Vouchers for your prepaid recharge

This support article will give you key information about getting the right voucher or recharge card for your prepaid service. Not all vouchers work with every prepaid recharge, so it’s important you pick the right one.

Additional information.

What are the voucher expiry dates?

When you buy your voucher or recharge card, you'll find it has an expiry date printed on it:

  • Printed recharge vouchers have an expiry of up to 6 months from the date of purchase.
  • Recharge cards have an expiry of up to 12 months.

The expiry of your voucher or card has no relationship to the expiry of the credit on your account.

What to do if you’ve purchased the wrong voucher amount.

If you’ve accidentally bought a voucher that’s not appropriate, call 1511 from your Vodafone phone.