This support article will give you key information about getting the right voucher or recharge card for your prepaid service. Not all vouchers work with every prepaid recharge, so it’s important you pick the right one.
The best way to recharge your prepaid service is through Express Recharge or My Vodafone. You can access these pages without using your data.
These voucher amounts are best for each recharge.
| $13 | $40 | $50 | $55 | $60 | $180 | $250 | |
| Prepaid Plus | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Pay and Go | ✓ | ✓ | ✓ | ✓ |
| $5 Voucher | $7 Voucher | |
|---|---|---|
| Redeem online or by calling 1511 | 4GB data Add-on for 1 day | 4GB data Add-on for 3 days |
You can recharge your Prepaid Data Only service with these voucher amounts:
$13, $40, $50, $60, $180, $250
If you're currently on a $20 or $60 Prepaid Data Only Plan, you can redeem already purchased vouchers via IVR, in store or by calling Customer Care on 1555 from your Vodafone mobile. If you redeem a Prepaid Data Only voucher of a different value, you’ll no longer be able to return to your previous $20/$60 plan.
You can top up your My Credit with these voucher amounts:
$10, 12, $20, $30, $35 $40, $45, $50, $55, $60, $70, $80, $90, $100, $110, $150, $160, $200, $250, $320.
To top up your My Credit balance, you’ll need to redeem the voucher online or by sending an SMS to 1511.
If you bought a valid voucher prior to the new plan changes, you’ll still be able to recharge these with the new inclusions at no additional cost up until your voucher expiry date. At the end of the expiry period, you’ll only be able to recharge on the new plans.
When you buy your voucher or recharge card, you'll find it has an expiry date printed on it:
The expiry of your voucher or card has no relationship to the expiry of the credit on your account.
If you’ve accidentally bought a voucher that’s not appropriate, call 1511 from your Vodafone phone.