Vodafone nbn™ is broadband internet made simple.

At Vodafone, we’re committed to helping you connect the way you want. That’s why we’ve decided to offer Vodafone nbn™, the next generation of broadband internet. All Vodafone nbn™ plans come with unlimited data – all you have to do is choose the right speed tier for you. And no matter which plan you choose, you’re able to change your plan if you need to. Vodafone nbn™ is only in selected areas, and you can check online to see if it’s available at your address. Fair Use Policy and T&C apply.

Vodafone nbn™

Check if Vodafone nbn™ is available at your address.

Why choose Vodafone nbn™

Instant Connect

Instant Connect™

With the Vodafone Wi-Fi Hub™, you can access our mobile network while you wait for Vodafone nbn™ to be installed. Max speeds apply. T&C apply.

Love us or leave us

Network Guarantee

With our Network Satisfaction Guarantee, you have 30 days to love or leave Vodafone nbn™. If you’re not satisfied, we’ll refund your plan fee. T&C apply.

4G Back Up

4G Back Up

If there is a fault on your line, you can connect to our mobile network with the Vodafone Wi-Fi Hub until your service is fixed. Max speeds apply. T&C apply.

Unlimited data

Unlimited Data

All Vodafone nbn™ plans come with unlimited data so you can stream, download and share everything that you love. Fair Use Policy and T&C apply.

 

Get ready for the future with Vodafone.

Additional information.

Where is Vodafone nbn™ available?
Vodafone nbn™ has recently launched in Sydney, Canberra, Melbourne, Perth, Brisbane, Geelong, Newcastle, Tasmania, Adelaide and Wollongong and will rollout to the rest of the country in 2018. You can check online to see if Vodafone nbn™ is available at your address.
Can I sign up to a Vodafone nbn™ plan in store?
The easiest way to sign up to a Vodafone nbn™ plan is online. Otherwise, you can sign up to a Vodafone nbn in selected stores. Check our list of selected stores before you head in store.
Do you offer a landline phone with Vodafone nbn™?
Because you don’t need a landline phone to use Vodafone nbn™, we don’t offer them with our plans. We do however offer mobile phone plans that come with unlimited standard national calls and TXT to use in Australia.
 
If you currently have a landline phone, it may be disconnected when Vodafone nbn™ is installed. Other services that rely on your landline may be affected, such as security services and medical alarms. Check out our support page for more information on how Vodafone nbn™ may impact your existing services.
What factors affect the speed of Vodafone nbn™?
Speeds for Vodafone nbn™ vary depending on many factors such as the plan you choose, the nbn™ technology used to deliver your service and the number of devices connected. You will experience speeds below the maximum available speed particularly during peak times (7pm to 11pm).
 
For more information on speed, head to our speed guide.

 

For more information on Vodafone nbn™, head to our support pages.

Terms and conditions

Vodafone Instant Connect
Vodafone Instant Connect is a complimentary service that provides an interim internet connection using either the Vodafone 3G or 4G network in Vodafone Coverage Areas only. It is only available using the Vodafone Wi-Fi Hub™ with a Vodafone SIM on our network. Instant Connect is available from when you receive your Wi-Fi Hub until your nbn™ service is fully activated or for a period of 30 consecutive days (whichever occurs first). Speeds are throttled at a theoretical maximum of 12Mbps for downloads and 1Mbps for uploads. Service performance varies depending on network coverage and your location with speeds likely less than the maximum. Our Fair Use Policy applies, see our Fair Use Policy for details.

Vodafone 4G Backup
Vodafone 4G Backup is a complimentary service that provides an interim internet connection using either the Vodafone 3G or 4G network in Vodafone Coverage Areas only for confirmed local nbn™ faults. It is only available using the Vodafone Wi-Fi Hub™ with a Vodafone SIM on our network. 4G Backup will be automatically activated if you lose connection to Vodafone nbn™. This excludes mass nbn™ outages. You will be able to use the Backup service until the fault is resolved or for a period of 30 consecutive days (whichever occurs first). Service performance varies depending on network coverage and your location with speeds likely less than the maximum. Our Fair Use Policy applies, see our Fair Use Policy for details.

Vodafone nbn™ Month-to-Month plans
Vodafone nbn™ is a data only service. Some technology types are not currently supported by Vodafone nbn™. May not be compatible with home phone line service and you may lose existing technology such as medical alarms or devices. Full terms at Vodafone.com.au/support/nbn.
The total cost of the Vodafone Wi-Fi Hub Modem (‘Modem’) is $180. The Modem is usually $5 per month (‘Undiscounted Price’) or $0 per month (‘Discounted Price’) if you stay connected for 36 months (‘Device Period’). This Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn™ activation at your premises.
Additional fees may apply for nbn™ installation or appointments. You cannot share the data between your Vodafone nbn™ plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn™ installation or appointments.

Installation
The process for installation of Vodafone nbn™ will vary depending on the nbn™ service type available at your premises. We will inform you of the process for installation at your premises when you sign-up. If you require installation by an nbn™ technician they will need access to your home and someone aged 18+ must be home. If you do not own the property, you must obtain consent from the owner in order to have Vodafone nbn™ installed. You are responsible for setting up your Vodafone Wi-Fi Hub and your Wi-Fi network.

Vodafone Wi-Fi Hub
Vodafone Wi-Fi Hub supports up to 32 compatible Wi-Fi enabled devices simultaneously. The Wi-Fi Hub will support nbn™ technology types provided by Vodafone nbn™.

Speed
Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. You will experience speeds below the maximum available speed during peak times (7pm-11pm). For FTTB/FTTN technology, actual speeds will vary and can be confirmed once connected. The performance and speed of your Vodafone nbn™ service depends on a number of factors such as: plan choice, location, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, content accessed, the nbn™ technology used to deliver your service, our network and internet traffic demand. For more information on speed please refer to our Speed Guide.

Unlimited Data
Services subject to number of devices connected, network coverage and your location.  Our Fair Use Policy applies, see our Fair Use Policy for details.

nbn
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.

Changing your plan
You are permitted to change once per bill cycle. Your new plan will begin immediately. You will be refunded for the plan fee for the remainder of the month on a pro-rata basis and you be will charged your new plan fee calculated on a pro-rata basis for the remainder of the month. 

4G Coverage
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. You get broadband speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker here.

30 Day Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn™ plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300551198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred that are not included in your plan, and return device in original packaging with proof of purchase to a Vodafone (not dealer) store within 10 days of your claim.  Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions are available on our network page.