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MyMix Prepaid Recharge
This support article will give you key information on moving to a MyMix recharge. MyMix Prepaid is great if you want to decide what inclusions you want each month.
How to recharge on MyMix.
The best way to recharge on MyMix is through Express Recharge or My Vodafone. You can access these pages without using your data.
You can also recharge:
- By sending an SMS to 1511 with a relevant code and using your registered credit/debit card or your My Credit balance.
- By calling 1511 from your Vodafone phone, following the prompts and using your registered credit/debit card.
Additional information.
What countries can I call with my international minutes?
If you have standard international minutes in your MyMix recharge, you can use them to call these selected countries:
| Austria | India | Portugal |
| Bangladesh | Indonesia | Puerto Rico |
| Bermuda | Ireland | Russia |
| Brazil | Israel | Singapore |
| Brunei Darussalam | Italy | South Africa |
| Cambodia | Japan | South Korea |
| Canada | Kuwait | Spain |
| Chile | Laos | Spain Canary Islands |
| China | Malaysia | Sweden |
| Colombia | Netherlands | Taiwan |
| Costa Rica | New Zealand | Thailand |
| Dominican Republic | Nigeria | Turkey |
| Finland | Northern Marianas Islands | UK |
| France | Norway | USA |
| Germany | Pakistan | Vatican City |
| Greece | Paraguay | Venezuela |
| Guam | Peru | Vietnam |
| Hong Kong | Philippines | |
| Iceland | Poland |
If you use all of your international minutes, don’t have international minutes or are calling a country that isn’t included, you’ll need to have a My Credit balance. Check out our rates page for more information.
Can I recharge using a voucher?
Many MyMix combinations cannot be recharged with a voucher. Only a $20, $30, $40, $50 or $60 voucher can be used with a MyMix recharge.
The value of the voucher must be the same as your MyMix combination. For example, a $30 voucher will only work with a $30 MyMix combination.
MyMix recharges can also be purchased using My Credit, which you can top up using a voucher.
Will my inclusions roll over when I recharge on MyMix?
No. When you recharge on MyMix, your existing inclusions won’t roll over.
Can I access international roaming on MyMix?
If you want to use your prepaid phone service outside of Australia, you can use your My Credit balance with our Pay As You Go Roaming rates or get a Prepaid Roaming Add-on.
For information, check out our prepaid international roaming rates page.