Some customers experienced intermittent issues with the Vodafone network on Thursday 18 June. The issue has been resolved and all services have been restored. We apologise for the inconvenience and thank customers for their patience.
How can we help?
Upgrade to a new device for your prepaid service
Here are your options to upgrade to a new mobile phone, tablet or modem if you’re on a prepaid service.
Our tablets are only available on a tablet plan. To get a new tablet from Vodafone, you’d need to sign up to a plan. If you’d like to sign up to a plan, the best way to do that is online.
Modems.
The best way to get a new modem for your prepaid service is to head in store.