Usage alerts for your prepaid service.

This support article will give you key information on when we'll send balance and expiry alerts about your prepaid service.

You can also check your prepaid balance at any time:

Recharge expiry alerts.

You will receive expiry alerts via SMS:

  • 3 days before your recharge expires.
  • Within 24 hours of your recharge expiring.
 
Recharge balance alerts.
Recharge/Add-on type
We’ll send an SMS when its balance falls below
Credit
Data
Minutes/Text
Prepaid 365 Plus
$5
-
-
Pay As You Go Plus
$5
-
-
MyMix
-
50MB
5 mins
Combo
-
50MB
5 mins
365 Days
$9.99
-
-
Pay As You Go
$4.99
-
-
Prepaid Cap
$20
50MB
-
Vodafone Mini Cap
-
50MB
-
Data Add-ons
-
50MB
-
Talk Add-ons
-
-
5 mins
10 Countries Add-ons
-
-
5 mins
50 Countries Add-ons
-
-
5 mins
Prepaid Roaming Add-ons
-
50MB
5 mins
5 texts
Prepaid Mobile Broadband
-
100MB
-

 

  • Messages sent to notify you of a low balance will have SYS-ALERT as the sender.
  • Low data alerts are based on the total data remaining from your recharge and any Data Add-ons on your account.

 

Can I get usage alerts for my prepaid mobile broadband service?

Whether you’ll get usage alerts for your mobile broadband service is dependent on your device. iPads and some other tablets can’t receive text messages and won’t receive the notifications. For more information, check out our support page on accessing text messages from your mobile broadband device.

Can I switch off prepaid usage alerts?

No. You’re unable to switch off prepaid usage alerts.