$0-Vodafone-Super-Wi-Fi-modem
The total maximum cost of the Modem is $336. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $14 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. For example, if you leave at month 18 you would pay $14 x 6 (number of remaining months), at a total of $84. This remaining Modem cost will be applied as a lump sum on your final bill. Vodafone Super Wi-Fi Modem can operate with a maximum of 100 compatible Wi-Fi enabled devices simultaneously on Wi-Fi 7.

Network Satisfaction Guarantee for Business nbn®
 If you’re a new customer and you’ve signed up to a Vodafone Business nbn® plan, and you don’t love our network within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred that are not included in your plan, up until your nbn® service is fully transferred or cancelled and the Modem is returned to an eligible Vodafone (not dealer) store within 10 days of your claim, in original packaging with proof of purchase. You may also contact us and we can help arrange return postage. Where you have an individual plan, you can make one claim per year per person/business. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person/business. This guarantee does not affect any other rights or remedies you may have under the Australian Consumer Law. Full terms and conditions are available on our network page.

$10/mth off nbn® plans  when you have a mobile plan with us
Excludes Mobile Broadband customers. Postpaid voice customers only. You don’t have to bundle this service. However, in order to receive the Existing Postpaid Mobile Customer Price for this plan, you will need to have an existing Postpaid Mobile service on the same account and remain connected to both services, otherwise you will be charged the Standalone Price. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and this nbn plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or this nbn plan the discount will be forfeited and you will pay the Stand-alone Price.

Vodafone 4G Back-up for Business nbn^®
The NetComm Wireless NL20MESH Modem is only available, subject to stock availability, for new connections by calling us on 1300 111 111 and is not available when you purchase a Vodafone Business nbn® plan online.

Vodafone 4G Back-up is a complimentary service for Business Broadband plans that provides an interim internet connection using the Vodafone 4G network in Vodafone Coverage Areas only. It is only available using the NetComm Wireless NL20MESH Modem (“Modem”) with a Vodafone SIM on our network. 4G Backup is available from when you receive your Modem until your nbn® service is fully activated or for a period of 30 consecutive days (whichever occurs first). This service will also be automatically activated if you lose connection to Vodafone Business nbn® during confirmed local nbn® faults. This excludes mass nbn® outages. You will be able to use the 4G Backup service until the fault is resolved or for a period of 30 consecutive days (whichever occurs first). Service performance varies depending on network coverage and your location, with speeds likely less than the maximum advertised. Our Fair Use Policy applies.

The total cost of the NetComm Wireless NL20MESH Modem is $192. There is no option to purchase the Modem outright or on a monthly payment plan other than on a 24 month plan. The Modem cost equates to $8.00 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. For example, if you leave at month 18 you would pay $8.00 x 6 (number of remaining months), at a total of $48. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for your plan from the point of nbn® activation at your premises.


nbn^®
nbn^®, NBN Co and other nbn^® logos and brands are trademarks of NBN Co Limited and used under licence.

Unlimited Data
Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

$0 Vodafone Super Wi-Fi Mesh
The Vodafone Super Wi-Fi Mesh extends coverage to any areas with poor reception due to obstructions such as thick walls. Discount available to approved new and existing Vodafone Business nbn® customers who purchase a Vodafone Business nbn® plan with a Vodafone Super Wi-Fi Modem and purchase a Vodafone Super Wi-Fi Mesh (“Eligible Plan”). Discount includes: $0 for the first Vodafone Super Wi-Fi Mesh when you stay connected to an Eligible Plan for 24 months. If you cancel your Eligible Plan within 24 months, the Discount will be forfeited, and the Vodafone Super Wi-Fi Mesh must be paid out on your next bill at the undiscounted rate ($6 x months remaining). Total undiscounted cost of the Vodafone Super Wi-Fi Mesh is $144. Discount applies only to the purchase of the first Vodafone Super Wi-Fi Mesh and not to the purchase of any subsequent mesh. Offer available until withdrawn. This offer is available in conjunction with other in-market offers, if applicable. Offer not transferrable or redeemable for cash and is not for commercial or resale purposes. Offer subject to change. If required, you can contact the sales team to purchase up to 2 additional Mesh devices to cover larger premises.

nbn® Enhanced SLA
Most plans include nbn’s Standard SLA as default. Some plans include Enhanced SLA-4 at no extra cost. Enhanced SLAs can be added to eligible Vodafone Business Broadband nbn® plans to assist with faster resolution of faults. The Enhanced SLA and any applicable charges will appear on your bill as an Add-On. The Add-On is charged one month in advance plus a pro-rated amount for any part-month the Enhanced SLA is active. Enhanced SLAs can be added or removed, changed to another SLA tier, or to the Standard SLA at any time (other than during any period when a fault has been reported). The relevant SLA will begin as soon as it’s been applied to your service. If you change SLAs or cancel an Enhanced SLA, you will receive a prorated refund. Restoration Service Levels and any applicable credits are set out in the SFOA in Plan Details – Business nbn® Plans.

Existing Postpaid Mobile Phone Plan Customer Price
Excludes Mobile Broadband customers. Postpaid voice customers only. You don’t have to bundle this service. However, in order to receive the Existing Postpaid Mobile Customer Price for this plan, you will need to have an existing Postpaid Mobile service on the same account and remain connected to both services, otherwise you will be charged the Standalone Price. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and this nbn plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan the discount will be forfeited and you will pay the Stand-alone Price.

Vodafone Business nbn® plans
For business use by approved customers only. Subject to service qualification check. Vodafone Business nbn® is a data-only service and is not compatible with your phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone Business nbn® may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone Business nbn® plan and your Vodafone postpaid mobile plan and vice versa. Additional fees may apply for nbn® installation or appointments.

Please contact our sales team if you would like to purchase one of these plans and supply your own compatible modem.

You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn® activation at your premises. Total minimum cost excludes any additional nbn® charges, including but not limited to call out charges when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you connect a nbn® service in a new premises.

nbn^® Speed
The nbn® speed tier represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide for more

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn® Home Fast+, nbn® Home Superfast and nbn® Home Ultrafast plans are only available in nbn FTTP areas and nbn HFC areas. The nbn® Home Fast plan is only available in nbn FTTB/N/C areas. For FTTB/N/C customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical evening download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period and at other times. Typical evening upload speed is estimated by reference to the maximum upload speed and is not a guaranteed minimum speed. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, inbuilding wiring, and the content you access.

Installation for Business nbn^®
The process for installation of Vodafone Business Broadband nbn^® will vary depending on the nbn^® service type available at your premises which we will confirm with you when you sign-up. If you require installation by an nbn^® technician they will need access to your premises and someone aged 18+ must be on site. If you do not own the property, you must obtain consent from the owner in order to have Vodafone Business Broadband nbn^® installed. You are responsible for setting up the Modem and your Wi-Fi network.

Changing your Business nbn^® plan
If you change to another Business nbn® plan your new plan speed will begin immediately. You will be refunded for the plan fee for the remainder of the month on a pro-rata basis and you will be charged your new Business nbn® plan fee calculated on a pro-rata basis for the remainder of the month.