Samsung Galaxy S25+ Trade-in offer
You are entering into these Offer Terms and Conditions with TPG Telecom Ltd (‘Vodafone’). Personal use for approved customers only. Eligible customers who purchase a Samsung Galaxy S25+ device between 15/04/2025 and 13/05/2025 (unless extended) will receive $300 bonus credit (plus any trade-in credit) if they: (i) sign up or upgrade and stay connected to any Vodafone Infinite Plan over 12, 24 or 36 months (‘Eligible Plan’); and (ii) trade-in their Eligible Device (‘Trade-in’) online or in-store by 27/05/2025. Bonus credit is in addition to any trade-in credit. Max 1 Bonus credit amount per service. Your device must be in Good Working Order, listed here: tradein.vodafone.com.au, be one that Qualifies for the Program, and has a Trade-In Credit Estimate of at least AUD$1 (‘Eligible Device’). If you are upgrading, trade-in credit and Bonus credit will be added in full to offset termination costs from your existing Mobile Payment Plan (‘MPP’); or if you sign up and stay connected to a new Eligible Plan over your chosen MPP period, trade-in credit and Bonus credit will be spread in equal monthly instalments over the term of your chosen MPP period and applied to your next available bill(s). Trade-In maximum 2 Eligible Devices in any 12-month period. Bonus credit is not refundable or transferable and is forfeited if you cancel. Trade-in powered by Asurion. This offer can be used in conjunction with other promotional offers. Total minimum cost includes cost of device plus 1 month of plan fees minus 1 month of minimum Eligible Device trade-in credit. Capitalised terms used in these Offer Terms and Conditions have the meaning given to them in the Customer Terms and Conditions for Participation in the Trade-In Program unless otherwise specified. 

Samsung Galaxy S25 Ultra Trade-in offer
You are entering into these Offer Terms and Conditions with TPG Telecom Ltd (‘Vodafone’). Personal use for approved customers only. Eligible customers who purchase a Samsung Galaxy S25 Ultra device between 15/04/2025 and 13/05/2025 (unless extended) will receive $400 bonus credit (plus any trade-in credit) if they: (i) sign up or upgrade and stay connected to any Vodafone Infinite Plan over 12, 24 or 36 months (‘Eligible Plan’); and (ii) trade-in their Eligible Device (‘Trade-in’) online or in-store by 27/05/2025. Bonus credit is in addition to any trade-in credit. Max 1 Bonus credit amount per service. Your device must be in Good Working Order, listed here: tradein.vodafone.com.au, be one that Qualifies for the Program, and has a Trade-In Credit Estimate of at least AUD$1 (‘Eligible Device’). If you are upgrading, trade-in credit and Bonus credit will be added in full to offset termination costs from your existing Mobile Payment Plan (‘MPP’); or if you sign up and stay connected to a new Eligible Plan over your chosen MPP period, trade-in credit and Bonus credit will be spread in equal monthly instalments over the term of your chosen MPP period and applied to your next available bill(s). Trade-In maximum 2 Eligible Devices in any 12-month period. Bonus credit is not refundable or transferable and is forfeited if you cancel. Trade-in powered by Asurion. This offer can be used in conjunction with other promotional offers. Total minimum cost includes cost of device plus 1 month of plan fees minus 1 month of minimum Eligible Device trade-in credit. Capitalised terms used in these Offer Terms and Conditions have the meaning given to them in the Customer Terms and Conditions for Participation in the Trade-In Program unless otherwise specified. 

Vodafone Infinite Plans
Vodafone Infinite Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only. Inclusions expire after 1 month unless otherwise stated. Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, call screen and charges for additional data and additional standard international calls. 

Minimum monthly spend is $49, $59 or $69. Must connect for minimum one month. Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. If you choose to cancel your Vodafone Infinite Month to Month Plan, your MPP will auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel.

Device Discount
Device Discount is a discount off the device RRP and is only available to eligible new and upgrading customers who purchase a device with a device repayment period of 12, 24 or 36 months, and sign up or upgrade, and stay connected to an eligible Consumer Postpaid Mobile Plan (‘Eligible Plan’). Device Discounts vary depending on the device (as advertised), and some Device Discounts may only be available when you stay connected to an Eligible Plan over 24 or 36 months (ie. some Device Discounts may not be available for a repayment period of 12 months). Not applicable for customers purchasing a device outright. The Device Discount will apply for the length of your chosen device repayment period (12/24/36 months). If you cancel your plan or your device repayment, your Device Discount will be forfeited, and you must pay out your device on your next bill at the undiscounted rate (i.e. 100% of remaining device repayments at full RRP x months remaining). Device Discount will not be forfeited if you rate plan change but will be forfeited if you change to an ineligible plan, such as a SIM Only plan. Your monthly device repayments may vary depending on your chosen repayment period (12/24/36 months) and are applied as a monthly recurring credit against the device repayment. Device Discount is subject to change and not a permanent offer. You can only have one Device Discount per service at any one time. After your device repayment period has ended, your Device Discount will also end but your monthly plan costs will remain. Offer available in conjunction with other offers. Not for commercial or resale purposes. Not transferrable or redeemable for cash.

Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid mobile, mobile broadband or Home Internet plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn® or Vision plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn® or Vision service is fully transferred and return your device or modem and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions on our network page.

4G
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.

5G
Vodafone’s 5G Network is progressively being rolled out to selected parts of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. 5G approved device required, with an eligible Vodafone plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to our 4G networks. Actual speeds vary due to location & network congestion. Check coverage and for updates when 5G is coming to your area on our 5G network support page.

Accessories Payment Plan
Accessories may be purchased on an Accessory Payment Plan (APP) over 12, 24 or 36 months duration (Commitment Period). The outright price of your chosen accessory (as set by Vodafone at your time of purchase) will be spread in equal instalments over your chosen Commitment Period. Once chosen, your Commitment Period is fixed (unless you elect to pay your total remaining balance in full in one instalment). APP is only available to eligible customers who connect (and remain connected to) an active and eligible Postpaid Plan (Eligible Plan) and must agree to and pass a credit check. If you cancel your Eligible Plan or your APP, your APP will also automatically cancel and 100% of remaining APP instalments plus any outstanding charges on your Eligible Plan will be applied to your next bill. Minimum monthly spend and terms and conditions apply for Eligible Plan. You can have a max of 5 APP per Eligible Plan. Each APP can have up to 10 accessories. Not available online. Full T&C apply.

Eligible Samsung  Galaxy Tab S10 FE+ Bonus Model Upgrade offer

Bonus Model Upgrade available if you purchase orupgrade to an eligible Samsung Galaxy Tab S10 FE+ with an eligible Vodafone Infinite Data Plan over 12, 24 or 36 months. You are entering into these Offer Terms and Conditions with TPG Telecom Ltd (‘Vodafone’). Personal use for approved customers only. Eligible customers who purchase or upgrade to an Eligible Device on a Vodafone Infinite Data Plan (‘Eligible Plan’) between 17/04/2025 and 29/05/2025 (‘Promotional Period’) during the Promotional Period and are entitled to this offer will receive the Samsung Galaxy Tab S10 FE+ (‘Eligible Device’) for the advertised price of the Samsung Galaxy Tab S10 FE (‘Bonus Model Upgrade’). Bonus Model Upgrade is a discount off the device RRP and will apply monthly for the length of your chosen device repayment period (12, 24 or 36 months). This offer is only available to eligible new and upgrading customers who purchase an Eligible Device with a device
repayment period of 12, 24 or 36 months, and stay connected to an Eligible Plan. Not available for customers purchasing a device outright. If you cancel your Eligible Plan or your device repayment before 12, 24 or 36 months, your Bonus Model Upgrade discount will be forfeited, and you must pay out your device on your next bill at the undiscounted rate (i.e. 100% of remaining device repayments at full RRP x months remaining). To receive Bonus Model Upgrade, customers must ensure the selected model is correct. For example, to receive the Samsung Galaxy Tab S10 FE+ for the advertised price of the Samsung Galaxy Tab S10 FE you must select the Samsung Galaxy Tab S10 FE+ at checkout. This offer can be used in conjunction with other promotional offers. Offer not transferrable or redeemable for cash. Subject to change.