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How can we help?

Network Status Checker
5G/4G Network


We’re working to improve our network, so from time to time you may experience connection issues.
Use our network status checker to see any planned upgrades, maintenance or outages in your area.
We’ll do our best to keep you in the loop.
 
nbn®


We’re working to improve our network, so from time to time you may experience connection issues.
Use our network status checker to see any planned upgrades, maintenance or outages in your area.
We’ll do our best to keep you in the loop.
 

Use the nbn® network status checker to see planned maintenance or outages in your area
Check nbn® outages

How can we help?

Troubleshooting support

If you’re having connection issues, try our Vodafone network troubleshooting guide or nbn® troubleshooting guide.

Chat to us

If you need support, live chat is available 24/7. Tap the chat icon in the bottom right corner of your screen to get started. Start Live chat

Report an outage

Experiencing connection issues? Report an outage by contacting our mobile or nbn® and home internet teams.
Network coverage checker Explore the coverage available in your local area
3G network closure Check your device can make emergency calls
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