This support article will give you key information on requesting a proof of purchase for a device you’ve bought from us. You'll be asked for your proof of purchase if you have your device repaired under warranty, and may be asked for it when you submit an insurance claim.
How to request a proof of purchase for your device.
The ability to request a Proof of Purchase via My Vodafone is currently unavailable. Our team are working on fixing the technical issue.
Please visit your nearest Vodafone store or alternatively you can contact Care via 1555 or through our chat options.