Accessories Payment Plans

The warranty for any accessories purchased with an Accessories Payment Plan is aligned with the manufacturer’s warranty.

You can find the remaining balance of your Accessories Payment Plan, and check what instalment you’re up to, in the ‘This bill’ section of your bill. 

If you cancel your service or your service is disconnected, you will need to pay out the remaining balance of your Accessories Payment Plan.

You can cancel your Accessories Payment Plan using live chat 24/7 in the My Vodafone app (for the best experience) or on this page.

Alternatively you can call us on 1555 from your Vodafone phone or 1300 650 410 from any phone.

If you cancel your Accessories Payment Plan, the remaining balance will be charged as a lump sum on your next bill.

No. Once your Accessories Payment Plan is in place instalment amounts cannot be altered.

Accessories Payment Plan instalments are fixed and don’t change if you move to another phone or mobile broadband plan.

You can have as many accessories on your Accessories Payment Plan as your credit check will allow. For example, if you have a credit limit of $240, you can have any number of accessories up to $240 on your Accessories Payment Plan.

Yes. Your Accessories Payment Plan will be included on your bill.

If you have an eligible plan, you can add an additional accessory to your current plan by calling us on 1300 300 404 or heading in store.

If you have outstanding payments on your current accessory, you’ll continue to pay the repayments each month together with the repayments each month of your new accessory.

Accessories Payment Plan
To apply for an Accessories Payment Plan you’ll need to be on a phone or Mobile Broadband plan and must agree to a credit check. Accessories Payment Plan (APP) enables eligible Vodafone postpaid customers to buy accessories and pay for them in instalments over 12, 24 or 36 months (Period). Your accessory price is spread in equal instalments over the Period (APP Instalments). Your APP Instalments will appear on your monthly bill. Under the APP, you own the accessories; you must pay your APP Instalments at the same time and in the same way as you pay for your Vodafone service even if your APP accessories are lost, damaged or stolen. Your APP spend can range from $30 up to your credit approval limit. If during your APP commitment Period you cancel your APP or postpaid plan, the balance of your APP Instalments is payable. You can pay the remainder of your APP and terminate your APP at any time by contacting us. We will notify you of the amount you need to pay to satisfy the remainder of your APP total amount and will be displayed on you next bill. Once we receive your payment for this amount in cleared funds, your APP will be terminated and you will not be required to pay any further APP Instalments. You can have a max of 5 APP per postpaid plan. Each APP can have up to 10 accessories. Not available online.