How Vodafone can help your business.

At Vodafone we are passionate about helping your business. Indeed, we’ve been rated 2 years in a row by Canstar Blue as providing great customer service. No matter the size of your business or what industry you’re in, we will help you to stay connected with your team and engage customers more effectively. Our solutions are designed to keep you competitive and connected in the fast-changing world of business.

Products designed for business

Products designed for business.

We’ve developed products and services to help your business. Sign up to a Vodafone Infinite Plan and get a huge amount of Max Speed data, then keep using as much data as you want at speeds of up to 2Mbps, 10Mbps or 25Mbps depending on your plan. For more information, check out our speed guide. Our nbn™ plans all come with unlimited data. 

ReadySupport

Personalised service.

We believe your business deserves one-on-one attention - so you’ll get your own Australian-based Personal Account Manager for 10 or more connections. That means we can help you find the best solution for your unique business needs, instead of using a one-size-fits-all approach.

Customer care

Fantastic customer care.

Our dedicated customer care business team are open extended hours to make it easier for you to chat with us.

We have you covered.

We have you covered.

Our 4G network is our best ever, and now covers over 23 million Australians. Our 4G coverage is available in all major metropolitan locations and selected regional areas across Australia. You can use our coverage checker to see the coverage in your area. While we continue to support you on our best ever 4G network, since mid-2020 Vodafone’s 5G network is progressively being rolled out to selected areas in Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. To find out more about 5G and how to get 5G ready, check out our support page.

Love us or leave us.

Love us or leave us.

We’re so confident in our network coverage, we guarantee it. If you’re a new customer signing up to a plan and not satisfied with our network coverage within the first 30 days, you can leave us. We’ll even refund any monthly access fees and monthly handset instalments you’ve paid. Just return your device in its original packaging within 10 days of your claim, and you will only have to pay for excess usage charges, or charges for services that aren’t included in your plan, incurred up to the date the cancellation is finalised. Only up to 9 connections. T&C apply.

$5 Roaming.

$5 Roaming.

With $5 Roaming, you can use your plan in 80 countries for $5 extra a day. These countries may vary, so check our current countries before you travel. If you're on a Vodafone Infinite or Plus Plan, you can only use Max Speed data with $5 Roaming, along with your call and text inclusions. It’s a fantastic way to control costs when you and your team are working overseas.

Terms and conditions

Vodafone Infinite Plans
Vodafone Infinite Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only. Inclusions expire after 1 month unless otherwise stated. Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, call screen and charges for additional data and additional standard international calls.
Minimum monthly spend is $40, $45, $55, $65 and $120 respectively. Must connect for minimum one month. Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. If you choose to cancel your Vodafone Infinite Month to Month Plan, your MPP will auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel.
If you have more than one Vodafone Infinite or Plus Plans on your billing account, the Max Speed data allowances on those services will automatically combine into one pool which will be shared between eligible users. Data sharing is only available for up to 5 services. The data included in any plan on your account which is not a Vodafone Infinite Plan or Plus Plan is not shareable with this plan and vice versa. You can opt-out of sharing altogether at any time by calling 1555.

Data
All data for use in Australia within the Vodafone Network coverage area. Vodafone Infinite Plans include a “Max Speed” data allowance (which is data at the fastest speed the Vodafone network can deliver to you, depending on your handset and the time and place you are using data) which will be used first; thereafter data is available at speeds of up to 2, 10 or 25mbps depending on your chosen plan until your next billing month. Tethering permitted to personal devices only, but must not be used in a modem or as a substitute for a home internet service. Heavy data users may experience slower speeds than other users during busy periods.
With 2Mbps you can check your socials, browse the web and stream music but is not suitable for HD video. With 10Mbps you can use video calling, and high definition video. Uploading large files to the web may be slow. 25Mbps is for great video streaming and for using cloud storage, but uploading very large files may be slow.For more information, check out our speed guide. Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage, if you are roaming and if you are a heavy data user. Fair Use Policy applies. See www.vodafone.com.au/fairuse.

$5 Roaming
Countries subject to change, see current list and full details at www.vodafone.com.au/roaming. Available to eligible customers. $5 Daily Charge is in addition to minimum monthly spend. For Vodafone Infinite Plan and Plus Plan customers, only Max Speed data allowance can be accessed while $5 Roaming. For all plans, once your included data or Max Speed data (as applicable for your plan) is exhausted, additional data will be automatically added at a charge of $5/GB ($0.005/MB) (“Additional Data”). Additional Data expires at the end of your billing month, is not shareable and can only be used while in $5 Roaming countries. Max 90 days of use in any calendar year. Opt-out at any time, visit My Vodafone or call 1555. All roaming services subject to network availability.

Vodafone nbn™ Month-to-Month plans
For approved Business customers only with an ABN/ACN. Vodafone nbn™ is a data only service. May not be compatible with home phone line service and you may lose existing technology such as medical alarms or devices. Full terms at Vodafone.com.au/support/nbn. The total maximum cost of the Vodafone Wi-Fi Hub Modem (‘Modem’) is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $5 per month (‘Undiscounted Price’) over 36 months or $0 per month (‘Discounted Price’) if you stay connected for 36 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn™ activation at your premises.

Additional fees may apply for nbn™ installation or appointments. You cannot share the data between your Vodafone nbn™ plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn™ installation or appointments.

Broadband service
You can use Vodafone 4G in 4G areas if you have an eligible plan and device. 4G in selected cities in Australia. Outside these areas, you get Broadband Speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See vodafone.com.au/coverage.

4G
4G available with a 4G device, and plan with Vodafone Alerts. 4G in selected cities in Australia.

Customer Care
Customer care available 8am-8pm Mon–Fri and 9am-5:30pm at other times. Personal Account Managers are available from 8am to 5.30pm Mon to Fri Only.

ReadyApps
Available to approved customers with an ABN on a Vodafone postpaid plan. Purchase Vodafone ReadyApps as a monthly add-on (‘Add-on’) or a 12 month contract paying an upfront lump sum (‘Upfront Subscription’) or a 12 month contract paying equal monthly fee instalments (‘Monthly Subscription’). ReadyApps purchases will appear on your monthly Vodafone bill as an aggregated total, and a detailed breakdown is available via your AppDirect account. For Add-ons, minimum connection is 1 month and a recurring monthly fee is charged until the end of the month in which you notify Vodafone that you wish to cancel. For Subscriptions, minimum connection is 12 months after which the contract will automatically rollover for a further 12 months unless you notify Vodafone that you wish to cancel before the end of month 12 of any Subscription year. Postpaid plan costs, including data charges, are additional. If you cancel your Subscription prior to the end of any 12 month period, the early exit fee for Microsoft apps and Google G-Suite is 10% of monthly fee x months left on contract; for Dropbox Business and Weebly is 75% of monthly fee x months left on contract; for GoDaddy is 100% of monthly fee x months left on contract Early exit fee will be applied to your next bill. Add-ons and Subscriptions will cease if you no longer have a Vodafone postpaid plan. If your account’s combined total monthly spend on Vodafone ReadyApps exceeds $300, you will not be allowed to purchase more Vodafone ReadyApps until the combined total monthly spend is $300 or less. See www.vodafone.com.au/readyapps for full pricing information. Vodafone ReadyApps are hosted on the AppDirect Marketplace and subject to AppDirect, Inc. terms of service, see https://www.appdirect.com/about/terms-of-service. Vodafone ReadyApps not developed by Vodafone and subject to individual terms of use. See app developer websites for more information, terms and conditions. The applications depicted are subject to change. A compatible device is required and some applications are subject to network limitation and availability. Each respective developer is the supplier of the application and will be liable for any loss, damage or personal injury suffered or sustained in connection with the use of each application. Each developer may collect, disclose and use your personal information, which may include location based data, in connection with providing this service.

5G
While we continue to support you on our best ever 4G network, since mid-2020 Vodafone’s 5G network is progressively being rolled out to selected areas in Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. To access the 5G Network you will need a 5G approved device in a Vodafone 5G Coverage area. In non-5G coverage areas, you'll use our 4G or 3G networks. Actual speeds vary due to location & network congestion. Head to our 5G page for updates and to check when 5G will be coming to your area.