International roaming when you’re on a plan.

This support article will give you key information about using your plan while you’re overseas.

How to activate international roaming.

The best way to activate and manage international roaming is through My Vodafone.

International roaming options.

Additional information about $5 Roaming.

Where can I use $5 Roaming?

Here are the countries where you can use $5 Roaming. These countries may vary, so check our current countries before you travel. Pay As You Go rates apply for any roaming usage outside of these countries.

Albania
Denmark
India
Malta
Romania
Switzerland
Argentina
England
Indonesia
Monaco
Samoa
Taiwan
Austria
Estonia
Ireland
Montenegro
Scotland
Thailand
Belgium
Fiji
Israel
Nauru
Serbia
Tonga
Brazil
Finland
Italy
Netherlands
Singapore
Turkey
Bulgaria
France
Japan
New Zealand
Slovak Republic
USA
Canada
Gibraltar
Jersey, Guernsey and Isle of Man
Northern Ireland
Slovenia
Vanuatu
Chile
Germany
Latvia
Norway
Solomon Islands
Vietnam
China
Greece
Lithuania
Papua New Guinea
South Africa
Wales
Croatia
Hong Kong
Luxembourg
Philippines
Spain
 
Cyprus
Hungary
Malaysia
Poland
Sri Lanka
 
Czech Republic Iceland Macau Portugal Sweden  
How is $5 Roaming charged?

We’ll only charge you the $5 fee on days that you make or receive a call, send an SMS or PXT or use data in an included country. Receiving messages is free and won’t trigger the $5 fee. Once you’ve paid the $5 fee, you’ll be able to use your plan for the day.

Days are calculated in 24 hour blocks from when you first use your phone overseas.

How are calls charged on $5 Roaming?

If your plan includes unlimited standard national minutes, you can use these to call standard numbers within the country you are in. You can also use these to call standard Australian numbers.

For other eligible plans, calls to standard Australian numbers and standard numbers within the country you’re in come out of your plan’s included value at the same rate as if you were calling a standard number within Australia.

Standard calls to destinations outside the country where you’re roaming and Australia are charged as an international call. You can use the international call inclusions in your plan or International Talk Add-on as if you were making the call from Australia.

Can I use $5 Roaming while sharing data with other plans?

Yes. Your pool of data will continue to be shared while using $5 Roaming. The only data that won’t be shared is any automatic additional data you receive while using $5 Roaming on a Plus Plan.

The $5 charge is for each plan that uses $5 Roaming. For example, if you have three plans on your shared account and two of them use $5 Roaming on the same day, $10 will be charged to your account.

Is $5 Roaming available on Mobile Broadband or Tablet plans?

Yes. If you signed up to a Mobile Broadband plan after 12 April 2017, $5 Roaming will be available and already switched on for you. If you signed up to an eligible Mobile Broadband plan between 31 August 2016 and 12 April 2017, you’ll need to activate $5 Roaming through My Vodafone.

If you signed up to a Tablet plan, $5 Roaming is available and already switched on for you.

Is $5 Roaming available on Business Advance plans?

Yes. If you signed up to a Business Advance plan or a Business Advance BYO plan, you can access $5 Roaming.

Additional information about international roaming on a plan.

What do I need to do when I arrive?

Your phone should automatically connect to our roaming partners’ network wherever they’re available.

If you have trouble connecting, try our international roaming troubleshooting guide.

How do I make calls and send messages while roaming?

Depending on whether you’re calling locally, calling another country or back to Australia, you may need to use the full international format when dialling. Check out our making calls while roaming support page for more information.

How do I receive calls and messages while roaming?

Callers in Australia can dial your number as they normally would if you’re in Australia.

Callers outside Australia will need to enter your number in full international format.

Can I use data overseas?

Yes, with $5 Roaming you can use your plan’s included data in over 60 countries for $5 extra per day. If you use all of your plan’s included data, we’ll add 1GB data for $10 the same as if you were in Australia.

If you're on a Plus Plan, you can only use Your Max Speed data with $5 Roaming, along with your call and text inclusions. If you use all of Your Max Speed data, we’ll add 1GB data for $10. This additional data can only be used with $5 Roaming, is not shareable and expires at the end of your billing month.

If you don’t have $5 Roaming, or are travelling to a country not covered by $5 Roaming, our Pay As You Go Roaming rates of $1 per MB will apply. In these cases, we recommend you use WiFi where available.

Can I use voicemail with roaming?

Yes. For more details, check out our support page on voicemail costs.

If you can't remember it, make sure to change your voicemail security code before you leave. You may need it while roaming.

How do I keep track of my usage?

The best way to keep track of your usage is through My Vodafone.

You can also make a free call to 1512 or +61 426 320 000.

How do I get in touch while overseas?

You can get in touch while you’re away by calling +61 426 320 000.

If you’re having trouble using your service while you’re overseas, try our international roaming troubleshooting guide.

Will my phone work overseas?

Most recent phones are compatible with a range of different overseas networks. If you’re using an older phone or want more information, check out our international roaming troubleshooting guide.

Do I need to do anything when I return to Australia?

No. When you arrive back in Australia, you’ll automatically access the Vodafone network and will no longer be charged for roaming.

You can leave your roaming activated in preparation for your next trip. If you prefer, you can deactivate roaming through My Vodafone.