5G Home Internet Plans

Accessories Payment Plan (Mesh Wi-Fi)
To apply for an Accessories Payment Plan you’ll need to be an approved new or existing Vodafone postpaid customer and must agree to a credit check. Accessories Payment Plan (APP) enables eligible Vodafone postpaid customers to buy accessories and pay for them in instalments over 12, 24 or 36 months (Period). Your accessory price is spread in equal instalments over the Period (APP Instalments). Your APP Instalments will appear on your monthly bill. Under the APP, you own the accessories; you must pay your APP Instalments at the same time and in the same way as you pay for your Vodafone service even if your APP accessories are lost, damaged or stolen. Your APP spend can range from $30 up to your credit approval limit. If during your APP commitment Period you cancel your APP or postpaid plan, the balance of your APP Instalments is payable. You can pay the remainder of your APP and terminate your APP at any time by contacting us. We will notify you of the amount you need to pay to satisfy the remainder of your APP total amount and will be displayed on you next bill. Once we receive your payment for this amount in cleared funds, your APP will be terminated and you will not be required to pay any further APP Instalments. You can have a max of 5 APP per postpaid plan. Each APP can have up to 10 accessories. Not available online.

5G Home Broadband $10 off for 6 months
Discount available to approved customers (‘Eligible Customers’) who sign up to any Vodafone 5G Home Internet Plan (‘Eligible Plan’) from 13 March 2024 until 24 September 2024. Offer available to new Vodafone 5G Home Internet customers only. Discount includes: $10/mth off monthly plan fees (monthly access fees) on Eligible Plan for 6 months. Discount will be applied as a recurring monthly credit for 6 months and is forfeited if you cancel or change your plan within the 6-month discount period. After the discount period, your monthly plan fees will be charged at the undiscounted monthly price for your Eligible Plan. This offer is available in conjunction with other in-market offers. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.

Vodafone 5G Home Internet Modem

It is a requirement of the 5G Home Internet Plan that you must use the Vodafone provided 5G compatible modem (‘Modem’). The Modem remains Vodafone property and a non-return fee may apply if your plan is cancelled within 36 months of connecting. If your plan is cancelled within 36 months of connecting, you must return the Modem in Good Working Condition to us. If you do not return the Modem in Good Working Order within 30 days of cancellation of your plan, then you will be charged a Modem non-return fee. See  “Early exit fees and cancelling your 5G Home Internet Plan” in your Plan Details for information on the Modem non-return fee if your Plan is cancelled before 36 months. You must have a valid Vodafone SIM inserted in your Modem. The Vodafone SIM must not be removed from the Modem or used in another device. The SIM is locked to the Modem and will not work with other devices. You cannot bring your own modem or purchase one outright from Vodafone and sign up to a 5G Home Internet Plan. Professional installation is not provided, so you must self-install the Modem to access the service by following the instructions provided. Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time (up to 32 enabled devices on 2.4GHz connection, up to 32 enabled devices on 5GHz connection). Consult your device manual to determine if your Wi-Fi enabled device can connect to Wi-Fi via 2.4GHz and/or 5GHz connections. You can connect up to 3 wired devices using the 3 Ethernet ports. 

5G Home Internet Plans
5G Home Broadband Plus and Premium Plans (collectively, “Plan”) available only (i) to approved customers, (ii) for personal use at an approved service address with 5G coverage (‘Approved Address’) and (iii) if you simultaneously use the Vodafone provided 5G compatible modem (‘Modem’). The Modem remains Vodafone property and a non-return fee may apply if you cancel within 36 months of connecting. The non-return fee is $0 when you stay connected for 36 months (‘Device Period’) or $17 multiplied by the number of months remaining in your Device Period if you cancel prior. The total maximum cost of not returning the Modem is $612. If your Plan is cancelled before the end of the Device Period, you will need to return the Modem to us in Good Working Order within 30 days. If you do not return your Modem within 30 days or it is not returned in Good Working Order you will be charged a Modem non-return fee. Good Working Order means the returned Modem is near new with only minor signs of wear and includes all original equipment. Plan is for use at your Approved Address only, and may no longer work if you move to another location. Modem will default to the 4G network (if available) if the 5G network is unavailable. Plan is not eligible for Bundle and Save. Customer support will be available only via 1300 650 410 – support will not be available in Retail Stores or online or through My Vodafone. We may send you several surveys asking for feedback on your Plan.

You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you notify that you wish to cancel. Minimum monthly spend is one month’s plan fees. Total minimum cost is one-month plan fees, provided you return the Modem in Good Working Order within 30 days of cancellation. No Early Exit Fees if you choose to cancel your Plan before the end of the Device Period, but you will need to return the Modem to us in Good Working Order within 30 days to avoid the Modem non-return fee. Max Modem non-return fee cost is $612.

The Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time.

The Plan uses the Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, this could mean the speeds you experience may be slower than the speeds experienced using our other 5G services.

All data for use in Australia within the Vodafone Network coverage area and only at your Approved Address. 5G Home Broadband Plus Plan includes unlimited data with a Typical Evening Speed of 50Mbps (download) and 15Mbps (upload), and maximum speeds of 50Mpbs (download) and 20Mbps (upload),  and is suitable for streaming 4K and HD video, downloading large files, social media and casual online gaming. 5G Home Broadband Premium Plan includes unlimited data with a Typical Evening Speed of 100Mbps (download) and 15Mbps (upload), and maximum speeds of 100Mbps (download) and 20Mbps (upload), and is suitable for 4K and HD video streaming, downloading large files, social media and casual online gaming. Typical Evening Speeds are subject to change and measured between 7-11pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times. Actual speeds you reach for both Plans will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555 from a Vodafone mobile or 1300 650 410 from any other phone.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone nbn^® Plan or 4G or 5G Home Wireless Broadband Plan or 5G Home Internet Plan or 5G Home Broadband Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan. Existing Postpaid Mobile Customer Price is only applicable after your Early Access Period has ended.

You may change to a higher or lower Plan by calling Customer Care. Your new service and Plan will commence immediately, and the charge for your new Plan will begin from your next monthly billing cycle. A change of Plan to both a higher or lower value Plan at end of your billing cycle, will begin from the start of your next monthly billing cycle.