This support article will give you key information about getting the right voucher or recharge card for your prepaid service. Not all vouchers work with every prepaid recharge, so it’s important you pick the right one.
These voucher amounts are best for each recharge.
|Pay and Go||✓||✓||✓||✓||✓|
If you’re already on these plans, you can continue recharging on them using a voucher.
Here are the vouchers you can use with our Add-ons.
|$5 Voucher||$7 Voucher|
|Redeem online||4GB Data Add-on for 1 day.||2GB Data Add-on for 7 days.|
|Redeem by calling 1511||4GB Data Add-on for 1 day or 55MB Data Add-on for 28 days.|
You can recharge your Mobile Broadband service with these voucher amounts:
$10, $30, $40, $50, $150, $250
If you're currently on a $20, $60, $70 or $125 Prepaid Mobile Broadband Plan, you can redeem already purchased vouchers via IVR, in store or by calling Customer Care on 1555 from your Vodafone mobile. If you redeem a Prepaid Mobile Broadband voucher of a different value, you’ll no longer be able to return to your previous $20/$60/$70/$125 plan.
* Certain MyMix combinations can’t be recharged using a voucher. MyMix vouchers need to be redeemed online and only work with MyMix combinations that are the same price as the voucher. For example, you can’t use a $30 voucher to recharge on a $25 MyMix combination.
When you buy your voucher or recharge card, you'll find it has an expiry date printed on it:
The expiry of your voucher or card has no relationship to the expiry of the credit on your account.
If you’ve accidentally bought a voucher that’s not appropriate, call 1511 from your Vodafone phone.