Automatic Additional Data for your plan.

This support article will give you key information about automatic additional data when you go over your plan’s included data before the end of your billing cycle.

What happens if I use all of my plan’s included data?

If you’re on a Red, SIM Only, Data, Tablet or Mobile Broadband plan and you use all your plan’s included data, we’ll automatically add 1GB data for $5. This Additional data will roll over to the end of your next billing cycle.

If you’re on a Red or SIM Only Modem Plan and you use all your plan’s included data, we’ll automatically add 10GB data for $10. This Additional data will roll over to the end of your next billing cycle.

If you’re on a Vodafone Infinite Plan and use all your Max Speed data, you’ll then have infinite data at speeds of up to 2Mbps, 10Mbps or 25Mbps depending on your chosen plan. At 2Mbps you can browse the web, stream music, however it is not suitable for HD video. At 10Mbps you can make video calls and watch HD video, but large files may be slow to upload. 25Mbps provides a great video streaming experience, however very large files may be slow to upload. For information on what you can do at these speeds, check out our speed guide.

If you’re on a Plus Plan and use all of your Max Speed data, you’ll then have data at speeds of up to 1.5Mbps in Australia. With 1.5Mbps you can stream music and standard definition video, make a video call, browse the internet and catch up on social media, however content may be slower to load and is not suitable for high definition video or high speed applications. For more information, check out our speed guide.

Infinite data and endless data are not available with $5 Roaming so if you use all your Max Speed data while on $5 Roaming, we’ll automatically add 1GB data for $5. This additional data can only be used with $5 Roaming, is not shareable and will roll over to the end of your next billing cycle but can only be used with $5 Roaming.

If you are on a Business Flex Plan, Additional Data will be charged per KB at $5/GB ($0.005/MB) if you use all your included data.

Additional information

Will I receive automatic Additional Data on my plan?

You’ll receive Additional Data on:
• Red and SIM Only phone plans launched from 2 July 2014.
• Mobile Broadband plans launched from 13 August 2014.
• Red and SIM Only Data Plans.
• Red and SIM Only Tablet Plans.
• Red and SIM Only Modem Plans.

If you’re on a Vodafone Infinite or Plus Plan, you’ll only receive automatic additional data if you use all your Max Speed data while on $5 Roaming. This Additional Data can only be used with $5 Roaming, is not shareable and expires at the end of your billing month.

If you're not sure what plan you're on, you can check in My Vodafone.

If you signed up to a phone plan before 2 July 2014 or Mobile Broadband plan before 13 August 2014, you won’t be eligible for automatic Additional Data. However, you can add a one-off Data Booster to your plan. This gives you an extra 1GB data to use in Australia for $10 until your next bill cycle. The best way to get a Data Booster is through My Vodafone.

What happens to the unused data if I don't use the 1GB?

Any Additional Data that you don’t use will roll over and expire at the end of your next billing month, unless you’re on a Plus Plan.

For Vodafone Infinite and Plus Plans, Additional Data you receive while using $5 Roaming expires at the end of your billing month. You can only use this Additional Data while you’re on $5 Roaming.

What happens if I use up the 1GB Additional Data?

We’ll automatically add another 1GB data for $5 to your plan.

Will I get Additional Data while on $5 Roaming?

Yes. If you go over your included data while you’re on $5 Roaming, we’ll automatically add another 1GB data the same as if you’re in Australia. Our Modem Plans are not eligible for $5 Roaming.

If you're on a Vodafone Infinite or Plus Plan, you can only use Max Speed data with $5 Roaming, along with your call and text inclusions. If you use all your Max Speed data while on $5 Roaming, we’ll automatically add 1GB data for $5. This additional data can only be used with $5 Roaming, is not shareable and expires at the end of your billing month.

How do Additional Data charges appear on my bill?

If you go over your plan’s data while you’re in Australia, it will be charged as ‘Additional National Data’ in the ‘Usage Summary’ section of your bill.

If you go over your plan’s data while you’re on $5 Roaming, it will be charged as ‘Additional Roaming Data’ on your bill. As GST doesn’t apply while roaming, you’ll only be charged $4.55 rather than $5.

Will I get Vodafone Alerts for the Additional Data I use?

Yes, you’ll get a Vodafone Alert when you’ve used 85% of your additional 1GB data. If you use up all of your additional 1GB data, we’ll send another Vodafone Alert to let you know another 1GB data has been applied.

You can check your usage and extra charges at any time through My Vodafone or by calling 1512.

Is Additional Data shareable?

Additional Data is shareable unless you’re on a Modem Plan. If you’re on a Vodafone Infinite or Plus Plan, additional data you receive while using $5 Roaming won’t be shareable.

Can I switch off automatic Additional Data?

No. As this is the Additional Data rate for plans, you’ll be charged this any time you exceed your data inclusions. Check out our data usage support page for tips on managing your data usage.