Recharging your Prepaid Mobile Broadband service
This support article will show you how to recharge your Mobile Broadband service.
How to recharge your Prepaid Mobile Broadband service.
The best way to recharge your Prepaid Mobile Broadband service is through My Vodafone or Express Recharge. You can access these pages without using your data.
You can also recharge:
- By using the chat bubble on this page to message us.
- By sending an SMS to 1511 with a relevant code and using your saved credit/debit card or your My Credit balance.
- By calling 1300 650 410.
Our mobile broadband recharges and inclusions
Recharging over the phone.
When you recharge by calling 1300 650 410 you’ll need to enter your Mobile Broadband number and your 4 digit enquiry PIN. Check our support page for help finding your Prepaid Mobile Broadband number.
Can I opt-in to automatic recharge?
Yes. You can opt-in to Automatic Recharge by saving your credit/debit card. On your prepaid plan's expiry date, you’ll be Auto Recharged on the same plan as your most recent recharge. For more information, check out our automatic recharge support page.
How to pay for your recharge.
There are several payments methods you can use for your recharge.
You can recharge any of our prepaid recharge options with:
- VISA
- MasterCard
- American Express
By saving your credit card, you’ll be opted-in to Automatic Recharge. Paying with an unsaved credit card incurs a $1 card verification fee, which is then reversed within 7 days.
To help protect against credit card fraud, spend limits apply to credit card recharges made online and over the phone.
You can get a voucher from over 20,000 outlets across Australia, including:
- Vodafone stores
- Supermarkets
- Service stations
- Newsagents
- Convenience stores
You can redeem a voucher online with Express Recharge and My Vodafone, by SMS or over the phone using the 12 digit PIN.
To ensure you get the correct voucher for your recharge option, check out our vouchers page.
You can use your PayPal account to recharge online via Express Recharge or My Vodafone.
You’ll need to be signed up for PayPal and have sufficient funds in your PayPal account to pay for your recharge.
Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.
Additional information
If you don’t recharge for 120 days since the last time you recharged, your service will be disconnected.
Prepaid Bonus Data Offer
Personal use only. Bonus data available to new and existing Prepaid Mobile Broadband customers who purchase and activate a Prepaid $150 or Prepaid $250 Mobile Broadband Starter Pack, or recharge on $150 or $250 Prepaid Mobile Broadband (‘Eligible Customers’).
25GB with $150 Prepaid Mobile Broadband (75GB included, total 100GB), 50GB with $250 Prepaid Mobile Broadband (200GB included, total 250GB). Bonus data applied within 72 hours following successful recharge or activation of Starter Pack. Limit 2 per Eligible Customer.
Must activate Vodafone SIM within 365 days of purchase. When you activate your Vodafone SIM, you accept the Vodafone Standard Form of Agreement. All offers subject to change. Prescribed ID and user details must be provided. Recharge costs additional. Not transferrable or redeemable for cash. Data for use in Australia.
Mobile Broadband Prepaid Recharges
Credit expires after 7 days for $10 Recharge, 30 days for $30, $40 and $50 Recharges or 365 days for $150 and $250 Recharges. Unused included data will rollover once into your next recharge period (up to 50GB) and will be available for use until the expiry of your current recharge. Any unused rolled over data will be forfeited. Any unused Bonus Data does not rollover. For use in Australia only. Usage is calculated in per kB increments. Included data only for use in Australia on Vodafone’s network. Pricing subject to change.
Prepaid Mobile Broadband Automatic Recharge
1GB Extra Data only for every automatic $10 recharge completed successfully via Auto Recharge. Unused Extra Data will not rollover. Offer subject to change.
$5 discount for every automatic recharge of $30 or more completed successfully via Auto Recharge. Offer subject to change.
Broadband service
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. You get broadband speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.
Automatic Recharge
You can save your credit or debit card to opt-in for Automatic Recharge. By saving your card, you authorise Vodafone to use these details to perform an Automatic Recharge on your prepaid plan's expiry date. The plan you will be Auto Recharged on will be the same plan as your most recent recharge, and you can opt-out at any time.