Voicemail
Calls to 121 only. Visual Voicemail uses data.
Data on Vodafone Infinite Plans
All data for use in Australia within the Vodafone Network coverage area. Vodafone Infinite Plans include a “Max Speed” data allowance (which is data at the fastest speed the Vodafone network can deliver to you, depending on your handset and the time and place you are using data) which will be used first (which includes unlimited mobile data on the Ultra+ Plan); thereafter data is available at speeds of up to 2 or 10Mbps depending on your chosen plan until your next billing month. On the Ultra+ Plan, once you have used 30GB Hotspot Max Speed Data, you can continue to use Hotspot data at speeds of up to 2Mbps. Tethering permitted from your mobile phone to your other personal devices only, but must not be used in a modem or as a substitute for a home internet service. Heavy data users may experience slower speeds than other users during busy periods.
With 2Mbps you can check your socials, browse the web and stream music but is not suitable for HD video. With 10Mbps you can use video calling, and high definition video. Uploading large files to the web may be slow. For more information, check out our speed guide. Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage, if you are roaming and if you are a heavy data user. Fair Use Policy applies.
Apple TV+ offer
Get Apple TV+ free for 3 months when you purchase an eligible new iPhone, iPad, iPod touch, Apple TV or Mac. Offer is available for a limited time only. Offer cannot be combined with other Apple TV+ free trials or offers. Only one offer can be redeemed per Family Sharing group, regardless of the number of devices purchased. You can share your 3 months of free Apple TV+ with up to five other family members via Family Sharing. Redeem your 3 months of free Apple TV+ in the Apple TV app, starting from 2 November 2019. Make sure your eligible device is running the latest iOS, iPadOS, tvOS or macOS. Offer must be claimed in the Apple TV app within three months of first setting up your new device. The offer will appear when you sign in with your Apple ID on your new device. If you purchased your new device before the launch of Apple TV+ on 2 November, you will have three months from 2 November to redeem the offer. Upon claiming the offer, you commit to a A$7.99 per month subscription that starts immediately after the one-year free trial and automatically renews until cancelled. You can cancel at any time in Settings at least a day before each renewal date. If you cancel during your free 3 months, you and your family members will immediately lose access to Apple TV+ and the remainder of your 3 month free trial. You can’t reactivate this trial. Eligible devices: Any new iPhone, iPad, iPod touch, Apple TV or Mac capable of running the latest iOS, iPadOS, tvOS or macOS and purchased after 10 September 2019 from Apple or an Apple authorised reseller.
Vodafone Infinite Plan Discount
Bonus data available to approved customers signing up to an eligible Vodafone Infinite Plan by 5 September 2022 (unless extended). Discount for Eligible Plans include: $5/mth off plan fees on the $55 Super plan, $55 Super SIM Only Plan, $65 Super+ plan, and the $65 Super+ SIMO Only plan. Discount available to customers signing up to a new or additional service, and handset upgrades. Discount will be applied as a monthly recurring credit for as long as you remain continuously connected to the plan and is forfeited if you cancel. Existing customers who change from another plan are excluded from this offer. Upgrades are unavailable on SIM Only Month to Month plans. This offer can be used in conjunction with Bundle and Save and Bonus Data offers but cannot be used with any other promotional offer. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.
Bundle & Save
Bundle & Save discounts are available to (a) new customers who connect two or more Eligible Plans on the same billing account; OR (b) existing customers with an Eligible Plan who: add one or more eligible services to their billing account or who upgrade or switch an ineligible Plan to an Eligible Plan; OR (c) existing customers who have two Eligible Plans.
Eligible Plans are: All Postpaid voice plans of $30 and above released on or after July 25 2018 (excluding Assured Plans, Business Flex and BYOD Plans); Tablet Plans of $30 and above released on or after June 27 2018, Modem Plans of $20 and above released on or after July 2 2020. Excludes nbn™ Plans and 4G Home Internet Plans. Services with an Additional Service Discount are not eligible for Bundle & Save.
Customers will receive a percentage discount off each Eligible Plan’s access fees (5% off two plans, 10% off three plans, 15% off four plans or 20% off five or more plans) when active on a single billing account. Note MPP, APP or Add-On fees are not discounted.
The Bundle & Save discount is calculated from the first full bill cycle and updated monthly as eligible services are added or removed. Any second service discounts are replaced by the applicable Bundle & Save discount. If early exit fees apply to an Eligible Plan they are calculated using the undiscounted amount x months remaining. Further information available on our Bundle and Save page.
Device Discount
Device Discount is a discount off the device RRP and is available to eligible new and upgrading customers who purchase a device with a device repayment period of 12, 24 or 36 months, and sign up or upgrade, and stay connected to an eligible Consumer Postpaid Mobile Plan (‘Eligible Plan’). Device Discounts vary depending on the device (as advertised), and some Device Discounts may only available when you stay connected to an Eligible Plan over 24 or 36 months (ie. some Device Discounts may not be available for a repayment period of 12 months). Not applicable for customers purchasing a device outright. The Device Discount will apply for the length of your chosen device repayment period (12/24/36 months). If you cancel your plan or your device repayment, your Device Discount will be forfeited, and you must pay out your device on your next bill at the undiscounted rate (i.e. 100% of remaining device repayments at full RRP x months remaining). Device Discount will not be forfeited if you rate plan change but will be forfeited if you change to an ineligible plan, such as a SIM Only plan. Your monthly device repayments may vary depending on your chosen repayment period (12/24/36 months) and are applied as a monthly recurring credit against the device repayment. Device Discount is subject to change and not a permanent offer. You can only have one Device Discount per service at any one time. After your device repayment period has ended, your Device Discount will also end but your monthly plan costs will remain. Offer available in conjunction with other offers. Not for commercial or resale purposes. Not transferrable or redeemable for cash.
Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid mobile, mobile broadband or 4G Home Internet plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn™ plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn™ service is fully transferred and device or modem and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions on our network page.
$5 Roaming
Countries subject to change, see current list and full details. Available to eligible customers, see terms for details specific to your plan. $5 Daily Charge is in addition to minimum monthly spend and allows you to use your plan’s inclusions in Eligible Countries for $5 per day. For all plans with a Max Speed data allowance, only Max Speed data allowance can be accessed while $5 Roaming. For all plans, once your included data, Hotspot Data (available on Ultra+ Plans), or Max Speed data (as applicable for your plan) is exhausted, additional data will be automatically added at a charge of $5/GB ($0.005/MB) (“Additional Roaming Data”). Additional Roaming Data expires at the end of your next billing period, is shareable (excludes plans with unlimited data which do not share data) and can only be used while in $5 Roaming countries. Max 90 days of use in any calendar year. Opt-out at any time, visit My Vodafone or call 1555. All roaming services subject to network availability.
4G
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. You get broadband speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.
5G
Vodafone’s 5G Network is progressively being rolled out to selected parts of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. 5G approved device required, with an eligible Vodafone plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to our 4G networks. Actual speeds vary due to location & network congestion. Check coverage and for updates when 5G is coming to your area on our 5G network support page.
Google Pixel 6a Trade-up offer terms and conditions
You are entering into these Offer Terms and Conditions with TPG Telecom Ltd (‘Vodafone’). Personal use for approved customers only. Eligible customers who purchase a Google Pixel 6a device between 21/07/22 and 17/08/2022 (unless extended) will receive $200 Bonus Credit (plus any trade-up credit) if they: (i) sign up or upgrade, and stay connected to any Vodafone Infinite plan over 12, 24 or 36 months (‘Eligible Plan’); and (ii) trade-in their Eligible Device in Good Working Order by 02/09/2022. Bonus Credit is in addition to any trade-up credit. Max 1 Bonus Credit amount per service. Your device must be listed here: tradein.vodafone.com.au (‘Eligible Device’). If you are upgrading, trade-up credit and Bonus Credit will be added in full to offset termination costs from your existing Mobile Payment Plan (‘MPP’); or if you sign up and stay connected to a new Eligible Plan over your chosen MPP period, credit will be spread in equal monthly instalments over the term of your chosen MPP period and applied to your next available bill. Trade-up maximum 2 Eligible Devices in any 12 month period. Trade-up credit and Bonus Credit are not refundable or transferable, and are forfeited if you cancel. Trade-up powered by Asurion. Offer available in-store or via Customer Care. This offer can be used in conjunction with other offers. Total minimum cost includes cost of device plus 1 month of plan fees minus 1 month of minimum Eligible Device trade-up credit.
Ultra+ Plan Discount
Discount available to approved customers signing up to the $85 Ultra+ plan or $85 Ultra+ SIM Only plan. Offer available from 23 December 2021 until withdrawn. Discount includes: $20/mth off plan fees on the $85 Ultra+ plan and $85 Ultra+ SIM Only plan. Discount available to customers signing up to a new or additional service, and handset upgrades. Discount will be applied as a monthly recurring credit for as long as you remain continuously connected to the plan and is forfeited if you cancel. Existing customers who change from another plan are excluded from this offer. Upgrades are unavailable on SIM Only plans. This offer can be used in conjunction with Bundle and Save but cannot be used with any other promotional offer. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.
Critical Information Summaries
View the Critical Information Summaries for Vodafone Infinite Plans.
Bonus data on Vodafone Infinite Plans
Bonus data available to approved customers signing up to an eligible Vodafone Infinite Plan by 5 September 2022 (unless extended). Bonus data on eligible plans include: Bonus 30GB on $40 Lite Plan and $40 SIM Only Lite Plan; Bonus 90GB on the $45 Lite+ Plan and $45 SIM Only Lite+ Plan; Bonus 140GB on the $55 Super Plan and $55 SIM Only Super Plan; and Bonus 200GB on the $65 Super+ Plan and $65 SIM Only Super+ Plan. Bonus data available to customers signing up to a new or additional service, and handset upgrades (handset upgrades are available in all channels). On eligible SIM Only Plans, Bonus data is only available for new/additional services. Bonus data will be applied monthly for the duration you remain continuously connected to the plan and is forfeited if you cancel or change plans. Not available to existing customers who rate plan change. Upgrades are unavailable on SIM Only plans. This offer can be used in conjunction with Bundle and Save and handset discounts, but cannot be used with any other promotional offer. This Data is for use in Australia. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.
3-months of Amazon Music Unlimited on us via Pay with Vodafone Offer Terms
Available for personal use only for approved new and existing Vodafone customers who sign up or upgrade to a Consumer Postpaid Voice Plan (both handset and SIM Only plans but excluding Cap plans) between 19.05.2021 and 23.11.2022 (unless extended) (‘Promotional Period’) and must redeem by 23.12.2022. Excludes all business plans, Postpaid Mobile Broadband Plans and Cap Plans. 3-month Amazon Music Unlimited membership on us (3- Month Amazon Music Unlimited Membership on Us) only. First 3-months from sign-up on Us (Amazon Music Unlimited Promotion Period), then $11.99/mth fee (Fee) applies thereafter until cancelled. After the Amazon Music Unlimited Promotion Period ends, your membership automatically rolls into a paid membership and the Fee will be charged each month via Pay with Vodafone to your Vodafone bill, unless you cancel prior by calling 1555. Must create/have an Amazon account to sign-up for your Amazon Music Unlimited Membership. Limit 1 3-Month Amazon Music Unlimited Membership On Us per Eligible Plan per customer. If you cancel your Eligible Plan, your 3-Month Amazon Music Unlimited Membership On Us will also end and any remaining Amazon Music Unlimited Promotion Period will be forfeited. If customer is an existing Amazon Music Unlimited member, you won’t be eligible to redeem this offer unless you either cancel your existing Amazon Music Unlimited membership or wait until your Amazon Music Unlimited membership ends before joining (but redeem before the Redemption Date). Data charges not included and will be charged according to your Eligible Plan data allowance. If your combined total monthly spend on Pay with Vodafone exceeds $100, you will be unable to make subsequent purchases via Pay with Vodafone in that month. Amazon Music Unlimited membership is month to month and does not form part of your Eligible Plan. Not for commercial or resale purposes, transferable or redeemable for cash. Offer subject to change. Fair Use Policy and full terms apply. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Amazon, Amazon Music Unlimited and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See full Amazon Music Unlimited Terms & Conditions.
Sharing
If you have more than one Vodafone plan that supports sharing on your billing account (excluding any plan that has an infinite data component of speeds of up to 1.5, 2, 10 or 25Mbps or any plan with unlimited mobile data), the data allowances on those services will automatically combine into one pool which will be shared between eligible users (data sharing is only available on up to 10 services, a maximum of 5 of which can be voice plans). Vodafone Infinite (excluding Ultra+ Plans), Vodafone BYOD, Plus and Team Plans can only be shared with other Vodafone Infinite (excluding Ultra+ Plans), Vodafone BYOD, Plus and Team Plans. Data sharing is only available for up to 10 services, which includes a maximum of 5 Vodafone Infinite (excluding Ultra+ Plans), Vodafone BYOD or voice Plus Plans. Any existing international calling allowances on your account are not shareable with this plan. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555.
International minutes
Zone 1 and Zone 2 Countries may change, see our international calls page for list of current countries. Calls charged in per minute increments. Excludes non-standard calls and video calls. If you exhaust your Zone 1 or 2 allowance, or if you make a call to a country outside the included countries, you will be charged on top of your minimum monthly spend at our standard international Pay-As-You-Go rates- these rates are subject to change, see our international calls support page for current rates. Fair Use Policy applies.
Vodafone Infinite Plans
Vodafone Infinite Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only. Inclusions expire after 1 month unless otherwise stated. Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases and charges for additional data and additional standard international calls.
Minimum monthly spend is $40, $45, $55, $65 and $85 respectively. Must connect for minimum one month. Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. If you choose to cancel your Vodafone Infinite Month to Month Plan, your MPP will auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel. If you have more than one Vodafone Infinite (excluding Ultra+ Plans), Vodafone BYOD, Plus or Team Plan on your billing account, the Max Speed data allowances on those services will automatically combine into one pool which will be shared between eligible users. Data sharing is only available for up to 10 services, which includes a maximum of 5 Vodafone Infinite (excluding Ultra+ Plans), Vodafone BYOD or voice Plus Plans. The data included in any plan on your account which is not a Vodafone Infinite, Vodafone BYOD, Plus or Team Plan is not shareable with this plan and vice versa. You can opt-out of sharing altogether at any time by calling 1555.
Infinite data – speeds up to 2Mbps
