Interest free repayment period

You can get a new phone on an interest free repayment period of 12, 24 or 36 months with selected plans. If your Plan is cancelled, you’ll need to pay off your phone on your next bill.

Repair warranty

All our phones come with a 24 month repair warranty for faulty devices.

Great range of phones

Vodafone has the latest mobile phones from some of the world’s leading brands to choose from.

Award winning value

Vodafone was awarded Canstar Blue's Outstanding Value – Phone on a Plan 2021 for our fantastic plans with the latest phones. Find out more on the Canstar Blue website.

Eligible phones come with a saving on the recommended retail price. You’ll get the saving when you stay connected over 12, 24 or 36 months.

We have mobile phones from Apple, Samsung, Google, Motorola and OPPO.

An eSIM, as opposed to a physical SIM, is a SIM that's already embedded into selected mobile phones and tablets, so you don't need a physical SIM to use your plan. It allows you to have up to five different plans on the same device and you can switch between them as you wish.

If your device has dual-SIM capability, you can use two plans at the same time by having one plan on your physical SIM and the other on your eSIM. For example, you'll be able to use one plan for business and another plan for personal use.

Activating an eSIM is now also faster and simpler, as you no longer need to scan a QR code.

For more on how to manage your eSIM, check out our support page.

Yes. If your old phone is eligible for trade-in, you could earn credit which is applied to your selected Vodafone service when you stay connected over 12, 24 or 36 months.

Here’s how to trade-in your device.

Trade-in credit estimate

Head to our trade-in page and enter the device you’d like to trade-in to check eligibility and to get a trade-in credit estimate.

Device condition assessment

When you have your new device and after you’ve obtained a credit estimate, we’ll ask questions about the condition of your device you’d like to trade-in.

Trade ID information email

Once you’ve completed the device assessment, we’ll send you a Trade ID information email with your estimated trade-in credit.

Head to Australia Post or a Vodafone store

Within 14 days, take your trade-in device and Trade ID information email to a Vodafone store or mail your device to Asurion at an Australia Post office.

Eligible phones come with a saving on the recommended retail price. You’ll get the saving when you stay connected over 12, 24 or 36 months.

Yes. Once you’ve signed up to a plan, fill out our Customer Authorisation Form so that we can bring your current number across to us.

Regardless of whether you get your phone online or by giving us a call, we can send your new phone to an address that suits you or you could collect it from selected Vodafone stores.

You can find out more about your options on our delivery page.