Norton™ and your Vodafone bill.

You can sign up to Norton™ with Vodafone. This lets you pay for your Norton™ product on your Vodafone bill each month.

How to add a Norton™ subscription to your bill.

You can add a Norton™ product to your bill online.

If you add a Norton™ product to your bill, you will be charged monthly until you cancel the subscription.

Additional information.

How do I activate my Norton™ product ?

You can activate your Norton™ product when you first subscribe. Otherwise, you can activate it later online. You’ll need to sign in with your Norton™ account or create an account, then enter your product key.

If you don’t know your product key, you can find it online with your Vodafone account. Sign in to your Vodafone account and select ‘Manage subscriptions’, then ‘Retrieve PIN’ for the relevant subscription.

For help with setting up Norton™ on your device, head to the Norton™ support page.

How do I cancel my subscription?

You can cancel your Norton™ subscription online by selecting ‘Manage subscriptions’. Then select ‘Cancel subscription’ and follow the prompts.

If you cancel your Norton™ product, your devices will still be protected until the end of your current billing cycle.

If I cancel my plan, what happens to my Norton™ subscription?

If you cancel your plan, transfer your number to another provider or switch to prepaid, your Norton™ subscription will automatically end. 

Is there a purchase limit for Pay with Vodafone?

Yes, your monthly Pay with Vodafone purchase limit is $50. This includes all content purchased by Pay with Vodafone, for example $11.99 with Spotify Premium® and $38.01 with Norton™ in the same month.

If you reach this $50 monthly limit and wish to continue making purchases on Norton™ you must select another payment method.

Terms & Conditions

Pay with Vodafone Terms

By purchasing this product or subscription you understand, acknowledge and agree to the following terms and conditions:

  1. As a default, Pay with Vodafone billing service (otherwise known as Direct Carrier Billing) is enabled on your postpaid account. When you purchase content or a service from a third party content provider (Content Provider), this charge will appear on your Vodafone bill under the heading ‘Content’ as either:
    • a once-off payment; or
    • if you are purchasing a subscription service it will be added and continue until the end of the billing month in which you cancel your subscription service or cancel your Vodafone plan.
  2. You will not be asked to verify your identity when making an individual purchase or signing up to a subscription based service, so be mindful of others, such as children, using your device.
  3. If you wish to opt-out of paying via Pay with Vodafone or if you have any questions regarding Pay with Vodafone please call us on 1555 from your Vodafone mobile.
  4. If you wish to cancel your content subscription service you should do so in accordance with the cancellation policy contained within the terms and conditions of the Content Provider.
  5. If the purchase of this content results in a combined total monthly content spend in excess of $50 you will not be allowed to be complete the purchase via Pay with Vodafone.
  6. Please contact Vodafone on 1555 for all billing complaints or enquiries.
  7. Your use of the content is subject to the terms and conditions of your agreement with the Content Provider. Please contact the Content Provider if you experience any problems or an issue arises with your use of the content.
  8. Purchases or subscriptions using Pay with Vodafone is permitted by the account holder only.

Listening to music, reading or watching video content over the mobile network will consumer data from your plan’s allowance. You are responsible for all data costs including overage. You can reduce mobile data by listening to music/viewing content on any Wi-Fi connection and syncing content to your device for offline use.