Wi-Fi 7 is the next generation of wireless technology, built to power modern workplaces. It delivers faster speeds, lower latency, and more reliable connections-even when your team is online across multiple devices.

Whether you're hosting video calls, transferring large files, or running cloud-based tools, Wi-Fi 7 ensures your network stays fast and responsive. It’s designed to support high-density environments, so your business can scale without slowing down.

The Vodafone Super Wi-Fi modem uses Wi-Fi 7 technology.

Vodafone Super Wi-Fi is your ticket to fast, reliable room-to-room connection – so you can stay connected without a second thought.

The system pairs the Vodafone Super Wi-Fi Modem with up to 3 Super Wi-Fi Mesh units to create one powerful, self-optimising network. The result? Smarter coverage, stronger performance and connection that just works.

A fibre upgrade is a Fibre-To-The-Premises (FTTP) technology upgrade from nbn®. Having an FTTP connection will mean that fibre will be connected directly to the premises – it's the best nbn® option available in Australia. Find out more on our support page.

All Vodafone Super Wi-Fi modems will work with an upgraded fibre connection.

Our fibre upgrade plans require a high-speed compatible modem. You can find our high-speed compatible modem requirements here. Devices that don’t support Wi-Fi 6 or later, or Gigabit Ethernet may not be able to achieve the speeds available on our high-speed nbn® plans with maximum speeds higher than 100Mbps.

The Vodafone Super Wi-Fi Mesh is designed to work best with the Vodafone Super Wi-Fi modems.

While the mesh system supports Easy Mesh standard – allowing it to connect with other Easy Mesh-certified devices – we do not recommend using it with:

• BYO modems
• Other Vodafone modem or mesh units that are not Super Wi-Fi models

Key limitations include:

• Firmware Updates: The Mesh will not receive firmware updates when connected to third-party modems. This may impact future enhancements and security updates.
• Feature Support: Advanced features and performance optimisations may not function as intended with non-compatible modems.
• No Technical Support: We are unable to provide troubleshooting or support for issues arising from use with unsupported modems.

For the best experience and ongoing support, we recommend using Mesh with a compatible Vodafone Super Wi-Fi modem.

Mesh systems work by using several small devices placed around the premises that all talk to each other, spreading your Wi-Fi signal more evenly. It’s ideal for larger spaces or businesses with lots of connected devices.

Both help boost your Wi-Fi, but they work in different ways. Extenders stretch your signal. Mesh systems surround you with it.

• Wi-Fi extender: Think of it as a signal repeater. It grabs the Wi-Fi from your modem and rebroadcasts it to reach further. It’s simple and affordable, but can sometimes slow things down or create a separate network name.
• Wi-Fi mesh: This is next-level. Mesh uses multiple devices placed around your business. They all talk to each other and your modem, creating one  network with strong signal everywhere. No switching networks, no dropouts – just smooth coverage throughout your premises.

To ensure best performance on high-speed nbn^® plans, your modem should support the following features:

Essential Features

• Gigabit Ethernet ports – For fast wired connections to your devices.
• Wi-Fi 6 (802.11ax) or later – For improved wireless speed, capacity, and efficiency.

Other Recommendations

• Use the 5GHz Wi-Fi band – This offers faster speeds and less interference, especially in densely populated areas.
• Where applicable, enable Band Steering – This automatically guides devices to the best available Wi-Fi band for optimal performance.
• Connect via Ethernet (Cat5e or higher) – This provides more stable and faster speeds than Wi-Fi.
• Consider a Mesh Wi-Fi system – Ideal for larger buildings or properties with Wi-Fi dead zones.

This depends on how many devices are connected in your premises, the size of your building and how many levels it has. For buildings with dead zone issues, one mesh is generally enough. For buildings with three to four rooms or those with two storeys, two mesh units will significantly increase coverage. Larger buildings over 278 square metres may require a third mesh unit – especially if they have multiple storeys.

You can manage the internet and Wi-Fi settings on your Vodafone modem by connecting to the device via Ethernet or Wi-Fi and logging in to the dashboard.

You can access the dashboard by typing 192.168.1.1 into your browser. You can also find your login details on the device label. Depending on the Modem, this is on the bottom or on the back of your modem.

From the app

You can configure 3 devices to connect as a mobile hotspot backup through the My Internet Connect app (Android / iOS).

1. Open the App on your device.
2. Tap on the settings icon.
3. Under Network Management, select Mobile Backup.
4. Switch the Mobile Backup toggle to the on position.
5. Select Add a backup network. You’ll get the option to Search for Nearby Network.
6. You'll see a prompt asking you to enable your personal hotspot. Check out our device guides.
7. Choose your personal hotspot from the list and enter the password.
8. Tap the checkmark at the top of the screen to save your settings.

From the Modem Dashboard

1. Open your web browser and go to 192.168.1.1.
2. Log in with the default password found on the modem's barcode sticker or use your custom password.
3. From the left pane, click Network.
4. Under WAN, select Mobile Backup.
5. Enter the Name and Password linked to your mobile hotspot into the Wi-Fi name 1 and Wi-Fi Password 1 fields. Note: Please disconnect your mobile from the nbn^® modem Wi-Fi to enable the Mobile Backup feature.
6. Click Save settings.

You can manually reset the Vodafone Super Wi-Fi back to its default settings.

Once you've completed the factory reset, you can rename the network (if you personalised it) allowing all devices to reconnect back to the renamed network.

Using the Reset button

1. Turn on the modem
   Make sure your modem is turned on.
2. Push reset button
   Find the reset button on the back of the modem, next to the DSL port. Use a pen or paperclip to push the button for at least 10 seconds, then release. The front LED will start flashing when the factory reset has begun.
3. The modem will restart
   The modem will restore to its initial configuration and will restart. This make take several minutes.
4. Check the device label
   You can find the original modem password and Wi-Fi credentials on the device label on the bottom of the modem.

From the Modem Dashboard

1. Open your web browser and go to 192.168.1.1.
2. Log in with the default password found on the modem's barcode sticker or use your custom password.
3. Select Administration from the left pane, then Backup/Restore Setting.
4. Click Restore to Factory Defaults.
5. Wait for the factory reset to complete. After the factory reset, your modem will restart.

Reconnect using the original modem password and Wi-Fi credentials found on the label on the bottom the modem.

This will block the websites accessed from your browser but may not always work for a mobile app. You may also need to block multiple URLs.

The Super Wi-Fi Modem includes a built-in URL Blocking feature from the modem dashboard. This allows you to block access to specific websites directly from your browser, which can be useful for parental controls, productivity, or network security.

Note: URL blocking only works if the link is 36 characters or shorter, but this limit will be lifted after your first firmware update. This will increase the maximum supported URL length to 100 characters.

1. Open your web browser and go to 192.168.1.1.
2. Log in with the default password found on the modem's barcode sticker or use your custom password.
3. Choose Network from the left pane.
4. Under Firewall, select URL Blocking.
5. Enter the URL you want to block.
6. Click Save Settings.

Tips for effective URL blocking:

1. Use simple URLs: Stick to the main domain (e.g. facebook.com) rather than long or specific page links.
2. Test the block: After saving, try accessing the site from a browser to confirm it’s blocked.
3. Block related domains: Some services use multiple URLs (e.g. youtube.com, ytimg.com). Blocking all related domains may be necessary.

You can change the Wi-Fi Name and Password from the modem dashboard or through the My Internet Connect app (Android / iOS).

From the app

1. Open the App on your device. 
2. Tap on the settings icon.
3. Under Network Management, select Wi-Fi Settings.
4. Enter your desired new password in the Wi-Fi Password field. Note: If Band Steering is toggled OFF, you will need to update the password for both 2.4GHz and 5GHz Wi-Fi. We recommend you use the 5GHz Wi-Fi unless your devices are too old to connect to the 5GHz network.
5. Select Save at the top of the screen to save your settings

From the Modem dashboard

1. Open your web browser and go to 192.168.1.1.
2. Log in with the default password found on the modem's barcode sticker or use your custom password.
3. From the left pane, click Wi-Fi.
4. Under Basic, enter your desired new password in the Wi-Fi Password field. Note: If Band Steering is toggled OFF, you will need to update the password for both 2.4GHz and 5GHz Wi-Fi.
5. Hit Save Settings to finish. If your device is connected over Wi-Fi, you'll need to reconnect using your new password.

You’ll use this password to log in to both the app and the modem dashboard.

From the app

1. Open the App on your device.
2. Tap on the settings icon.
3. Under Security, select Change Login Password, then Continue.
4. Enter your current password and click Submit. Note: The Login Password can be found on the bottom of the modem.
5. Enter your new Login password and confirm it by typing it again.
6. Select Save at the top of the screen to save your settings.
7. Click Continue.

From the Modem Dashboard

1. Open your web browser and go to 192.168.1.1.
2. Log in with the default password found on the modem's barcode sticker or use your custom password.
3. From the left pane, click Administration.
4. Under Password Settings enter your Current Password, then add your desired password into the New Password and Re-Enter Password for Verification fields. You can click the eye icon in the text boxes as you’re typing to show/hide the characters and make sure they match.
5. Hit Save Settings.

Check that the front light on the Vodafone Super Wi-Fi is solid green and not flashing. If any of the lights are off/flashing/red, follow these steps:

1. Visit our network status page to see if there are any known issues in your area.
2. Check that all cables are connected properly on your modem If you have FTTC, FTTP or HFC, make sure the ethernet cable is plugged into the ‘WAN’ port. If you have FTTN or FTTB, make sure the telephone cable is plugged into the ‘DSL’ port.
3. Perform a Power Cycle by turning off and unplugging the modem, waiting 30 seconds, then plugging it back into the power outlet and pressing the ‘ON/OFF button on the back of the modem.
4. Give the Vodafone Super Wi-Fi several minutes to reconnect to the nbn® network.
5. If any of the lights remain off, there may be a pending firmware update. If you perform a factory reset this will automatically install any updates but you’ll have to reconfigure any custom settings.

Check your nbn^® connection box

This option is only needed if your technology type means you have an nbn^® connection box in your premises. This includes Fibre to the Premise (FTTP), Fibre to the Curb (FTTC) and HFC (Hybrid Fibre Co-axial or Cable) services.

For nbn^® FTTP

Check that the POWER, OPTICAL, ALARM and UNI-D lights on the nbn^® connection box are green or amber.
The UPDATE light should be off. If it’s green, the connection box is downloading an update. If it’s red, the connection box has failed to download an update, and you’ll need to contact us to resolve this with nbn^®.
If the OPTICAL light is off, the connection box is disabled, and you’ll need to contact us to resolve this with nbn^®.

For nbn® FTTC:

Check that the LAN, DSL, POWER and CONNECTION lights on the nbn^® connection box are blue or amber. A flashing LAN light is normal. It indicates there’s local network activity.


For nbn® HFC

Check that all lights on the nbn^® connection box are green.
If the DOWNSTREAM or UPSTREAM is flashing, a firmware upgrade is in progress. This should take 10 minutes or less. If the UNI-D1 or 2.5G port on the back of the nbn® connection box is amber, a device is plugged in with an older CAT5 ethernet cable, which may not support the full speed of your nbn® plan. We recommend switching to a CAT5e or CAT6 ethernet cable.

If any of the lights are off or red:

• Visit our network status page to see if there are any known issues in your area.
• Locate your nbn^® connection box and modem and ensure that they are connected correctly, with cables in good condition and plugged in securely.
• Turn off the electrical outlets for both the nbn^® connection box and your modem and leave them off for at least 10 seconds.
• Switch both outlets back on and wait for the box and modem lights to settle, then attempt to view a website If your nbn^® connection box remain unlit or red after rebooting, please contact us for assistance.

Check your Vodafone Super Wi-Fi modem

Check that the light on the front of your Vodafone Super Wi-Fi is solid green and not flashing. If any of the lights are off/flashing/red, follow these steps:

1. Visit our network status page to see if there are any known issues in your area.
2. Check that all cables are connected properly and not damaged. Check out our setup guide to show you how to plug in your modem correctly. You’ll need to replace any broken or chewed cables.
3. Perform a Power Cycle by turning off and unplugging the Vodafone Super Wi-Fi Modem, waiting 30 seconds, then plugging it back into the power outlet and pressing the ‘ON/OFF’ button on the back of the modem.
4. Give the modem several minutes to reconnect and for the front  light to turn solid green, then see if you can visit a website.
5. If any of the lights remain off or flashing or are solid red or solid orange, there may be a pending firmware update. You can perform a factory reset on the Vodafone Super Wi-Fi Modem which will automatically install any updates.

If the Modem’s front light is still not solid green, give us a call on 135 888.

You can configure your mobile backup while we investigate.

Connection speeds through the nbn^® network will vary. There are many factors that affect the speed you'll receive. 

If you're experiencing slower than usual connection speeds using your Vodafone Super Wi-Fi, here are some troubleshooting steps.

1. Run a speed test
   Head to the Speedtest website on your device and follow the prompts. It's best to test your speed at various times during the day.
2. Check your devices
   You can check the connection speed of specific devices in the My Internet Connect app.
   
   • Open the App on your device.
   • From Home, tap on the Modem icon.
   • Tap on Connected Clients and select the device you want to check.
   • Tap Connection Speed, then Start.
3. Switch between the 2.4GHz and 5GHz signal
   To switch between 2.4Ghz and 5Ghz first band steering must be disabled. Enabled by default, band steering combines both 2.4Ghz and 5Ghz into one network.
   First log in to the modem and switch off band steering under the ‘Wi-Fi settings tab. Save this setting, and you can then connect devices to either the 2.4Ghz or 5Ghz.
4. Run a speed test again
   Head to the Speedtest website again and follow the prompts to see if the speed improves.

Still experiencing slow speeds?
There may be an issue with your connection to the nbn® network. Connect your computer to the Vodafone Super Wi-Fi with an Ethernet cable and run a speed test again using the Speedtest website. Once you have the results, use live chat on this page and we can investigate.

The front of the Vodafone Super Wi-Fi Mesh has a quick reference LED. Please refer to the table below for advice on the LED status and its meaning.

While the device is powered on, press and hold the RESET button for 5–10 seconds. Alternatively, log in to the web management page at 192.168.1.1, go to the Mesh tab on the top menu and select Mesh Information, then Reset (MESH WI-FI). The device will restore and reboot automatically.

The Vodafone Super Wi-Fi Mesh will connect to any Vodafone Super Wi-Fi or Vodafone Super Wi-Fi 5G Modem. To change the modem your Vodafone Super Wi-Fi Mesh unit connects to, you'll need to factory reset the Mesh using the method outlined above. Once the unit has been reset you can follow the set-up steps to connect this to the new modem using the My Internet Connect app, WPS or ethernet.

Check if the internet is working normally by connecting a computer directly to the modem or the router via an ethernet cable. If it is not, contact your internet service provider. For router mode, log in to the modem dashboard, and go to the Network Status page to check if the IP address is valid or not. If it is, please run the Quick Setup again, otherwise, recheck the hardware connection – you may need to restart your device and try again.

If you haven’t changed the default Wi-Fi password, it can be found on the label on the bottom of your modem or router. If you have reset your password and can’t remember it, connect a computer to the modem device via an Ethernet cable and log in to the modem dashboard. Each modem has different steps to vie Wi-Fi settings, but it will generally refer to Wi-Fi or Wireless. If you have a Vodafone modem, you should find this advice on the product setup or troubleshooting pages.