What is a device in good working order?


 
  • The phone needs to turn on and off.
  • The screen must be undamaged without any fading, cracks or bleeding.
  • There is no major cosmetic damage to the exterior.
  • Where applicable, the battery and back cover must be included.
  • The phone must not be network blocked, reported as stolen or counterfeit.

How do I get my trade-up credit?


 

You can get your trade-up credit added as a recurring credit to your bill over 12, 24 or 36 months, or you can get the full amount added to your next bill.

 

How to get this offer.

 

Phones Trade In Step4

Step 1

Check that your iPhone X 256GB is in Good Working Order. For other eligible phones, check the table below.

 

Phones Trade In Step2

Step 2

Get the iPhone 11, 11 Pro or Pro Max over 12, 24 or 36 months on a selected plan online.

 

Phones Trade In Step2

Step 3

Once you've received your new iPhone 11, 11 Pro or Pro Max, back up your data from your iPhone X and take it to a Vodafone store.

 

Phones Trade In Step2

Step 4

You’ll be able to trade the iPhone X in store for credit towards your bill.

 
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Trade-up your iPhone X 256GB and save on a new iPhone 11, 11 Pro or Pro Max.

Save up to $390 on the iPhone 11, 11 Pro or Pro Max when you trade-up an iPhone X 256GB on a selected plan and stay connected over 12, 24 or 36 months. You’ll get a trade-up credit of up to $390. Trade-up powered by Ingram Micro®. T&C apply.

Devices eligible for our trade-up offer

iPhone XS/XS Max/XR

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone XS Max 512GB $580
iPhone XS Max 256GB $485
iPhone XS Max 64GB $470
iPhone XS 512GB $520
iPhone XS 256GB $440
iPhone XS 64GB $385
iPhone XR 256GB $430
iPhone XR 128GB $370
iPhone XR 64GB $340
iPhone X/8/8 Plus

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone X 256GB $390
iPhone X 64GB $330
iPhone 8 Plus 256GB $345
iPhone 8 Plus 64GB $270
iPhone 8 256GB $280
iPhone 8 64GB $220
iPhone 7/7 Plus

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone 7 Plus 256GB $230
iPhone 7 Plus 128GB $200
iPhone 7 Plus 32GB $160
iPhone 7 256GB $170
iPhone 7 128GB $155
iPhone 7 32GB $120
iPhone 6S/6S Plus/6/6 Plus

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone 6S Plus 128GB $110
iPhone 6S Plus 64GB $100
iPhone 6S Plus 32GB $90
iPhone 6S Plus 16GB $75
iPhone 6 Plus 128GB $75
iPhone 6 Plus 64GB $65
iPhone 6 Plus 32GB $60
iPhone 6 Plus 16GB $55
iPhone 6S 128GB $80
iPhone 6S 64GB $75
iPhone 6S 32GB $65
iPhone 6S 16GB $55
iPhone 6 128GB $55
iPhone 6 64GB $45
iPhone 6 32GB $50
iPhone SE

Trade-up Device* Savings on iPhone 11/11 Pro/11 Pro Max*
iPhone SE 128GB $45
iPhone SE 64GB $45
iPhone SE 32GB $45
iPhone SE 16GB $40
Other eligible devices

To view our full list of eligible devices, check out our Trade-up page.

*Device must be in Good Working Order.
Terms and conditions

* Battery capacity value of a ‘typical’ user. Rated (i.e. minimum) battery capacity value is 4,170 mAh.  Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors. Please see user manual for instructions on how to care for the battery and achieve optimum battery life.

Trade-up offer
You can trade-in max 3 devices, up to the total value of $1000 per service. You will be provided with a Trade-Up Value for your Eligible Device in store by Vodafone staff according to Ingram Micro Pty Ltd’s Valuation Criteria (‘Valuation’). Valuation and Trade-Up Value vary depending on condition of your Eligible Device and is subject to change. When you trade-up your Eligible Device, ownership will be signed over to Ingram Micro Pty Ltd (Ingram). Vodafone Stores act as a device collection point on behalf of Ingram. If you accept the in-store Valuation, the Trade-Up Value will be added in the form of a full credit to your second bill, or if you simultaneously sign up and stay connected over your chosen MPP period with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period and applied to your second bill. Credit is not refundable or transferable and is forfeited if you cancel. Ingram reserves the right to change handsets eligible for this offer at any time at their discretion. For full terms https://www.vodafone.com.au/tradeinterms. To search Eligible Devices head to https://www.vodafone.com.au/plans/trade-in.

4G
4G is available with a compatible 4G device. 4G in selected areas in Australia. To find out where we have 4G see our network page here.