It’s best to use the Vodafone Wi-Fi Hub™ with Vodafone nbn™. However, you are also able to use your own Compatible Modem or router on selected plans. If you prefer to do this, we recommend getting a qualified network specialist to set up your equipment.
Here’s what you’ll need to know to use your own Compatible Modem or router with Vodafone nbn™.
To access your network settings, you’ll need to login to your Compatible Modem or router’s default gateway server. Please check your User Guide for details on how to access your network settings before you configure your Compatible Modem.
Here’s how your Compatible Modem general network settings should be configured.
Here’s what you’ll need to use your own Compatible Modem with Vodafone nbn™ and FTTP, FTTC or HFC technology.
Devices manufactured before 2013 may struggle to achieve the speeds available on the nbn™ 250, Ultra nbn™, nbn™ 250 BYO and Ultra nbn™ BYO plans. You should check with your device manufacturer or check the device specifications on your Approved Device or Compatible Modem (as applicable) to identify the speed capabilities and limitations of the device, including any device you use to when connecting to the NBN Service.
Here’s what you’ll need to use your own Compatible Modem with Vodafone nbn™ and FTTN or FTTB technology.
We recommend using the Vodafone Wi-Fi Hub™ with our Vodafone nbn™ Plans as it gives you access to Vodafone 4G Back-up. We can also remotely connect to the Vodafone Wi-Fi Hub™, which is useful if we need to troubleshoot your nbn™ service. We’re unable to do this if you use your own modem or Compatible Modem.
If your modem or Compatible Modem interferes with the nbn™ service or network, we may have to suspend or disconnect your Vodafone nbn™ service.