Using your own compatible modem with Vodafone nbn^®

Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan. If you choose to bring your own modem, you will need to use your own compatible modem or router.

For the best performance, ensure your device supports Wi-Fi 5 (802.11ac) or later. Older Wi-Fi standards like Wi-Fi 4 (802.11n) or earlier may significantly limit your internet speed, especially on high-speed plans.

Devices that don’t support Wi-Fi 6 may not be able to achieve the speeds available on our high-speed nbn^® plans with maximum speeds higher than 100Mbps. This includes mobile customers who’ve received a Speed Upgrade from nbn^® Essential+ at FTTP/HFC addresses.

Check with your device manufacturer or the device specifications, especially its speed capabilities and limitations. You can do this by reviewing the manufacturer’s details or checking the specs of your Approved Device or Compatible Modem. This applies to any device you use to connect to the nbn^® network, including mobile phones, laptops, and routers.

Here’s what you’ll need to know to use your own compatible modem with Vodafone nbn^®.

How to set up your own compatible modem

1. Set up your modem
   • For FTTP: You’ll need to connect your compatible modem WAN port to the UNI-D1 or Port 1 port on the nbn^® connection box (NCB) using a RJ-45 (Ethernet) cable.
   • For FTTC: You’ll need to connect your compatible modem WAN port to the yellow Gateway port on the nbn^® connection box (NCB) using a RJ-45 (Ethernet) cable. You may need to connect the grey phone port on the NCB to your standard telephone wall socket using an RJ-11 (telephone) cable.
   • For HFC: You’ll need to connect your compatible modem WAN port to the UNI-D1 or 2.5G port on the nbn^® connection box (NCB) using a RJ-45 (Ethernet) cable. You may need to connect the white port on the NCB to the coaxial wall plate or splitter using a coaxial cable.
   • For FTTN and FTTB: You’ll need to connect your compatible modem DSL port to your standard telephone wall socket using an RJ-11 (telephone) cable.
2. Find the login details for your modem. These are generally printed on a sticker on the back or bottom of the device.
3. Connect a computer or mobile device to your compatible modem. Connecting via an ethernet cable and laptop is ideal, but this can also be done over Wi-Fi.
4. Access your modem configuration page by entering its default gateway in the address bar of your internet browser. Usually, this is 192.168.1.1, but it will also be printed on the sticker on the device or in the user guide
5. Log in by using the device’s username, if it has one, and password. This should be printed on the sticker.
6. Many modems include a setup wizard or a quick setup menu. If not, don’t worry, you can manually enter the following settings:
   
   

   Username	Your contact email address
   Password	Choose your own password
   Connection Type/Encapsulation	PPPoE

7. All other details can be left as the default settings.
8. It may take up to 20 minutes to get a connection. If you have no connection after 20 minutes, please reboot your modem or switch it off and on again.
9. If you’re still having issues setting up your compatible modem, please contact your original modem provider for modem specific support information.

Compatible BYO modems for use with our nbn^® plans  

There are a variety of compatible modems for use with our nbn^® plans, including the modems listed in the tables below. If your modem isn’t listed, it may still work —provided it meets the correct specifications for your connection type.