What is a device in good working order?


 
  • The phone needs to turn on and off.
  • The screen must be undamaged without any fading, cracks or bleeding.
  • There is no major cosmetic damage to the exterior.
  • Where applicable, the battery and back cover must be included.
  • The phone must not be network blocked, reported as stolen or counterfeit.

How do I get my trade-up credit?


 

You can get your trade-up credit added as a recurring credit to your bill over 12, 24 or 36 months, or you can get the full amount added to your next bill.

 

How to get this offer.

 

Phones Trade In Step4

Step 1

Check that your iPhone X 256GB is in Good Working Order. For other eligible phones, check the table below.

 

Phones Trade In Step2

Step 2

Get the iPhone 11, 11 Pro or Pro Max over 12, 24 or 36 months on a selected plan online.

 

Phones Trade In Step2

Step 3

Once you've received your new iPhone 11, 11 Pro or Pro Max, back up your data from your iPhone X and take it to a Vodafone store.

 

Phones Trade In Step2

Step 4

You’ll be able to trade the iPhone X in store for credit towards your bill.

 
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iPhone 11 Pro Trade-up devices Shop now Upgrade now Shop now Upgrade now Shop now Upgrade now

Trade-up your iPhone X 256GB and save on a new iPhone 11, 11 Pro or Pro Max.

Save up to $700 on the iPhone 11, 11 Pro or Pro Max when you trade-up an iPhone X 256GB on a selected plan and stay connected over 12, 24 or 36 months. You’ll get a trade-up credit of up to $700 (includes additional $150 bonus trade-up credit on eligible devices). Trade-up powered by Ingram Micro®. Offer ends 22/10/19. T&C apply.

Devices eligible for our trade-up offer

iPhone XS/XS Max/XR

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone XS Max 512GB $1050
iPhone XS Max 256GB $900
iPhone XS Max 64GB $750
iPhone XS 512GB $1000
iPhone XS 256GB $850
iPhone XS 64GB $750
iPhone XR 256GB $750
iPhone XR 128GB $700
iPhone XR 64GB $620
iPhone X/8/8 Plus

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone X 256GB $700
iPhone X 64GB $630
iPhone 8 Plus 256GB $600
iPhone 8 Plus 64GB $520
iPhone 8 256GB $520
iPhone 8 64GB $430
iPhone 7/7 Plus

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone 7 Plus 256GB $430
iPhone 7 Plus 128GB $380
iPhone 7 Plus 32GB $340
iPhone 7 256GB $370
iPhone 7 128GB $340
iPhone 7 32GB $300
iPhone 6S/6S Plus/6/6 Plus

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone 6S Plus 128GB $270
iPhone 6S Plus 64GB $280
iPhone 6S Plus 32GB $270
iPhone 6S Plus 16GB $250
iPhone 6 Plus 128GB $270
iPhone 6 Plus 64GB $250
iPhone 6 Plus 32GB $240
iPhone 6 Plus 16GB $230
iPhone 6S 128GB $260
iPhone 6S 64GB $250
iPhone 6S 32GB $240
iPhone 6S 16GB $230
iPhone 6 128GB $240
iPhone 6 64GB $230
iPhone 6 32GB $210
iPhone 6 16GB $200
iPhone SE

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone SE 128GB $230
iPhone SE 64GB $230
iPhone SE 32GB $215
iPhone SE 16GB $200
Other eligible devices

To view our full list of eligible devices, check out our Trade-up page.

*Device must be in Good Working Order.
*Savings include additional $150 bonus trade-up credit on eligible devices available until 04/10/19.
Terms and conditions

* Battery capacity value of a ‘typical’ user. Rated (i.e. minimum) battery capacity value is 4,170 mAh.  Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors. Please see user manual for instructions on how to care for the battery and achieve optimum battery life.

Trade-up offer
You can trade-in max 3 devices, up to the total value of $1000 per service. You will be provided with a Trade-Up Value for your Eligible Device in store by Vodafone staff according to Ingram Micro Pty Ltd’s Valuation Criteria (‘Valuation’). Valuation and Trade-Up Value vary depending on condition of your Eligible Device and is subject to change. When you trade-up your Eligible Device, ownership will be signed over to Ingram Micro Pty Ltd (Ingram). Vodafone Stores act as a device collection point on behalf of Ingram. If you accept the in-store Valuation, the Trade-Up Value will be added in the form of a full credit to your second bill, or if you simultaneously sign up and stay connected over your chosen MPP period with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period and applied to your second bill. Credit is not refundable or transferable and is forfeited if you cancel. Ingram reserves the right to change handsets eligible for this offer at any time at their discretion. For full terms https://www.vodafone.com.au/tradeinterms. To search Eligible Devices head to https://www.vodafone.com.au/plans/trade-in.

iPhone 11, 11 Pro or 11 Pro Max devices trade-up offer
Personal use for approved customers only. $150 Bonus Credit amount (‘Bonus Credit’) available to Vodafone postpaid customers who (i) sign up or upgrade to a new Red Plan or Red Plus Plan over 12, 24 or 36 months on an MPP, (ii) purchase an, iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max on a Mobile Payment Plan (‘MPP’) over 12, 24 or 36 months, and (iii) trade-in your Eligible Device. Bonus Credit is in addition to any trade-in value. Max 1 Bonus Credit Amount per service. Your device must be listed here www.vodafone.com.au/plans/trade-in ‘Eligible Device’). Trade-Up value (if any) and Bonus Credit will be added in the form of a full credit to your sec ond bill, or if you simultaneously sign up and stay connected over your chosen MPP period with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period and applied to your second bill and is forfeited if you cancel your Red Plan or MPP.  Up to the value of $1,000 AUD per service. Not refundable or transferable, forfeited if you cancel. Trade-up powered by Ingram Micro®.
 

4G
4G is available with a compatible 4G device. 4G in selected areas in Australia. To find out where we have 4G see our network page here.