This support article will give you key information about using your plan while you’re overseas.
If you’re roaming in the USA on the AT&T network, you may not be able to make calls due to the closure of their 3G network. Please manually change the network provider in your device settings. Check out our device guides on how to change the provider. Sending text messages and accessing data aren’t affected, so data-based calling is still available.
The best way to activate and manage international roaming is through My Vodafone.
With $5 Roaming, you can use your plan in over 100 countries for $5 extra per day. T&C apply.
If you're on a Vodafone Infinite or Plus Plan, you can only use Max Speed data with $5 Roaming, along with your call and text inclusions. If you use all of your Max Speed data on a Vodafone Infinite or Plus Plan, we’ll add 1GB data for $5. If you're on an Ultra+ Plan, you can use unlimited mobile data on your phone. If you use more than 30GB hotspot data, you'll be charged $5 for each extra 1GB.
The countries where you can use $5 Roaming may vary, so check our current countries before you travel. You can use $5 Roaming for up to 90 days per calendar year. If you've used your 90 day/year allowance for $5 Roaming, you'll then be charged at our Pay As You Go Roaming rates.
If you signed up to a phone plan after 23 April 2014, $5 Roaming will be activated by default. Otherwise, you’ll need to opt in. To check that it’s activated, go to My Vodafone.
Our Modem Plans are not eligible for $5 Roaming.
If your plan isn’t eligible for $5 Roaming or if you’re visiting a country where $5 Roaming isn’t available, you can access our Pay As You Go Roaming rates.
Here are the countries where you can use $5 Roaming. These countries may vary, so be sure to check our current countries before you travel. Pay As You Go rates apply for any roaming usage outside of these countries.
|Aland Islands||Costa Rica||Hungary||Malaysia||Philippines||Sweden|
|Argentina||Czech Republic||Indonesia (includes Bali)||Moldova||Romania||Tanzania|
|Bangladesh||East Timor||Italy||Montenegro||San Marino||Turkey|
|Belarus||Estonia||Japan||Mozambique||Saudi Arabia||UK (England)|
|Belgium||Fiji||Jersey, Guernsey and Isle of Man||Myanmar||Scotland||Ukraine|
|Bulgaria||Georgia||Kyrgyzstan||New Zealand||Slovak Republic||Vanuatu|
|Cambodia||Germany||Latvia||Northern Ireland||Slovenia||Vatican City|
|Chile||Gibraltar||Lithuania||Papua New Guinea||South Africa||Virgin Islands, U.S.|
|Democratic Republic of Congo||Hong Kong||Macedonia||Peru||Sri Lanka|
We’ll only charge you the $5 fee on days that you make or receive a call, send an SMS or MMS or use data in an included country. Receiving messages is free and won’t trigger the $5 fee. Once you’ve paid the $5 fee, you’ll be able to use your plan for the day.
Days are calculated in 24 hour blocks from when you first use your phone overseas.
If your plan includes unlimited standard national minutes, you can use these to call standard numbers within the country you are in. You can also use these to call standard Australian numbers.
For other eligible plans, calls to standard Australian numbers and standard numbers within the country you’re in come out of your plan’s included value at the same rate as if you were calling a standard number within Australia.
Standard calls to destinations outside the country where you’re roaming and Australia are charged as an international call. You can use the international call inclusions in your plan or International Talk Add-on as if you were making the call from Australia.
Yes. Your pool of data will continue to be shared while using $5 Roaming. The only data that won’t be shared is any automatic additional data you receive while using $5 Roaming on a Vodafone Infinite or Plus Plan.
The $5 charge is for each plan that uses $5 Roaming. For example, if you have three plans on your shared account and two of them use $5 Roaming on the same day, $10 will be charged to your account.
If you signed up to a Red or SIM Only Modem plan after 2 July 2020, you won’t be able to access $5 Roaming.
If you signed up to a Mobile Broadband plan after 12 April 2017, $5 Roaming will be available and already switched on for you.
If you signed up to an eligible Mobile Broadband plan between 31 August 2016 and 12 April 2017, you’ll need to activate $5 Roaming through My Vodafone.
If you signed up to a Tablet Plan or Data Plan, $5 Roaming is available and already switched on for you.
If you signed up to a Business Flex Mobile Broadband plan after 17 May 2017, you don’t have to activate $5 Roaming – it’s already switched on for you. If you signed up to a selected Business Flex Mobile Broadband plan before 17 May 2017, you can activate $5 Roaming by speaking to your Personal Account Manager, or by calling 1555.
$5 Business Flex Mobile Broadband Month to Month SIM Only and 24 month plans are not eligible for $5 Roaming.
Yes. If you signed up to a Business Advance plan or a Business Advance BYO plan, you can access $5 Roaming.
If you have 1 plan on your eSIM, then you’ll be charged $5 extra a day when you use your plan in a $5 Roaming eligible country.
If you have 1 plan active on an eSIM and another plan loaded on either a physical SIM or an eSIM, then you’ll be charged $5 extra a day if you use only 1 plan in a $5 Roaming eligible country and $10 extra a day if you use both plans in a $5 Roaming eligible country.
Your phone should automatically connect to our roaming partners’ network wherever they’re available.
If you have trouble connecting, try our international roaming troubleshooting guide.
Depending on whether you’re calling locally, calling another country or back to Australia, you may need to use the full international format when dialling. Check out our making calls while roaming support page for more information.
Callers in Australia can dial your number as they normally would if you’re in Australia.
Callers outside Australia will need to enter your number in full international format.
Yes, with $5 Roaming you can use your plan’s included data in over 100 countries for $5 extra per day. If you use all of your plan’s included data, we’ll add 1GB data for $5 the same as if you were in Australia.
If you're on a Vodafone Infinite or Plus Plan, you can only use Max Speed data with $5 Roaming, along with your call and text inclusions. If you use all of your Max Speed data, we’ll add 1GB data for $5. This additional data can only be used with $5 Roaming, is not shareable and expires at the end of your billing month.
If you are on a Business Flex Plan, Additional Data will be charged per KB at $5/GB ($0.005/MB) if you use all your included data.
If you don’t have $5 Roaming, or are travelling to a country not covered by $5 Roaming, our Pay As You Go Roaming rates of $1 per MB will apply. In these cases, we recommend you use WiFi where available.
The best way to keep track of your usage is through My Vodafone.
Most recent phones are compatible with a range of different overseas networks. If you’re using an older phone or want more information, check out our international roaming troubleshooting guide.
No. When you arrive back in Australia, you’ll automatically access the Vodafone network and will no longer be charged for roaming.
You can leave your roaming activated in preparation for your next trip. If you prefer, you can deactivate roaming through My Vodafone.