Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid mobile, mobile broadband or Home Internet plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn® or Vision plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn® or Vision service is fully transferred and return your device or modem and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law.. Full terms and conditions on our network page.

Accessories Payment Plan
Accessories may be purchased on an Accessory Payment Plan (APP) over 12, 24 or 36 months duration (Commitment Period). The outright price of your chosen accessory (as set by Vodafone at your time of purchase) will be spread in equal instalments over your chosen Commitment Period. Once chosen, your Commitment Period is fixed (unless you elect to pay your total remaining balance in full in one instalment). APP is only available to eligible customers who connect (and remain connected to) an active and eligible Postpaid Plan (Eligible Plan) and must agree to and pass a credit check. If you cancel your Eligible Plan or your APP, your APP will also automatically cancel and 100% of remaining APP instalments plus any outstanding charges on your Eligible Plan will be applied to your next bill. Minimum monthly spend and terms and conditions apply for Eligible Plan. You can have a max of 5 APP per Eligible Plan. Each APP can have up to 10 accessories. Not available online. Full T&C apply.

$0 Vodafone Super Wi-Fi Mesh
Discount available to approved new and existing Vodafone NBN and Vodafone 5G Home Internet (Eligible Plan) customers with a Vodafone Super Wi-Fi Modem who purchase a Vodafone Super Wi-Fi Mesh (Eligible Customers). Discount applies only to the purchase of the first Vodafone Super Wi-Fi Mesh and not to the purchase of any subsequent mesh. Discount includes: $0 for the first Vodafone Super Wi-Fi Mesh when an Eligible Customer stays connected to a Vodafone NBN plan over a 24 month Accessory Payment Plan (APP) or a Vodafone 5G Home Internet plan over a 36 month APP. APPs over a 12 month term are not eligible for the Discount. If you cancel your Eligible Plan during the APP term, the Discount will be forfeited, and the Vodafone Super Wi-Fi Mesh must be paid out on your next bill at the undiscounted rate ($6 x months remaining for Vodafone NBN customers and $4 x months remaining for Vodafone 5G Home Internet customers). Total undiscounted cost of the Vodafone Super Wi-Fi Mesh is $144. Offer is available until withdrawn. This offer is available in conjunction with other in-market offers, if applicable. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.

My Internet Connect App 
My Internet Connect App (the App) is an optional feature available to eligible home internet customers with the Vodafone Super Wi-Fi Max Modem or Vodafone Super Wi-Fi Max 5G Modem. It assists customers to manage their modem, home network and related settings. The App is available to download through Google Play Store for Android devices and App Store for iOS devices. There is no additional cost for the App however mobile data is required at your own cost when used outside of your home internet service. By signing up to the App, you agree to the My Internet Connect terms and conditions. For personal use in Australia only. Subject to change.