Using your own Compatible Modem with Vodafone nbn™
It’s best to use the Vodafone Wi-Fi Hub™ with Vodafone nbn™. However, you are also able to use your own Compatible Modem or router on selected plans. If you prefer to do this, we recommend getting a qualified network specialist to set up your equipment.
Here’s what you’ll need to know to use your own Compatible Modem or router with Vodafone nbn™.
Network settings for your Compatible Modem.
To access your network settings, you’ll need to login to your Compatible Modem or router’s default gateway server. Please check your User Guide for details on how to access your network settings before you configure your Compatible Modem.
Here’s how your Compatible Modem general network settings should be configured.
- Set the Network Connection Type to IPoE. For some modems or routers, this is referred to as either DHCP or Dynamic IP.
- If you are connecting to FTTN or FTTB, set the DSL Modulation type in your modem settings to VDSL2 or Auto-sync Up.
- Set the L2 Maximum Transfer Unit (MTU) size to 1500 Bytes. Don’t set it any higher as this can affect the performance of your nbn™ service.
- Set the Upstream Maximum Bit Rate (MBR) to the uplink speed profile of the nbn™ service that you’re subscribed to. For example, set the uplink MBR to 5 Mbps for an nbn™ 25/5 speed profile.
Specification requirements of your own Compatible Modem for using with Vodafone nbn™.
Here’s what you’ll need to use your own Compatible Modem with Vodafone nbn™ and FTTP, FTTC or HFC technology.
- Your Compatible Modem must support Gigabit Ethernet WAN (1000 Mbps) and Fast Ethernet LAN (100 Mbps).
- You’ll need to connect the Compatible Modem or router’s Ethernet WAN port to NBN’s NTD or NCD UNI-D port using a RJ-45 cable.
Devices manufactured before 2013 may struggle to achieve the speeds available on the nbn™ 250, Ultra nbn™, nbn™ 250 BYO and Ultra nbn™ BYO plans. You should check with your device manufacturer or check the device specifications on your Approved Device or Compatible Modem (as applicable) to identify the speed capabilities and limitations of the device, including any device you use to when connecting to the NBN Service.
Here’s what you’ll need to use your own Compatible Modem with Vodafone nbn™ and FTTN or FTTB technology.
- Your Compatible Modem must be NBN-ready, VDSL2 certified and compatible with VDSL2 Vectoring Profile 17a.
- You’ll need to connect the Compatible Modem DSL port to your standard telephone wall socket using an RJ-11 cable.
Additional information
We recommend using the Vodafone Wi-Fi Hub™ with our Vodafone nbn™ Plans as it gives you access to Vodafone 4G Back-up. We can also remotely connect to the Vodafone Wi-Fi Hub™, which is useful if we need to troubleshoot your nbn™ service. We’re unable to do this if you use your own modem or Compatible Modem.
If your modem or Compatible Modem interferes with the nbn™ service or network, we may have to suspend or disconnect your Vodafone nbn™ service.