Create an exceptional customer experience with our Australia-based service

Vodafone’s Virtual Receptionist answers your business calls for a fraction of the cost of hiring a receptionist by providing you with a virtual landline number based in the state of your choice.

Our Receptionists promptly answer calls any time of the day or night in your company name, as well as pass on messages via email or text, or transfer customers directly to your staff. We can even escalate calls to make sure your customers receive a fast resolution. Let us tailor a solution to suit your business.

Escalation Services

Day or night, when an urgent call is received, our Escalation Services make sure you'll know about it. Your on-call staff will be sent a text message or called until confirmation of message receipt is received.

Critical Information Summary

Sign up to Vodafone Virtual Receptionist today.

We’ll get you started on our Business Starter Plan and one of our team members will get in touch within 1 – 2 business days to set up your account and update your plan if required.

Important information
  • Additional scripting (questions or advice to callers) is quoted on a case-by-case basis and increases the pricing tabled above
  • There is a minimum term of 1 month
  • If you cancel your service, this will take effect at the end of the billing month
  • Your monthly included call allowance expires at the end of each month and does not roll over to the next month
  • You can send messages to additional pager or email recipients at no extra cost
  • Additional charges apply to upgrade to a 1300/1800 number
  • SMS messages sent to a group of mobiles are charged at $0.22 per message per mobile number
  • Local numbers provided by Vodafone remain the property of Vodafone and cannot be transferred. We strongly recommend you do not advertise this number
  • Ownership of 1300/1800 numbers can be transferred to you at the end of your contract
  • With Receptionist Switch plans, additional charges may apply for multiple transfer attempts on one call
 
 

Already with Vodafone Messaging?

Already with Vodafone Messaging?

1300 133 585
9am-5pm Mon-Fri (AEST)
messagingcare@vodafone.com.au

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