Network update: Severe weather in NSW
Storms and bushfire activity are impacting parts of regional NSW, with widespread power outages causing disruptions to mobile and fixed services for some customers.
Our technical teams are working closely with power providers and local authorities to restore services. Backup power equipment and restoration crews are mobilised and ready to move into impacted areas when conditions allow.
Impacted areas include:
2083, 2250, 2267, 2330, 2335, 2372, 2430, 2456, 2560, 2570, 2765, 2786, 2790, 2795, 2800, 2820, 2821, 2823- 2827, 2830, 2831, 2850.
Mobile services (calls, SMS, data) and fixed services (including nbn) are impacted in these areas and emergency calls may also be impacted.
Thank you for your patience while we work to restore services as quickly and safely as possible.
Further updates will be provided when more information becomes available.
If you’re with felix, you can contact our team via the felix app.