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$0-vodafone-super-wi-fi-modem
The total maximum cost of the Vodafone Super Wifi Modem is $336. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $14 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill.

As part of the BOM (Bill of Materials), you will also receive a Super WiFi Mesh as a complementary inclusion, which will enable you to extend coverage to any areas with poor reception due to obstructions such as thick walls.  If required, you can contact the sales team to purchase upto 2 additional Mesh devices to cover larger premises.

Network Satisfaction Guarantee for Business nbn®
 If you’re a new customer and you’ve signed up to a Vodafone Business nbn® plan, and you don’t love our network within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred that are not included in your plan, up until your number or nbn® service is fully transferred or cancelled and the Modem is returned to an eligible Vodafone (not dealer) store within 10 days of your claim, in original packaging with proof of purchase. You may also contact us and we can help arrange return postage. Where you have an individual plan, you can make one claim per year per person/business. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person/business. This guarantee does not affect any other rights or remedies you may have under the Australian Consumer Law. Full terms and conditions are available on our network page.

Vodafone 4G Back-up for Business nbn^®
The NetComm Wireless NL20MESH Modem is only available for new connections by calling us on 1300 111 111 and is not available when you purchase a Vodafone Business nbn® plan online.

Vodafone 4G Back-up is a complimentary service for Business Broadband plans that provides an interim internet connection using the Vodafone 4G network in Vodafone Coverage Areas only. It is only available using the NetComm Wireless NL20MESH Modem (“Modem”) with a Vodafone SIM on our network. 4G Backup is available from when you receive your Modem until your nbn® service is fully activated or for a period of 30 consecutive days (whichever occurs first). This service will also be automatically activated if you lose connection to Vodafone Business nbn® during confirmed local nbn® faults. This excludes mass nbn® outages. You will be able to use the 4G Backup service until the fault is resolved or for a period of 30 consecutive days (whichever occurs first). Service performance varies depending on network coverage and your location, with speeds likely less than the maximum advertised. Our Fair Use Policy applies.

The total cost of the NetComm Wireless NL20MESH Modem is $192. There is no option to purchase the Modem outright or on a monthly payment plan other than on a 24 month plan. The Modem cost equates to $8.00 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. For example, if you leave at month 18 you would pay $8.00 x 6 (number of remaining months), at a total of $48. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for your plan from the point of nbn® activation at your premises.


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nbn^®, NBN Co and other nbn^® logos and brands are trademarks of NBN Co Limited and used under licence.

Unlimited Data
Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

$0 Vodafone Super Wi-Fi Mesh
Available to approved new and existing Vodafone Business nbn® customers who purchase a Vodafone Business nbn® plan which includes a Vodafone Super Wi-Fi Modem and Vodafone Super Wi-Fi Mesh (“Eligible Plan”). Discount includes $0 for the first Vodafone Super Wi-Fi Mesh when you stay connected to an Eligible Plan for 24 months. If you cancel your Eligible Plan within 24 months, the Discount will be forfeited, and the Vodafone Super Wi-Fi Mesh must be paid out on your next bill at the undiscounted rate ($6 x months remaining). Total undiscounted cost of the Vodafone Super Wi-Fi Mesh is $144. Discount applies only to the purchase of the first Vodafone Super Wi-Fi Mesh and not to the purchase of any subsequent mesh. Offer available until withdrawn. This offer is available in conjunction with other in-market offers, if applicable. Offer not transferrable or redeemable for cash and is not for commercial or resale purposes. Offer subject to change.

$10 Off Plan Fee for 12 Months
Discount available to approved new and existing Vodafone Business nbn® customers (‘Eligible Customers’) who sign up to a Vodafone Business nbn® Fast+ 100/40, Business nbn® Superfast+ 250/100 or Business nbn® Profast 500/50 plan (‘Eligible Plans’).

This discount also applies to customers who sign up to a plan and receive a Speed Upgrade to the Eligible Plans.

Available until 4 December 2025. Get $10/mth off monthly plan fees on Eligible Plans for the first 12 months, after which you’ll be charged the standard undiscounted plan fees.

For new customers eligible for a FTTP upgrade, the discount is not applicable to the pre-Fibre interim plan, but will commence from the date we change your plan, after the fibre installation is complete. Discount will be applied as a recurring monthly credit each month and is forfeited if you cancel or change plans within the first 12 months.

Offer is available in conjunction with speed boost offer, is not transferrable or redeemable for cash, not for commercial or resale purposes and is subject to change.

50% Off plan fee for 3 months
Discount available to approved new and existing Vodafone Business nbn® customers (‘Eligible Customers’) who sign up to a Vodafone Business nbn® Ultrafast+ 1000/400 plan.

Available until 4 December 2025. Your monthly plan fees will be discounted by 50% for the first 3 months, after which you’ll be charged the standard undiscounted plan fees.

The Business nbn® Ultrafast+ plan is only available in nbn® FTTP areas.

For new customers eligible for a FTTP upgrade, the discount is not applicable to the pre-Fibre interim plan but will commence from the date we change your plan to the Ultrafast+ plan, after the fibre installation is complete. Discount is forfeited if you cancel or change plans within the first 3 months.

Offer not transferrable or redeemable for cash, not for commercial or resale purposes and is subject to change.

nbn® Enhanced SLA
Most plans include nbn’s Standard SLA as default. Some plans include Enhanced SLA-4 at no extra cost. Enhanced SLAs can be added to eligible Vodafone Business Broadband nbn® plans to assist with faster resolution of faults. The Enhanced SLA and any applicable charges will appear on your bill as an Add-On. The Add-On is charged one month in advance plus a pro-rated amount for any part-month the Enhanced SLA is active. Enhanced SLAs can be added or removed, changed to another SLA tier, or to the Standard SLA at any time (other than during any period when a fault has been reported). The relevant SLA will begin as soon as it’s been applied to your service. If you change SLAs or cancel an Enhanced SLA, you will receive a prorated refund.  Restoration Service Levels and any applicable credits are set out in the SFOA in Plan Details – Business nbn® Plans.

Vodafone Business nbn® Speed Upgrade Terms for postpaid mobile customers:
You will have a Speed Upgrade applied if you add an eligible Vodafone Business broadband nbn® service to a postpaid mobile (voice) plan on the same account, in the same name and address and remain connected to both services. If you cancel your mobile service, the Speed Upgrade will be removed from your Business nbn® service.

Offer applies to customers who, from 2 September 2024: (a) add a new Business nbn® service to their existing postpaid mobile (voice) service; (b) change to an eligible Business nbn® plan when combined with an existing postpaid mobile (voice) service; or (c) add a postpaid mobile (voice) service to an existing nbn® service which was connected or changed to an eligible Business nbn® plan from 2 September 2024 . Existing postpaid mobile (voice) customers will have a Speed Upgrade applied to their eligible Business nbn® service. The Speed Upgrade will be applied within one week of activating the eligible Business nbn® plan. The Speed Upgrade offers the speeds of the next highest Business nbn® plan speed tier above the speed tier purchased. The Speed Upgrade provides an increase to the maximum theoretical off-peak speeds for your plan. However, the actual speeds you experience will vary based on a number of factors, including technology type, plan choice and internet traffic demand. You also need a compatible modem to use a Vodafone Business broadband nbn® service. For modem requirements, please refer to the Critical Information Summary.

There is no additional cost for the Speed Upgrade. The Speed Upgrade will appear on your bill as an Add-On with no charge. 

 Eligibility for the Speed Upgrade is subject to technology and line speed capability at your nominated business address and is subject to a service qualification check which we will perform when you request to sign-up. The technology used to deliver the Business nbn® service will depend on the connection between your nominated address and the nbn® network which includes: (1) Fibre to the Premises (‘FTTP’); (2) Fibre to the Node (‘FTTN’); (3) Fibre to the Building (‘FTTB’); (4) Hybrid Fibre Coaxial (‘HFC’); (5) Fibre to the Curb (FTTC). The following categories of customers are not eligible for the Speed Upgrade:

• FTTC, FTTN or FTTB connections connecting to Business nbn® Fast+, as this is the highest available nbn® speed tier for those technology types.
• FTTC, FTTN or FTTB connections where the max attainable line speed is not capable of supporting the next highest nbn® speed tier. These customers will have the Speed Upgrade applied to their account, but will not receive the benefit, or the full benefit, of the higher speed tier if it exceeds the max attainable line speed at their address. Existing postpaid mobile (voice) customers connecting their nbn® service on FTTC, FTTN or FTTB technologies will have their max attainable line speed check carried out against the higher nbn® speed tier provided by this Speed Upgrade offer, rather than the speed tier purchased.
• FTTP or HFC connections connecting to Business nbn® Ultrafast or Business nbn® Superfast+.

 • FTTP connections connecting to Business nbn® Ultrafast+.
• Customers on an interim pre-fibre service (nbn100) for the purposes of receiving a fibre upgrade. These customers will receive the Speed Upgrade on their subsequent plan following installation of their fibre upgrade.

In some circumstances where you would not be eligible for the Speed Upgrade for the reasons above, we may automatically change the plan you pay for to a lower speed tier and apply a $0 Speed Upgrade to the speeds of the next fastest plan.

Vodafone Business nbn® plans
For business use by approved customers only. Subject to service qualification check. Vodafone Business nbn® is a data-only service and is not compatible with your phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone Business nbn® may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone Business nbn® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing at any time by calling 1555. Additional fees may apply for nbn® installation or appointments.

Total minimum cost excludes any additional nbn® charges, including but not limited to call out charges when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you connect a nbn® service in a new premises.

Internet speeds on Vodafone Business nbn® plans are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The Vodafone Business nbn® Profast, Superfast, Superfast+ andUltrafast plans are only available to premises with nbn® FTTP nbn® HFC technology available. For FTTB/FTTN/FTTC customers, if after connection, your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Business Hours Speed is the typical busy period download speed that the average customer can expect to receive between 9am and 5pm, Mon - Fri. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access. Please refer to our Speed Guide for more information.

Installation for Business nbn^®
The process for installation of Vodafone Business Broadband nbn^® will vary depending on the nbn^® service type available at your premises which we will confirm with you when you sign-up. If you require installation by an nbn^® technician they will need access to your premises and someone aged 18+ must be on site. If you do not own the property, you must obtain consent from the owner in order to have Vodafone Business Broadband nbn^® installed. You are responsible for setting up the Modem and your Wi-Fi network.

Changing your Business nbn^® plan
If you change to another Business nbn® plan  your new plan speed will begin immediately. You will be refunded for the plan fee for the remainder of the month on a pro-rata basis and you will be charged your new Business nbn® plan fee calculated on a pro-rata basis for the remainder of the month.