Vodafone offers a range of internet services for your home and on the go. If you want great internet speeds at an affordable price with Vodafone, you can choose from an nbn® plan, 4G Home Internet Plan or Mobile Broadband plan. But if you want great speeds at a great price, there’s no looking past our 5G Home Internet Plans, which give you access to our 5G network. Here’s why Vodafone’s 5G Home Internet is a great choice for you.
Easy set up
With Vodafone’s 5G Home Internet Plans, there’s no need to waste time waiting for a technician to install your modem. As soon as your modem arrives (with the SIM card already pre-installed) you can instantly plug in and set up your 5G Home Internet service, then start streaming, scrolling and surfing the web. Best of all, unlike nbn® modems, your 5G modem can be plugged into any wall socket around your home - so you can plug in your modem in your study, your bedroom or wherever you need it most. Find out more about speed and connectivity factors that may affect your connection.
Fast speeds with 5G Home Broadband Premium Plans
If you’re in need of an internet service with fast speeds, look no further than our 5G Home Internet Plans. Our 5G Home Broadband Premium Plan comes with unlimited data at up to a max off-peak data speed of 100Mbps (speeds are variable), which is great for up to 9 simultaneous users and works well for streaming 4K and HD video on multiple devices, downloading large files, social media and casual gaming. (The max off-peak speed is a limit on what speeds you can receive, not a measurement of what you will actually receive at all times. You may experience slower speeds than this during busy periods and at other times.)
Our 5G Home Broadband Premium Plan also has much faster speeds than our comparably-priced Essential nbn® plan – so you’ll get great speeds at a great price.
We often have competitive offers on our 5G Home Internet Plans to make sure you get a great value internet service. You’ll get your first month of plan fees for free when you sign up, so if you’re not happy with our product in the first month, you can cancel at any time. We also offer a $5 a month reduced plan price for customers with an existing Vodafone mobile phone plan.
Peace of mind
We understand that some customers may be hesitant to commit to an internet service - that’s why we want to let customers know that they can easily cancel their 5G Home Internet Plan without hassle or hidden fees. Our 5G Home Internet Plans come with no lock-in contract, so you can leave whenever you’d like. Plus, you’ll feel further reassured, as our Vodafone 5G Home Internet Modem that comes with our 5G Home Internet Plans is $0 upfront and if you do decide your plan isn’t right for you and would like to cancel, you won’t have to pay out the modem as long as you return it to us in Good Working Order within 30 days of cancellation.
With Vodafone’s 5G network rolling out in selected areas of major Australian cities, check if your address is eligible for our 5G Home Internet Plans. 5G Home Internet is available in selected coverage areas. T&C apply.
Vodafone’s 5G Network is progressively being rolled out to selected parts of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. 5G approved device required, with an eligible Vodafone plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to our 4G networks. Actual speeds vary due to location & network congestion. Check coverage and for updates when 5G is coming to your area on our 5G network support page.
5G Home Internet Plans
5G Home Broadband Plus and Premium Plans (collectively, “Plan”) available only (i) to approved customers, (ii) for personal use at an approved service address with 5G coverage (‘Approved Address’) and (iii) if you simultaneously use the Vodafone provided 5G compatible modem (‘Modem’). The Modem remains Vodafone property and a non-return fee may apply if you cancel within 36 months of connecting. The non-return fee is $0 when you stay connected for 36 months (‘Device Period’) or $17 multiplied by the number of months remaining in your Device Period if you cancel prior. The total maximum cost of not returning the Modem is $612. If your Plan is cancelled before the end of the Device Period, you will need to return the Modem to us in Good Working Order within 30 days. If you do not return your Modem within 30 days or it is not returned in Good Working Order you will be charged a Modem non-return fee. Good Working Order means the returned Modem is near new with only minor signs of wear and includes all original equipment. Plan is for use at your Approved Address only, and may no longer work if you move to another location. Modem will default to the 4G network (if available) if the 5G network is unavailable. Plan is not eligible for Bundle and Save. Customer support will be available only via 1300 650 410 – support will not be available in Retail Stores or online or through My Vodafone. We may send you several surveys asking for feedback on your Plan.
You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you notify that you wish to cancel. Minimum monthly spend is one month’s plan fees. Total minimum cost is one-month plan fees, provided you return the Modem in Good Working Order within 30 days of cancellation. No Early Exit Fees if you choose to cancel your Plan before the end of the Device Period, but you will need to return the Modem to us in Good Working Order within 30 days to avoid the Modem non-return fee. Max Modem non-return fee cost is $612. First month plan fees waived for new 5G Home Broadband customers who sign up between 11 May 2022 and 30 September 2022 unless extended ‘Offer.’ The Offer will appear as a credit on the customer’s bill. After the first month, the minimum monthly spend is $65 or $70 (or $60 or $65 respectively if the customer is an existing postpaid mobile phone plan customer). This is one month plan fees, provided you return the Modem in Good Working Order within 30 days of cancellation. Excludes customers changing the rate of their plan. Not for commercial or resale purposes. Offer not transferable or redeemable for cash. Subject to change.
The Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time.
The Plan uses the Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, this could mean the speeds you experience may be slower than the speeds experienced using our other 5G services.
All data for use in Australia within the Vodafone Network coverage area and only at your Approved Address. 5G Home Broadband Plus Plan includes unlimited data with a Typical Evening Speed of 50Mbps (download) and 14Mbps (upload), and maximum speeds of 50Mpbs (download) and 20Mbps (upload), and is suitable for streaming 4K and HD video, downloading large files, social media and casual online gaming. 5G Home Broadband Premium Plan includes unlimited data with a Typical Evening Speed of 96Mbps (download) and 14Mbps (upload), and maximum speeds of 100Mbps (download) and 20Mbps (upload), and is suitable for 4K and HD video streaming, downloading large files, social media and casual online gaming. Typical Evening Speeds are subject to change and measured between 7-11pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times. Actual speeds you reach for both Plans will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555 from a Vodafone mobile or 1300 650 410 from any other phone.
You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone nbn® Plan or 4G or 5G Home Wireless Broadband Plan or 5G Home Internet Plan or 5G Home Broadband Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan. Existing Postpaid Mobile Customer Price is only applicable after your Early Access Period has ended.
You may change to a higher or lower Plan by calling Customer Care. Your new service and Plan will commence immediately, and the charge for your new Plan will begin from your next monthly billing cycle. A change of Plan to both a higher or lower value Plan at end of your billing cycle, will begin from the start of your next monthly billing cycle.
Vodafone 5G Home Internet Modem
It is a requirement of the 5G Home Internet Plan that you must use the Vodafone provided 5G compatible modem (‘Modem’). The Modem remains Vodafone property and a non-return fee may apply if your plan is cancelled within 36 months of connecting. If your plan is cancelled within 36 months of connecting, you must return the Modem in Good Working Condition to us. If you do not return the Modem in Good Working Order within 30 days of cancellation of your plan, then you will be charged a Modem non-return fee. See “Early exit fees and cancelling your 5G Home Internet Plan” in your Plan Details for information on the Modem non-return fee if your Plan is cancelled before 36 months. You must have a valid Vodafone SIM inserted in your Modem. The Vodafone SIM must not be removed from the Modem or used in another device. The SIM is locked to the Modem and will not work with other devices. You cannot bring your own modem or purchase one outright from Vodafone and sign up to a 5G Home Internet Plan. Professional installation is not provided, so you must self-install the Modem to access the service by following the instructions provided. Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time (up to 32 enabled devices on 2.4GHz connection, up to 32 enabled devices on 5GHz connection). Consult your device manual to determine if your Wi-Fi enabled device can connect to Wi-Fi via 2.4GHz and/or 5GHz connections. You can connect up to 3 wired devices using the 3 Ethernet ports.
5G Home Internet 1 Month Free Offer
First month plan fees waived for new 5G Home Internet customers who sign up from 1 September 2021. Offer available until withdrawn. The Offer will appear as a credit on the customer’s bill. After the first month, the minimum monthly spend is $65 or $70 (or $60 or $65 respectively if the customer is an existing postpaid mobile phone plan customer). This is one month plan fees, provided you return the modem in Good Working Order within 30 days of cancellation. Excludes customers changing the rate of their plan. Not for commercial or resale purposes. Offer not transferable or redeemable for cash. Subject to change.