Voicemail
Calls to 121 only. Visual Voicemail uses data.
Data on Vodafone Infinite Plans
All data for use in Australia within the Vodafone Network coverage area. Vodafone Infinite Plans include a “Max Speed” data allowance (which is data at the fastest speed the Vodafone network can deliver to you, depending on your handset and the time and place you are using data) which will be used first; thereafter data is available at speeds of up to 2, 10 or 25mbps depending on your chosen plan until your next billing month. Tethering permitted to personal devices only, but must not be used in a modem or as a substitute for a home internet service. Heavy data users may experience slower speeds than other users during busy periods.
With 2Mbps you can check your socials, browse the web and stream music but is not suitable for HD video. With 10Mbps you can use video calling, and high definition video. Uploading large files to the web may be slow. 25Mbps is for great video streaming and for using cloud storage, but uploading very large files may be slow. Great for using cloud storage, but uploading very large files may be slow. For more information, check out our speed guide. Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage, if you are roaming and if you are a heavy data user. Fair Use Policy applies.
Bundle & Save
Bundle & Save discounts are available to (a) new customers who connect two or more Eligible Plans on the same billing account; OR (b) existing customers with an Eligible Plan who: add one or more eligible services to their billing account or who upgrade or switch an ineligible Plan to an Eligible Plan; OR (c) existing customers who have two Eligible Plans.
Eligible Plans are: All Postpaid voice plans of $30 and above released on or after July 25 2018 (excluding Assured Plans, Business Flex and BYOD Plans); Tablet Plans of $30 and above released on or after June 27 2018, Modem Plans of $20 and above released on or after July 2 2020. Excludes nbn™ Plans and 4G Home Wireless Broadband Plans.
Customers will receive a percentage discount off each Eligible Plan’s access fees (5% off two plans, 10% off three plans, 15% off four plans or 20% off five or more plans) when active on a single billing account. Note MPP, APP or Add-On fees are not discounted.
The Bundle & Save discount is calculated from the first full bill cycle and updated monthly as eligible services are added or removed. Any second service discounts are replaced by the applicable Bundle & Save discount. If early exit fees apply to an Eligible Plan they are calculated using the undiscounted amount x months remaining. Further information available on our Bundle and Save page.
Device Discount
Device Discount is a discount off the device RRP and is only available to eligible new and upgrading customers who purchase a device with a device repayment period (12/24/36 months), with an eligible Consumer Postpaid Mobile Plan. Not applicable for customers purchasing a device outright. The Device Discount will apply for the length of your chosen device repayment period (12/24/36 months). If you cancel your Plan or your device repayment, your Device Discount will be forfeited, and you must pay out your device on your next bill at the undiscounted rate (i.e. 100% of remaining device repayments at full RRP x months remaining). Device Discount will not be forfeited if you rate plan change but will be forfeited if you change to an ineligible plan, such as a SIM Only plan. Device Discount may vary dependant on the device chosen and the chosen device repayment period (12/24/36 months) and applies as a monthly recurring credit against the device repayment. Device Discount is subject to change and not a permanent offer. You can only have one Device Discount per service at any one time. After your device repayment period has ended, your Device Discount will also end but monthly plan costs will remain.
Network Satisfaction Guarantee
Applies to consumer postpaid customers and business postpaid customers with up to 9 connections. If you’re a new customer and you’ve signed up to any new plan (excluding BYOD Plans) and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn™ plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300551198 (excludes upgrades, and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn™ service is fully transferred and device and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year, per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions on our network page.
$5 Roaming
Countries subject to change, see current list and full details. Available to eligible customers. $5 Daily Charge is in addition to minimum monthly spend. For Vodafone Infinite Plan and Plus Plan customers, only Max Speed data allowance can be accessed while $5 Roaming. For all plans, once your included data or Max Speed data (as applicable for your plan) is exhausted, additional data will be automatically added at a charge of $5/GB ($0.005/MB) (“Additional Data”). Additional Data expires at the end of your billing month, is not shareable and can only be used while in $5 Roaming countries. Max 90 days of use in any calendar year. Opt-out at any time, visit My Vodafone or call 1555. All roaming services subject to network availability.
4G
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. You get broadband speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.
5G
Vodafone’s 5G Network is progressively being rolled out to selected parts of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth.
5G approved device required, with an eligible Vodafone postpaid or prepaid mobile plan with 5G access, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to our 4G or 3G networks. Actual speeds vary due to location & network congestion. Check coverage and for updates when 5G is coming to your area on our 5G support page.
Critical Information Summaries
View the Critical Information Summaries for Vodafone Infinite Plans.
Credit to You Bonus Data Offer
Bonus data available to approved customers signing up to a Vodafone Infinite Plan before 30 June 2021 (unless extended). Bonus data of select plans include: bonus 40GB on $40 Lite Plan and $40 SIM Only Lite Plan. Bonus 30GB on the $45 Lite+ Plan and $45 SIM Only Lite+ Plan. Bonus 40GB on the $55 Super Plan and $55 SIM Only Super Plan. Bonus 100GB on the $65 Super+ Plan and $65 Sim Only Super+ Plan. Bonus Data available to customers signing up to a new or additional service on all channels. Handset upgrades available online only.
Bonus data available to approved customers signing up to a Vodafone Infinite Plan before 30 June 2021 (unless extended). Bonus data of select plans include: bonus 350GB on the $120 Ultra Plan and $120 SIM Only Ultra Plan. Bonus Data available to customers signing up to a new or additional service, and handset upgrades. Handset upgrades are available in all channels.
Bonus data will be applied monthly for the duration that the customer remains continuously connected to the plan and is forfeited if you cancel or change plans. Existing customers that change the rate of their plan are excluded from this offer. Upgrades are unavailable on SIM Only plans. This offer can be used in conjunction with Bundle and Save and Credit to You Discount Offer but cannot be used with any other promotional offer. Data for use in Australia. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.
3-months of Amazon Music Unlimited on Us via Pay with Vodafone Offer Terms
Available for personal use only for approved new and existing Vodafone customers who sign up or upgrade to a Consumer Postpaid Voice Plan (both handset and SIM Only plans but excluding Cap plans) between 19.05.2021 and 19.08.2021 (unless extended) (‘Promotional Period’) and must redeem by 19.09.2021. Excludes all business plans, Postpaid Mobile Broadband Plans and Cap Plans. 3-month Amazon Music Unlimited membership on us (3- Month Amazon Music Unlimited Membership on Us) only. First 3-months from sign-up on Us (Amazon Music Unlimited Promotion Period), then $11.99/mth fee (Fee) applies thereafter until cancelled. After the Amazon Music Unlimited Promotion Period ends, your membership automatically rolls into a paid membership and the Fee will be charged each month via Pay with Vodafone to your Vodafone bill, unless you cancel prior by calling 1555. Must create/have an Amazon account to sign-up for your Amazon Music Unlimited Membership. Limit 1 3-Month Amazon Music Unlimited Membership On Us per Eligible Plan per customer. If you cancel your Eligible Plan, your 3-Month Amazon Music Unlimited Membership On Us will also end and any remaining Amazon Music Unlimited Promotion Period will be forfeited. If customer is an existing Amazon Music Unlimited member, you won’t be eligible to redeem this offer unless you either cancel your existing Amazon Music Unlimited membership or wait until your Amazon Music Unlimited membership ends before joining (but redeem before the Redemption Date). Data charges not included and will be charged according to your Eligible Plan data allowance. If your combined total monthly spend on Pay with Vodafone exceeds $100, you will be unable to make subsequent purchases via Pay with Vodafone in that month. Amazon Music Unlimited membership is month to month and does not form part of your Eligible Plan. Not for commercial or resale purposes, transferable or redeemable for cash. Offer subject to change. Fair Use Policy and full terms apply. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Amazon, Amazon Music Unlimited and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See full Amazon Music Unlimited Terms & Conditions.
Sharing
If you have more than one Vodafone plan that supports sharing on your billing account (excluding any plan that has an infinite data component of speeds of up to 1.5, 2, 10 or 25Mbps), the data allowances on those services will automatically combine into one pool which will be shared between eligible users (data sharing is only available on up to 10 services, a maximum of 5 of which can be voice plans). Vodafone Infinite, Vodafone BYOD, Plus and Team Plans can only be shared with other Vodafone Infinite, Vodafone BYOD, Plus and Team Plans. Data sharing is only available for up to 10 services, which includes a maximum of 5 Vodafone Infinite, Vodafone BYOD or voice Plus Plans. Any existing international calling allowances on your account are not shareable with this plan. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555.
Reduced Monthly Device Price
The Reduced Monthly Device Price is available when you sign up to or upgrade to a Vodafone Infinite plan and add an MPP over 12, 24 or 36 months. The Reduced Monthly Device Price is not a permanent offer and is subject to continual change. The Reduced Monthly Device Price will continue to be charged for the length of your chosen MPP commitment period (i.e. if your MPP is 24 months, the price will be charged each month for 24 months). If you cancel your plan, the remaining repayments will be charged out at the Reduced Monthly Device Price rate times months remaining as a lump sum on your final bill. Total min cost is the Reduced Monthly Device Price over your chosen MPP term plus one of your month plan fees.
International minutes
Zone 1 and Zone 2 Countries may change, see our international calls page for list of current countries. Calls charged in per minute increments. Excludes non-standard calls and video calls. If you exhaust your Zone 1 or 2 allowance, or if you make a call to a country outside the included countries, you will be charged on top of your minimum monthly spend at our standard international Pay-As-You-Go rates- these rates are subject to change, see our international calls support page for current rates. Fair Use Policy applies.
Credit to You Discount Offer
Discount on plan fees available to approved customers signing up to a Vodafone Infinite Plan before 30 June 2021 (unless extended). Discount includes: $5/mth off plan fees on $40 Lite Plan, $45 Lite+ Plan, $40 SIM Only Lite Plan and $45 SIM Only Lite+ Plan. $10/mth off plan fees on the $55 Super Plan, $65 Super+ Plan, $55 SIM Only Super Plan and $65 SIM Only Super+ Plan. Discount available to customers signing up to a new or additional service on all channels. Handset upgrades available online only.
Discount on plan fees available to approved customers signing up to a Vodafone Infinite Plan before 30 June 2021. Discount includes: $60/mth off plan fees on the $120 Ultra Plan and the $120 SIM Only Ultra Plan. Discount available to customers signing up to a new or additional service, and handset upgrades. Handset upgrades are available in all channels.
For Vodafone Infinite Plans, the discount will be applied as a monthly recurring credit for the duration that the customer remains continuously connected to the plan and is forfeited if you cancel. For Vodafone Infinite SIM Only Plans, the discount will be applied for the first 12 months that the customer stays continuously connected to the plan and is forfeited if you cancel. Existing customers that change the rate of their plan are excluded from this offer. Upgrades are unavailable on SIM Only plans. This offer can be used in conjunction with Bundle and Save and Credit to You Bonus Data offer but cannot be used with any other promotional offer. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.
Vodafone Infinite Plans
Vodafone Infinite Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only. Inclusions expire after 1 month unless otherwise stated. Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, call screen and charges for additional data and additional standard international calls.
Minimum monthly spend is $40, $45, $55, $65 and $120 respectively. Must connect for minimum one month. Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. If you choose to cancel your Vodafone Infinite Month to Month Plan, your MPP will auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel. If you have more than one Vodafone Infinite, Vodafone BYOD, Plus or Team Plan on your billing account, the Max Speed data allowances on those services will automatically combine into one pool which will be shared between eligible users. Data sharing is only available for up to 10 services, which includes a maximum of 5 Vodafone Infinite, Vodafone BYOD or voice Plus Plans. The data included in any plan on your account which is not a Vodafone Infinite, Vodafone BYOD, Plus or Team Plan is not shareable with this plan and vice versa. You can opt-out of sharing altogether at any time by calling 1555.
Max Speed and infinite data
Speeds of up to 2Mbps
