My Credit for your prepaid service
This support article will show you how to top up your My Credit balance and what you can use My Credit for.
How to top up your My Credit.
The best way to top up your My Credit is through Express Top Up and My Vodafone.
You can rollover unused My Credit by topping up before your expiry date. You can hold a maximum My Credit balance of $1000.
There are several payment methods you can use to top up your My Credit.
Credit or debit card.
You can pay for My Credit with:
- VISA
- MasterCard
- American Express
You can save your card to make it easier to top up your My Credit. Paying with an unsaved credit card incurs a $1 card verification fee, which is then reversed within 7 days.
To help protect against credit card fraud, spend limits apply to credit card recharges made online and over the phone.
Voucher.
You can get a voucher from over 20,000 outlets across Australia including:
- Vodafone stores
- Supermarkets
- Service stations
- Newsagents
- Convenience stores
You can redeem a voucher online with Express Top Up and My Vodafone, by text message or over the phone using the 12-digit PIN.
To ensure you get the correct voucher for your recharge option, check out our vouchers page.
PayPal.
You can use your PayPal account to top up your My Credit online via Express Top Up or My Vodafone.
You’ll need to be signed up for PayPal and have sufficient funds in your PayPal account to pay for your recharge.
Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.
What you can use My Credit for depends on your current recharge.
Prepaid Plus, Combo Plus, Combo or MyMix.
If you’re on a Prepaid Plus, Combo Plus, Combo or MyMix recharge, you can use My Credit for:
- Recharging your service excluding bulk recharge.
- Prepaid Add-ons.
You can’t use My Credit to get a Prepaid Roaming Add-on.
Pay and Go.
If you’re on a Pay and Go recharge, you can use My Credit for:
- Recharging your service.
- Prepaid Add-ons.
You can’t use My Credit to get a Prepaid Roaming Add-on.
My Credit
Not for commercial or resale purposes. My Credit is available to be used until 90 days from the date of your last recharge expiry or your last My Credit top-up date, whichever comes later. My Credit cannot be refunded or transferred and any unused My Credit will rollover up to a maximum of $1000. Visit the My Credit support page to find out what you can use My Credit for.