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This support article will give you technical information and software updates relating to your Vodafone Wi-Fi Hub™ modem.
You can manage the internet and Wi-Fi settings on your Vodafone Wi-Fi Hub™ through the dashboard by clicking ‘Wi-Fi’ on the top menu.
You can access the Vodafone Wi-Fi Hub™ dashboard by entering 192.168.1.1 into your browser. Otherwise, you can also access the dashboard by using the login details printed on your Wi-Fi Reminder Card. You can also find your login details on the label underneath your Wi-Fi Hub modem.
While you’re waiting for Vodafone nbn™ to be installed, you can use the complimentary Instant Connect feature on your Vodafone Wi-Fi Hub™ to access our mobile network until your Vodafone nbn™ service is activated – or for a maximum of 30 consecutive days, whichever occurs first. This means you won’t be without an internet connection prior to installation.
If you’re unable to connect to Vodafone nbn™ because of a fault on your line, you can connect to our mobile network with the 4G Backup feature on your Vodafone Wi-Fi Hub™. This will give you access to the internet through our mobile network while the fault is resolved.
You can use our coverage checker to see where mobile coverage is available. Max speeds are 12Mbps for downloads and 1Mbps for uploads, however actual speeds vary depending on your network coverage, content and location. Fair Use Policy at time of purchase applies. T&C apply.