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Vouchers for your prepaid recharge

This support article will give you key information about getting the right voucher or recharge card for your prepaid service. Not all vouchers work with every prepaid recharge, so it’s important you pick the right one.

The best way to recharge your prepaid service is through Express Recharge or My Vodafone. You can access these pages without using your data.

These voucher amounts are best for each recharge.

  $10 $20 $30 $40 $50 $60 $150 $250
Pay and Go ✓ ✓ ✓ ✓ ✓      
Combo Plus ✓ ✓ ✓ ✓ ✓ ✓ ✓  
Prepaid Plus ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

If you’re already on these plans, you can continue recharging on them using a voucher.

  $10 $20 $30 $40 $50 $60 $70 $100
365 Day - ✓ ✓ - ✓ - ✓ ✓
Prepaid Cap ✓ - ✓ ✓ ✓ - - -
MyMix* ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Talk Combo ✓ ✓ ✓ ✓ ✓ ✓ - -
Combo ✓ ✓ ✓ ✓ ✓ ✓ - -
Data Combo - - ✓ ✓ ✓ ✓ - -

Here are the vouchers you can use with our Add-ons.

  $5 Voucher $7 Voucher
Redeem online  4GB Data Add-on for 1 day.  2GB Data Add-on for 7 days. 
Redeem by calling 1511  4GB Data Add-on for 1 day or 55MB Data Add-on for 28 days.   

You can recharge your Mobile Broadband service with these voucher amounts:

$10, $30, $40, $50, $150, $250

If you're currently on a $20, $60, $70 or $125 Prepaid Mobile Broadband Plan, you can redeem already purchased vouchers via IVR, in store or by calling Customer Care on 1555 from your Vodafone mobile. If you redeem a Prepaid Mobile Broadband voucher of a different value, you’ll no longer be able to return to your previous $20/$60/$70/$125 plan.

You can top up your My Credit with these voucher amounts:

$10, $20, $30, $40, $50, $60, $70, $80, $90, $100, $110, $150, $200.

To top up your My Credit balance, you’ll need to redeem the voucher online or by sending an SMS to 1511.

* Certain MyMix combinations can’t be recharged using a voucher. MyMix vouchers need to be redeemed online and only work with MyMix combinations that are the same price as the voucher. For example, you can’t use a $30 voucher to recharge on a $25 MyMix combination.

Additional information

What are the voucher expiry dates?

When you buy your voucher or recharge card, you'll find it has an expiry date printed on it:

  •  Printed recharge vouchers have an expiry of up to 6 months from the date of purchase.
  •  Recharge cards have an expiry of up to 12 months.

The expiry of your voucher or card has no relationship to the expiry of the credit on your account.

 

What to do if you’ve purchased the wrong voucher amount.

If you’ve accidentally bought a voucher that’s not appropriate, call 1511 from your Vodafone phone.

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