Vodafone Wi-Fi Hub™.

This support article will give you technical information and software updates relating to your Vodafone Wi-Fi Hub™ modem.

How to manage internet and Wi-Fi settings.

You can manage the internet and Wi-Fi settings on your Vodafone Wi-Fi Hub™ by first connecting to the device via Ethernet or Wi-Fi, logging in to the dashboard and clicking ‘Wi-Fi’ on the top menu.

You can access the dashboard by typing http://vodafonewifihub or 192.168.1.1 into your browser. Otherwise, you can also access the dashboard by using the login details printed on your Wi-Fi Reminder Card included in the box. You can also find your login details on the label underneath your Wi-Fi Hub.

Can’t log in or forgotten your Wi-Fi Hub password?

You can manually reset the Wi-Fi Hub back to its default settings by following these instructions.

 

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Turn on the Wi-Fi Hub.

Make sure the Vodafone Wi-Fi Hub™ is turned on.

Give us a call

Push reset button

Use a ball point pen or a paper clip to push the reset button for 7 seconds and then release it. The reset button is located next to the USB port.

Wait 3 hours

Wait 20 seconds

After about 20 seconds, all the lights except for the power light will turn off.

Wait 3 hours

The Wi-Hub will restart

The Vodafone Wi-Fi Hub™ will restore to its initial configuration and will restart.

Wait 3 hours

Check the device label

You can find the original Wi-Fi Hub password and Wi-Fi credentials on the device label, which is underneath the modem.

Common tasks with the Vodafone Wi-Fi Hub™.

How to perform a factory reset.

You can manually reset the Wi-Fi Hub back to its default settings by following these instructions.

1. Turn on the Wi-Fi Hub.

Make sure the Vodafone Wi-Fi Hub™ is turned on.

2. Push reset button

Use a ball point pen or a paper clip to push the reset button for 7 seconds and then release it. The reset button is located next to the USB port.

3. Wait 20 seconds

After about 20 seconds, all the lights except for the power light will turn off.

4. The Wi-Hub will restart

The Vodafone Wi-Fi Hub™ will restore to its initial configuration and will restart.

5. Check the device label

You can find the original Wi-Fi Hub password and Wi-Fi credentials on the device label, which is underneath the modem.

How to upgrade your Wi-Fi Hub firmware.

Your Wi-Fi Hub will update its firmware automatically. However, if there’s a problem you can also manually download the latest firmware update file and apply the update by following these steps:

  1. Go to the Wi-Fi Hub dashboard, login and click ‘Settings’ on the top menu.
  2. Choose the ‘Firmware Upgrade’ tab from the side menu and click ‘Select File’. 
  3. Download the latest firmware update file.
  4. Select the firmware update file you’ve downloaded to begin the update.
How to manage parental controls.
  1. Go to the Wi-Fi Hub dashboard, login and click ‘Internet’ on the top menu.
  2. Choose the ‘Parental Controls’ tab from the side menu.
  3. In the ‘Add Access Control Rule’ pop-up menu, set the rule name, device, time and other details to control Wi-Fi access for your desired devices.
  4. Click ‘Save’.
How to access the Wi-Fi Analyser
  1. Go to the Wi-Fi Hub dashboard, login and click ‘Wi-Fi’ on the top menu.
  2. Choose the ‘Analyser’ tab from the side menu to see the results of the latest scan from your local area gateway.
How to enable USB sharing

If you have a device such as a phone or laptop connected to the Vodafone Wi-Fi Hub network (either via Wi-Fi or Ethernet), to enable USB sharing follow these steps:

  1. Go to the Wi-Fi Hub dashboard, login and click ‘Settings’ on the top menu.
  2. Choose ‘Content Sharing’
  3. Click ‘enable content sharing’ (button will show as green once enabled) and click ‘apply.’

To view USB devices currently inserted into your device follow these steps:

  1. Go to the Wi-Fi Hub dashboard, login and click ‘Settings’ on the top menu.
  2. Choose "USB."

How to access 4G Back-up.

While you’re waiting for Vodafone nbn™ to be installed, you can use the complimentary 4G Back-up feature on your Vodafone Wi-Fi Hub™ to access our mobile network until your Vodafone nbn™ service is activated – or for a maximum of 30 consecutive days, whichever occurs first. This means you won’t be without an internet connection prior to installation. The 4G Back-up feature is automatically activated on your Vodafone Wi-Fi Hub.

If you’re unable to connect to Vodafone nbn™ because of a fault on your line, you can also connect to our mobile network with the 4G Back-up feature on your Vodafone Wi-Fi Hub™. This will give you access to the internet through our mobile network while the fault is resolved.

You can use our coverage checker to see where mobile coverage is available. Max speeds are 12Mbps for downloads and 1Mbps for uploads, however actual speeds vary depending on your network coverage, content and location. Fair Use Policy at time of purchase applies. T&C apply.

Latest software update details.
Firmware version: ACR12
Vodafone Wi-Fi Hub™ specifications.

Technical Specifications

  • • Processor: BCM63168
  • • Wi-Fi Chip: BCM4360
  • • Memory: 128MB Flash
  • • RAM: 256MB
  • • Ports: 1 x VDSL2 WAN, 1 x Gigabit Ethernet WAN, 2 x Fast Ethernet LAN
  • • SIM Slot: Secured Nano/4FF SIM Card Slot Compartment
  • • USB: Multi-function USB 2.0
 

Wi-Fi Support

  • • 2.4GHz: 802.11 b/g/n 2x2
  • • 5GHz: 802.11 n/ac
  • • Number of devices: Supports up to 32 devices
 

Network

  • • Connection Modes: Ethernet.
  • • 3G/4G Back-up: Switches to 3G/4G mode when nbn™ service is unavailable.
 

In the Box

  • • Vodafone Wi-Fi Hub™
  • • Quick Start Guide
  • • Wi-Fi Reminder Card
  • • Warranty Card
  • • Power Adaptor
  • • Grey Telephone Cable
  • • Red Ethernet Cable
  • • Yellow Ethernet Cable
 

Size and Weight

  • • H x W x D: 247.8mm x 184.4mm x 47.7mm
  • • Weight: 509g

Additional resources