Vodafone Wi-Fi Hub™.

This support article will give you technical information and software updates relating to your Vodafone Wi-Fi Hub™ modem.

How to manage internet and Wi-Fi settings.

You can manage the internet and Wi-Fi settings on your Vodafone Wi-Fi Hub™ through the dashboard by clicking ‘Wi-Fi’ on the top menu.

You can access the Vodafone Wi-Fi Hub™ dashboard by entering into your browser. Otherwise, you can also access the dashboard by using the login details printed on your Wi-Fi Reminder Card. You can also find your login details on the label underneath your Wi-Fi Hub modem.

Common tasks with the Vodafone Wi-Fi Hub™.

How to perform a factory reset.
  1. Go to the Wi-FI Hub dashboard and click ‘Settings’ on the top menu.
  2. Choose the ‘Configuration’ tab from the side menu and click the ‘Reset’ button.
How to upgrade your Wi-Fi Hub firmware.
  1. Download the latest firmware update file.
  2. Go to the Wi-FI Hub dashboard and click ‘Settings’ on the top menu.
  3. Choose the ‘Firmware Upgrade’ tab from the side menu and click ‘Select File’. 
  4. Select the firmware update file you’ve downloaded to begin the update.
How to manage parental controls.
  1. Go to the Wi-FI Hub dashboard and click ‘Internet’ on the top menu.
  2. Choose the ‘Parental Controls’ tab from the side menu.
  3. In the ‘Add Access Control Rule’ pop-up menu, set the rule name, device, time and other details to control Wi-Fi access for your desired devices.
  4. Click ‘Save’.
How to access the Wi-Fi Analyser
  1. Go to the Wi-FI Hub dashboard and click ‘Wi-Fi’ on the top menu.
  2. Choose the ‘Analyser’ tab from the side menu to see the results of the latest scan from your local area gateway.

How to access Instant Connect and 4G Backup.

While you’re waiting for Vodafone nbn™ to be installed, you can use the complimentary Instant Connect feature on your Vodafone Wi-Fi Hub™ to access our mobile network until your Vodafone nbn™ service is activated – or for a maximum of 30 consecutive days, whichever occurs first. This means you won’t be without an internet connection prior to installation.

If you’re unable to connect to Vodafone nbn™ because of a fault on your line, you can connect to our mobile network with the 4G Backup feature on your Vodafone Wi-Fi Hub™. This will give you access to the internet through our mobile network while the fault is resolved.

You can use our coverage checker to see where mobile coverage is available. Max speeds are 12Mbps for downloads and 1Mbps for uploads, however actual speeds vary depending on your network coverage, content and location. Fair Use Policy at time of purchase applies. T&C apply.

Latest software update details.

There are currently no software updates available.

Vodafone Wi-Fi Hub™ specifications.

Technical Specifications

  • • Processor: BCM63168
  • • Wi-Fi Chip: BCM4360
  • • Memory: 128MB Flash
  • • RAM: 256MB
  • • Ports: 1 x VDSL2 WAN, 1 x Gigabit Ethernet WAN, 2 x Fast Ethernet LAN
  • • SIM Slot: Secured Nano/4FF SIM Card Slot Compartment
  • • USB: Multi-function USB 2.0

Wi-Fi Support

  • • 2.4GHz: 802.11 b/g/n 2x2
  • • 5GHz: 802.11 n/ac
  • • Number of devices: Supports up to 32 devices


  • • Connection Modes: Bridged, Ethernet, Routed Ethernet, Routed PPPoE
  • • 3G/4G Backup: Switches to 3G/4G mode when nbn™ service is unavailable.

In the Box

  • • Vodafone Wi-Fi Hub™
  • • Quick Start Guide
  • • Wi-Fi Reminder Card
  • • Warranty Card
  • • Power Adaptor
  • • Grey Telephone Cable
  • • Red Ethernet Cable
  • • Yellow Ethernet Cable

Size and Weight

  • • H x W x D: 247.8mm x 184.4mm x 47.7mm
  • • Weight: 509g

Additional resources