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Some customers experienced intermittent issues with the Vodafone network on Thursday 18 June. The issue has been resolved and all services have been restored. We apologise for the inconvenience and thank customers for their patience.
Vodafone Australia Vodafone Australia
How can we help?

How to view your prepaid balance

Here’s how to view the balance for your prepaid service.

Step 1: Login to My Vodafone

The best way to view your prepaid balance is through My Vodafone.

Step 2: Check out the dashboard

Your balance is displayed on the My Vodafone dashboard.

Step 3: Other options

You can also get your balance by calling 1512 from your Vodafone phone or by texting ‘BAL’ to 1511.

What else can we help with?
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