you can pay off a new phone in instalments over 12, 24 or 36 months interest free.

Mobile Payment Plans are only available with our Red Plans or Red Plus Plans. If you’re on one of these plans, you can get a new phone with a new Mobile Payment Plan. You will have to pay out your current Mobile Payment Plan first.

Additional information.

How do I find the remaining balance of my Mobile Payment Plan?

The best way to find the remaining balance on your Mobile Payment Plan is through My Vodafone.

You can also find your remaining balance and what instalment you’re up to in the ‘This bill’ section of your bill.

What happens to my Mobile Payment Plan if I cancel or disconnect the plan it’s attached to?

If you cancel your plan or your plan is disconnected, you will need to pay out the remaining balance of your Mobile Payment Plan.

How do I cancel my Mobile Payment Plan?

You can cancel your Mobile Payment Plan by calling us on 1555. If you cancel your Mobile Payment Plan, the remaining balance will be charged on your next bill.

Can I change the instalment amounts on my Mobile Payment Plan?

No. You can’t change the instalment amounts on your Mobile Payment Plan.

What happens to my Mobile Payment Plan if I change plans?

Mobile Payment Plan instalments are fixed and don’t change if you move to another plan.