Some customers experienced intermittent issues with the Vodafone network on Thursday 18 June. The issue has been resolved and all services have been restored. We apologise for the inconvenience and thank customers for their patience.
How can we help?
Community service numbers
These are the community service numbers you can call at no charge from your Vodafone phone.
Australian Red Cross
1800 811 700
Barnados
1800 061 000
Conservation Volunteers
1800 032 501
Dial Before You Dig
1100
Kids Helpline
1800 551 800
Lifeline
131 114
Mission Australia
1800 888 866
National Sexual Assault, Domestic and Family Violence Counselling Service
1800 737 732
NSW Government Disaster Welfare Assist Line
1800 018 444
Oxfam
1800 088 110
Police non-emergency line (except Victoria)
131 444
Sane
1800 187 263
State and Territory Emergency Services (SES)
132 500
Veteran's Counselling Services
1800 011 046
13YARN
13 92 76
Additional information
Can I call community service numbers if my prepaid recharge is out of credit?
Yes. You can call community service numbers from your prepaid service at no charge, even if you’re out of credit or your credit has expired.
Can I call community service numbers if call barring is active on my account?
No. You won’t be able to call community service numbers if call barring is active on your account.