Opticomm
speed guide
Understanding Opticomm speeds
Estimated typical evening download speed is measured between 7pm-11pm. As this is a new plan, the speed stated here is currently based on an estimate. Vodafone will revise the typical evening download speed once it has collected enough data on the speed performance for these plans. Typical evening upload speed is estimated by reference to the maximum upload speed for the plan. These are not guaranteed speeds and you may experience lower speeds during this period and at other times.
Once we have enough speed data, we’ll use typical evening speeds for Opticomm plans. This is the typical download and upload speeds customers can expect between 7pm–11pm. Actual speeds may be lower during this time or at other times due to the factors discussed on this page. The Typical Evening Upload Speed is estimated by reference to the maximum upload speed.
Understanding Opticomm speeds
| Opticomm 12 | Opticomm 25 | Opticomm 50 | Opticomm 100 | Opticomm 500 | Opticomm 750 | Opticomm 100 | |
| Opticomm speed tier | ↓ 12Mbps ↑ 1Mbps |
↓ 25Mbps
↑ 10Mbps |
↓ 50Mbps
↑ 20Mbps |
↓ 100Mbps
↑ 20Mbps |
↓ 500Mbps
↑ 50Mbps |
↓ 750Mbps ↑ 50Mbps |
↓ 1000Mbps ↑ 100Mbps |
| Estimated typical evening speeds period (7pm–11pm) | ↓ 12Mbps
↑ 0.8Mbps |
↓ 25Mbps
↑ 8Mbps |
↓ 50Mbps
↑ 17Mbps |
↓ 100Mbps
↑ 17Mbps |
↓ 500Mbps
↑ 42Mbps |
↓ 640Mbps ↑ 42Mbps |
↓ 850Mbps
↑ 85Mbps |
| Email, social media, browsing, SD streaming (480p) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| HD streaming (1080p) | X | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ultra HD/4K streaming, online gaming | X | X | ✓ | ✓ | ✓ | ✓ | ✓ |
| Number of devices (simultaneous use) | 1 – 3 | 1 – 3 | 3 – 6 | 6-9 | 9-20 | 9-20 | 9-20 |
Factors that affect the speed of Opticomm
The speed tier of your plan is like a speed limit. For example, if you have signed up to our Opticomm 100 plan, your maximum download speed will be 100Mbps – even if the internet connection at your address could potentially reach higher speeds. It’s important to note that various factors affect your internet speed. Because of this, you may not always receive the maximum speed available on your plan.
Driving somewhere that’s far away takes longer compared to somewhere that’s close. Similarly, downloading content from overseas takes longer than downloading local content. Also, you may experience slower speeds if you’re trying to access content that’s affected by congestion. This typically happens when a lot of people are trying to access the same site.
We constantly watch the speeds of Vodafone Opticomm to try and optimise the experience for our customers. However, when a lot of people are online at the same time, your internet speeds can be affected. It’s like traffic during peak hour on a busy road, except that the peak time for internet use is usually between 7pm to 11pm.
Think of Opticomm as a highway, with each provider having a certain number of lanes that customers can use. When you drive on a highway in peak hour, you’re less likely to be stuck in traffic if there are more lanes. Similarly, the more network capacity your provider buys from Opticomm, the faster your internet speeds will be during peak hours. We’re constantly watching the speeds of Vodafone Opticomm to try and optimise the experience for our customers.
If you use the internet on a single device, it can access all of your bandwidth. But when multiple devices use your internet at the same time, your bandwidth is shared between them. This may feel like you’re experiencing slower speeds, even though it’s really the effect of reduced bandwidth for each device.
Your device, such as your laptop or tablet, can also affect your speeds. Some devices may be capable of accessing the maximum speed available on your plan, while other devices may not. Devices made before 2013 may struggle to reach higher speeds. You may need to check with your device manufacturer or review its specifications to find the speed capabilities of your device.
Wi-Fi performance can be affected by multiple people using the same Wi-Fi network, physical obstacles, or interference from surrounding devices.
All Vodafone supplied modems come with a 2.4GHz and 5GHz Wi-Fi frequency. Generally, the 5GHz frequency can give you faster speeds at a shorter distance, while 2.4GHz offers more range but may have slower speeds.
Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan.
If you’re using your own modem, ensure that is a high-speed compatible modem. Otherwise it may struggle to achieve the speeds available on the high-speed Opticomm plans with maximum speeds higher than 100Mbps. This includes Opticomm 500, Opticomm 750 and Opticomm 1000 plans. You should check with your device manufacturer or check the device specifications on your Approved Device or Compatible Modem (as applicable) to find the speed capabilities and limitations of the device, including any device you use when connecting to the Opticomm service.
To learn more, go to our compatible Modem support page.
Additional information
Vodafone Opticomm uses Opticomm Fibre, which includes Fibre to the Premises (FTTP) and Fibre to the Riser (FTTR) technologies. The Opticomm technology we use to get you connected will depend on where you live.
Fibre to the Premises (FTTP)
If FTTP is available at your address, Opticomm Pty Ltd will run a fibre optic line all the way to your premises. All Vodafone Opticomm plans are compatible with FTTP connections.
When you choose a Vodafone Opticomm plan, you should consider how you use the internet and the number of people that will be connected. You should choose the speed tier that best suits your needs. However, your plan selection may be limited by the speed tiers Opticomm supplies at your address.
If you want to use your own modem with one of our Vodafone Opticomm plans, you’ll need to make sure it’s compatible.
Opticomm support articles
Frequently asked questions
Opticomm is a privately owned fibre network, separate to the nbn® network. It offers a competitive range of basic, mid and high-speed plans, suitable for all types of users and households.
Our Opticomm plans run on Fibre to the Premises (FTTP) technology and Fibre to the Riser (FTTR) technology.
Unlimited data
All Vodafone Opticomm plans come with unlimited data so you can stream, download and share what you love. Fair Use Policy applies. T&C apply.
Super Wi-Fi with the latest Wi-Fi 7 technology
Our Vodafone Super Wi-Fi Modem, paired with Super Wi-Fi Mesh, creates a powerful, self-optimising network. The result? Smarter coverage, stronger performance and connection that just works. T&C apply.
Month-to-month plans
All Vodafone Opticomm plans are month to month, so you can change or cancel your plan to suit your needs at any time without paying a fee. If you have a plan with a Vodafone Super Wi-Fi Modem, and cancel within 24 months, simply pay out your modem when you leave on your next bill.
Receive modem
If you signed up to a plan with a modem, we’ll send you the Vodafone Super Wi-Fi Modem with free next day delivery on orders approved by 12pm weekdays.
Opticomm installation
We’ll let you know if you need an Opticomm installation appointment.
Connect to Opticomm
Once your service is activated and your modem is setup, you'll then be able to connect to the Opticomm network. If you need help, check out our modem setup guide.
Optional Mobile Backup feature
With the Vodafone Super Wi-Fi Modem, you can configure the modem to connect to your phone's mobile hotspot before your Opticomm service is active. The feature uses your mobile data at your own cost. If you use the Mobile Backup feature, you’ll automatically come off your mobile data once your Opticomm service is ready to go.
Typically, you can swap to Vodafone Opticomm with little downtime. It’s recommended that you confirm with your old service provider if there are any termination fees prior. Once your Vodafone Opticomm service is connected, make sure to confirm with your previous provider that your service has been cancelled.
This depends on the type of fibre technology installed at your address and if an appointment is required. Here are some estimated timeframes (which may be subject to change):
- If no appointment is required for connecting the Opticomm service, then can take 2–5 business days to get you connected.
- If an appointment is required, it can take 5–10 business days to get you connected.
Depending on your address and connection requirements, you may be charged additional fees to get connected to the Opticomm network. These fees may be used to cover the cost of:
- Installing fibre at new or subdivided premises which has no pre-existing connection to the network. Also known as a New Development Charge
- Technician appointments for fault rectification
Certain devices, equipment or services may be impacted and no longer operate including but not limited to, medical devices or alarms, security alarms, EFTPOS machines, lift emergency phones, fax services and existing pay TV services. Please contact the device or equipment manufacturer or service provider if you are unsure if you will be impacted. Vodafone does not offer Priority Assistance.
By connecting to Opticomm, your existing smart wiring setup may need to be re-wired to work with your Opticomm service. You'll need to hire a registered cabler if you'd like to have any additional home network wiring installed or to re-wire your existing cabling.
Vodafone Super Wi-Fi is your ticket to fast, reliable room-to-room connection – so you can scroll, stream and stay connected without a second thought.
The system pairs the Vodafone Super Wi-Fi Modem with up to 3 Super Wi-Fi Mesh units to create one powerful, self-optimising network. The result? Smarter coverage, stronger performance and connection that just works.
Wi-Fi 7 is the latest leap in wireless tech – and it’s a big one. Think faster downloads, smoother streaming and lower lag, even when your whole household is online.
It’s designed to handle more devices at once. Whether you're gaming in 4K, video calling from the kitchen or streaming in every room, Wi-Fi 7 keeps things speedy and stable on our high-speed plans. Compatible devices required.
Both help boost your Wi-Fi, but they work in different ways. Extenders stretch your signal. Mesh systems surround you with it.
Wi-Fi extender: Think of it as a signal repeater. It grabs the Wi-Fi from your modem and rebroadcasts it to reach further. It’s simple and affordable, but can sometimes slow things down or create a separate network name.
Wi-Fi mesh: This is next-level. Mesh uses multiple devices placed around your home. They all talk to each other and your modem, creating one network with strong signal everywhere. No switching networks, no dropouts – just smooth coverage throughout your home.