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This support article will provide key information to international visitors about connecting to the Vodafone network in Australia. Whether you're here short term or coming for a longer stay, Vodafone Prepaid is a great way to stay in touch. Alternatively, if we have a roaming agreement with your home provider, you can access roaming on the Vodafone network while visiting Australia.
We have Vodafone stores in the following airports:
Our Prepaid Starter Packs are available in over 20,000 outlets across Australia, including supermarkets, service stations, newsagents and convenience stores.
You’ll need an international passport as proof of identity to activate your Prepaid Starter Pack.
The best way to recharge your prepaid service is through Express Recharge. You can access this page without using your data.
Check out our support page for other ways to recharge your prepaid service.
If we have a roaming agreement with your home provider, roaming is set up on your account and you have a compatible phone, you can manually select the Vodafone network through your phone’s network settings:
1. Select the mobile network, services or operator option in your phone settings.
2. Choose manual network selection mode.
3. Select Vodafone AU.
4. Check that Vodafone AU appears on your mobile screen.
All your calls and other services will be billed to your home network account. To find out about the terms and tariffs of the services, contact your home provider.