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This support article will give you technical information and software updates relating to your Vodafone Wi-Fi Hub™ modem.
You can manage the internet and Wi-Fi settings on your Vodafone Wi-Fi Hub™ by first connecting to the device via Ethernet or Wi-Fi, logging in to the dashboard and clicking ‘Wi-Fi’ on the top menu.
You can access the dashboard by typing http://vodafonewifihub or 192.168.1.1 into your browser. Otherwise, you can also access the dashboard by using the login details printed on your Wi-Fi Reminder Card included in the box. You can also find your login details on the label underneath your Wi-Fi Hub.
You can manually reset the Wi-Fi Hub back to its default settings by following these instructions.
While you’re waiting for Vodafone nbn™ to be installed, you can use the complimentary 4G Back-up feature on your Vodafone Wi-Fi Hub™ to access our mobile network until your Vodafone nbn™ service is activated – or for a maximum of 30 consecutive days, whichever occurs first. This means you won’t be without an internet connection prior to installation. The 4G Back-up feature is automatically activated on your Vodafone Wi-Fi Hub.
If you’re unable to connect to Vodafone nbn™ because of a fault on your line, you can also connect to our mobile network with the 4G Back-up feature on your Vodafone Wi-Fi Hub™. This will give you access to the internet through our mobile network while the fault is resolved.
You can use our coverage checker to see where mobile coverage is available. Max speeds are 12Mbps for downloads and 1Mbps for uploads, however actual speeds vary depending on your network coverage, content and location. Fair Use Policy at time of purchase applies. T&C apply.