How Vodafone can help your business.

At Vodafone we are passionate about helping your business. Indeed, we’ve has been rated 2 years in a row by Canstar Blue as providing great customer service. No matter the size of your business or what industry you’re in, we will help you to stay connected with your team and engage customers more effectively. Our solutions are designed to keep you competitive and connected in the fast-changing world of business. Explore our industry solutions today, and see how they’re helping businesses like yours.

Products designed for business

Products designed for business.

We’ve developed products and services to help your business. Sign up to a Red Plus Plan and get a huge amount of Your Max Speed data and then keep using as much data as you want at speeds of up to 1.5Mbps. Our nbn™ plans all come with unlimited data. And our ReadyApps simplify the way you do business. With our selection of the world’s leading apps, you can boost productivity, protect data, grow your business and build your brand.

ReadySupport

Dedicated Account Manager.

We believe your business deserves one-on-one attention. With ReadySupport, you’ll get your own Australian-based Personal Account Manager for 10 or more connections. That means we can help you find the best solution for your unique business needs, instead of using a one-size-fits-all approach.

Customer care

Fantastic customer care.

Our dedicated customer care business team are open extended hours to make it easier for you to chat with us.

We have you covered.

We have you covered.

Our 4G network is our best ever, and now covers over 22 million Australians. Our 4G coverage is available in all major metropolitan locations and selected regional areas across Australia. You can use our coverage checker to see the coverage in your area.

Love us or leave us.

Love us or leave us.

We’re so confident in our network coverage, we guarantee it. If you’re a new customer signing up to a plan and not satisfied with our network coverage within the first 30 days, you can leave us. We’ll even refund any monthly access fees and monthly handset instalments you’ve paid. Just return your device in its original packaging within 10 days of your claim, and you will only have to pay for excess usage charges, or charges for services that aren’t included in your plan, incurred up to the date the cancellation is finalised. Only up to 9 connections. T&C apply.

$5 Roaming.

$5 Roaming.

With $5 Roaming, you can use your plan in 80 countries for $5 extra a day. These countries may vary, so check our current countries before you travel. If you're on a Plus or Advance Plan, you can only use Your Max Speed data with $5 Roaming, along with your call and text inclusions. It’s a fantastic way to control costs when you and your team are working overseas.

Terms and conditions

Month to Month Red Plus Plans
Your Max Speed
means the maximum speed the Vodafone network can deliver to your handset at the time and place you are using data. Red Plus Month to Month Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only. Inclusions expire after 1 month unless otherwise stated. Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, call screen and charges for additional data while roaming and additional standard international calls.

Minimum monthly spend is $60, $80 (for $60, $80 plans respectively). Must connect for minimum one month. Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. If you choose to cancel your Red Plus Month to Month Plan, your MPP will auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel.

All data for use in Australia within the Vodafone Network coverage area. “Your Max Speed” data will be used first; thereafter, data is available at Streaming Speed up to 1.5mbps until your next billing month. Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage and if you are roaming. Fair Use Policy applies. See our Fair Use Policy for details. Data inclusion is not accessible while $5 Roaming. Once Your Max Speed data is used, $10/GB charge applies.

Vodafone nbn™ Month-to-Month plans
For approved Business customers only with an ABN/ACN. Vodafone nbn™ is a data only service. May not be compatible with home phone line service and you may lose existing technology such as medical alarms or devices. Full terms at Vodafone.com.au/support/nbn. The total maximum cost of the Vodafone Wi-Fi Hub Modem (‘Modem’) is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $5 per month (‘Undiscounted Price’) over 36 months or $0 per month (‘Discounted Price’) if you stay connected for 36 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn™ activation at your premises.

Additional fees may apply for nbn™ installation or appointments. You cannot share the data between your Vodafone nbn™ plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn™ installation or appointments.

Broadband service
You can use Vodafone 4G in 4G areas if you have an eligible plan and device. 4G in selected cities in Australia. Outside these areas, you get Broadband Speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See vodafone.com.au/coverage.

4G
4G available with a 4G device, and plan with Vodafone Alerts. 4G in selected cities in Australia.

Ready Business Apps free subscription
Norton Small Business free 2 months subscription max. 5 users. Xero free 2 month subscription must be activated by 06/07/16.

$5 Roaming
Countries subject to change, see current list and full details at our international roaming page here. Available to eligible customers. $5 Daily Charge is in addition to minimum monthly spend. Red Plus Plan customers, only Your Max Speed data allowance can be accessed while $5 Roaming. Once exhausted, additional data will be automatically added at a charge of $10/GB (“Additional Data”). Additional Data expires at the end of your billing month, is not shareable and can only be used while in $5 Roaming countries. Max 90 days of use in any calendar year. Opt-out at any time, visit MyVodafone.com.au/ or call 1555. All roaming services subject to network availability.

Vodafone Business Shared
ABN/ACN required. Up to 9 Vodafone Shared Plans allowed. Min monthly spend: $25, $38, $45, $60, $85 (Red SIM Only 24 month Plans); $30, $40, $50, $60, $80 (Red SIM Only month-to-month plans); $40, $60, $80, $100, $130 (Red Plans); $10, $20, $30 (Shared Data Plans) + any device repayments. Early Exit Fee: (Primary Plan Min monthly spend + any Shared Plan Min Monthly Spend/s + any device repayment/s) x months left on contract. $6 per 60 mins for selected country overage rate applied automatically once any IDD inclusion exhausted. See Included Countries for full details. Infinite standard international voice calls are only shareable if available on Primary Plan. Included countries remain unchanged by sharing. Shared Data Plans include access to shareable data only - all non-data usage is excluded and will be charged an additional fee. If Primary Plan is disconnected any Vodafone Shared Plans attached will be cancelled.

Bonus 500MB
Bonus data forfeited if Shared Plan cancelled or no longer shared with Red Plan.

Included standard international minutes
Excludes Premium services and video calls. Standard Voice Calls to selected list of countries. Countries may change from time to time, see the current countries. Fair Use Policy applies. Additional mins to selected countries automatically added at $6 per 60 mins. See all other country rates.

Red Care
Red Care available 8am-8pm Mon–Fri and 9am-5:30pm at other times. Personal Account Managers are available from 8am to 5.30pm Mon to Fri Only.

ReadyApps
Available to approved customers with an ABN on a Vodafone postpaid plan. Purchase Vodafone ReadyApps as a monthly add-on (‘Add-on’) or a 12 month contract paying an upfront lump sum (‘Upfront Subscription’) or a 12 month contract paying equal monthly fee instalments (‘Monthly Subscription’). ReadyApps purchases will appear on your monthly Vodafone bill as an aggregated total, and a detailed breakdown is available via your AppDirect account. For Add-ons, minimum connection is 1 month and a recurring monthly fee is charged until the end of the month in which you notify Vodafone that you wish to cancel. For Subscriptions, minimum connection is 12 months after which the contract will automatically rollover for a further 12 months unless you notify Vodafone that you wish to cancel before the end of month 12 of any Subscription year. Postpaid plan costs, including data charges, are additional. If you cancel your Subscription prior to the end of any 12 month period, the early exit fee for Microsoft apps and Google G-Suite is 10% of monthly fee x months left on contract; for Dropbox Business and Weebly is 75% of monthly fee x months left on contract; for GoDaddy is 100% of monthly fee x months left on contract Early exit fee will be applied to your next bill. Add-ons and Subscriptions will cease if you no longer have a Vodafone postpaid plan. If your account’s combined total monthly spend on Vodafone ReadyApps exceeds $300, you will not be allowed to purchase more Vodafone ReadyApps until the combined total monthly spend is $300 or less. See www.vodafone.com.au/readyapps for full pricing information. Vodafone ReadyApps are hosted on the AppDirect Marketplace and subject to AppDirect, Inc. terms of service, see https://www.appdirect.com/about/terms-of-service. Vodafone ReadyApps not developed by Vodafone and subject to individual terms of use. See app developer websites for more information, terms and conditions. The applications depicted are subject to change. A compatible device is required and some applications are subject to network limitation and availability. Each respective developer is the supplier of the application and will be liable for any loss, damage or personal injury suffered or sustained in connection with the use of each application. Each developer may collect, disclose and use your personal information, which may include location based data, in connection with providing this service.