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Some customers experienced intermittent issues with the Vodafone network on Thursday 18 June. The issue has been resolved and all services have been restored. We apologise for the inconvenience and thank customers for their patience.
Vodafone Australia Vodafone Australia
How can we help?

Your customer account number

Your customer account number is a 9-digit number that's assigned to you when you sign up to a plan.

How to find your customer account number

Your account number is shown on your bill. To view your bills, log in to the My Vodafone app or web experience, and:

App

  1. Log in
  2. Scroll down to the ‘Highlights’ section
  3. On the ‘Amount due’ tile, select ‘View details’
  4. Scroll to your most recent bill or whichever bill you’d like to view
  5. Select ‘Download bill’

Web

  1. Log in
  2. Scroll down to the ‘Highlights’ section
  3. Select the ‘Amount due’ tile
  4. Scroll to your most recent bill or whichever bill you’d like to view
  5. Select ‘Download bill’

What else can we help with?
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