Setting a PIN on your SIM helps protect it from unauthorised use. Your SIM PIN is different from the passcode to unlock your phone.
You can find how to reset the PIN code on your SIM using our
The default PIN code for most SIM cards is '0000'.
You can also enable SIM PIN requests, so the PIN code will need to be entered when switching on your device.
If you can't remember your SIM PIN, you can reset it using your PUK code. The best way to find your PUK code is through
You can also find your PUK code:
• By calling
1300 650 410.
• By heading in to your nearest
For more information, check out our support page on
finding your PUK code.
Our customer care team are ready to help you.
Use our store locator to find your nearest store.