Skip to content
Vodafone Australia Vodafone Australia
How can we help?

Prepaid Plus

Prepaid Plus is great if you want set inclusions each month.

How to recharge on Prepaid Plus

The best way to recharge on Prepaid Plus is through My Vodafone or Express Recharge. You can access these pages without using your data.

You can also recharge:

  • By sending a text message to 1511 with a relevant code and using your saved credit/debit card or your My Credit balance.
  • By calling 1511 from your Vodafone phone, following the prompts and using your saved credit/debit card.

Our Prepaid Plus recharges and inclusions

My Data and infinite data explained

Once you've used your My Data, Data Bank and all other data, you can then keep using infinite data at speeds of up to 1.5Mbps until your recharge expires.

My Data is the included data in your recharge and is the fastest speed the Vodafone network can deliver to your phone at the time and place you’re using data.

With 1.5Mbps you can stream music and standard definition video, make a video call, browse the internet and catch up on social media but isn’t suitable for HD video. For more information of what you can and can’t do at 1.5Mbps, check out our speed guide.

Tethering permitted to personal devices only, but must not be used in a modem or as a substitute for a home internet service. Heavy data users may experience slower speeds than other users during busy periods. For personal use in Australia only.

Data Bank

How to save data to your Data Bank

With Data Bank you can bank up to 200GB unused My Data each time you recharge on a $10 to $250 Prepaid Plus or $10 to $60 Combo Plus Plan before your recharge expires. Once you’ve reached the 200GB Data Bank limit, unused My Data won’t be added to your Data Bank.

If your eligible recharge expires, your unused My Data won’t be added to your Data Bank, but any banked data in your Data Bank will remain and will be available when you recharge on an eligible plan.

If you recharge on an ineligible plan, you’ll lose any data in your Data Bank.

How to use data from your Data Bank

Your eligible plan will automatically start using data from your Data Bank once you’ve used all other data in your recharge. You must have an active recharge to use your Data Bank. All data is for use in Oz.

What is My Data?

My Data refers to the included data and any Automatic Recharge Extra Data of your recharge. Any other data you may have on your recharge (including data from data add-ons or other bonus data offers) won’t be saved to your Data Bank.

For more information on Data Banking, check out our Prepaid Plus support page or Combo Plus support page.

Zone 1 countries

Here are our Zone 1 countries. These countries are subject to change

Bangladesh

Israel

Singapore

Brazil

Italy

South Korea

Canada

Japan

Spain

Chile

Kuwait

Spain Canary Islands

China

Malaysia

Sweden

Colombia

Mexico

Switzerland

Germany

Mongolia

Taiwan

Guam

Netherlands

Thailand

Hong Kong

New Zealand

United Kingdom

Iceland

Norway

United States of America

India

Peru

Vatican (Holy See)

Indonesia

Puerto Rico

 

Ireland

Romania

 

Zone 2 countries

Here are our Zone 2 countries. These countries are subject to change.

Andorra

Gibraltar

Philippines

Argentina

Greece

Poland

Austria

Guadeloupe

Portugal

Bahrain

Guatemala

Reunion

Belgium

Hungary

Russia

Bermuda

Kazakhstan

San Marino

Bolivia

Laos

Saudi Arabia

Brunei

Lebanon

Slovakia

Cambodia

Luxembourg

South Africa

Cayman Islands

Macau

Sri Lanka

Costa Rica

Malta

Swaziland

Cyprus

Mozambique

Turkey

Czech Republic

Namibia

Turkmenistan

Denmark

Nepal

United Arab Emirates

Dominican Republic

Northern Mariana Islands

Uruguay

Egypt

Pakistan

Venezuela

Faroe Islands

Panama

Vietnam

France

Paraguay

 

Additional information

How do I save data to my Data Bank?

With Data Bank you can bank up to 200GB unused My Data each time you recharge on a Prepaid Plus Plan before your recharge expires. Once you’ve reached the 200GB Data Bank limit, unused My Data won’t be added to your Data Bank.

If your Prepaid Plus recharge expires, your unused My Data won’t be added to your Data Bank, but any banked data in your Data Bank will remain and will be available when you recharge on an eligible plan.

If you recharge on an ineligible plan, you’ll lose any data in your Data Bank. If you’re currently on an eligible Combo Plus Plan and recharge on a Prepaid Plus Plan, any banked data in your Data Bank will remain.

How do I use data from my Data Bank?

Your Prepaid Plus Plan will automatically start using data from your Data Bank once you’ve used all other data in your recharge. You must have an active recharge to use your Data Bank. All data is for use in Oz.

What is My Data?

My Data refers to the included data and any Automatic Recharge Extra Data of your recharge. Any other data you may have on your recharge (including data from data add-ons or other bonus data offers) won’t be saved to your Data Bank.

What countries can I call on Prepaid Plus?

Here are the included standard international minutes for Prepaid Plus. If you want to call a destination that’s not one of our selected countries or if you exhaust your included minutes, you’ll need My Credit and you’ll be charged at our prepaid international call rates.

Calls from Australia to International Talk Zone 1 countries.

Our $30, $40, $50 and $60 Prepaid Plus recharges come with standard international minutes from Australia to Zone 1 countries. These countries are Bangladesh, Brazil, Canada, Chile, China, Colombia, Germany, Guam, Hong Kong, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Norway, Peru, Puerto Rico, Romania, Singapore, South Korea, Spain, Spain Canary Islands, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, the United States of America and the Vatican (Holy See).

You get 500 minutes on our $30 Prepaid Plus, 1000 minutes on our $40 Prepaid Plus, 1500 minutes on our $50 Prepaid Plus and 2000 minutes on our $60 Prepaid Plus.

Calls from Australia to International Talk Zone 2 countries.

Our $40, $50 and $60 Prepaid Plus recharges also come with standard international minutes from Australia to Zone 2 countries. You get 100 minutes on our $40 Prepaid Plus, 200 minutes on our $50 Prepaid Plus and 250 minutes on our $60 Prepaid Plus.

These countries may change from time to time, so it’s important to check that your chosen country is included before making a call.

Andorra

Greece

Portugal

Austria

Guadeloupe

Reunion

Bahrain

Hungary

Russia

Belgium

Kazakhstan

San Marino

Bermuda

Laos

Saudi Arabia

Bolivia

Mexico

Slovakia

Brunei

Lebanon

South Africa

Cambodia

Luxembourg

Sweden

Cayman Islands

Macau

Sri Lanka

Costa Rica

Malta

Swaziland

Cyprus

Mozambique

Thailand

Czech Republic

Namibia

Turkey

Denmark

Nepal

Turkmenistan

Dominican Republic

Northern Mariana Islands

United Arab Emirates

Egypt

Pakistan

Uruguay

Faroe islands

Panama

Venezuela

France

Paraguay

Vietnam

Gibraltar

Philippines

-

How are SMS/MMS messages charged?

You have unlimited standard national SMS and MMS.

With Prepaid Plus, you have 50 standard international SMS.

Can I access international roaming on Prepaid Plus?

If you want to use your prepaid phone overseas, you can get a Prepaid Roaming Add-on through My Vodafone or access our Pay and Go Roaming rates with My Credit.

Automatic Recharge

You can save your credit or debit card to opt-in for Automatic Recharge. By saving your card, you authorise Vodafone to use these details to perform an Automatic Recharge on your prepaid plan's expiry date. The plan you will be Auto Recharged on will be the same plan as your most recent recharge, and you can opt-out at any time.

Rates and charges

Prepaid Plus rates and charges to use through My Credit

Standard international calls

If your plan doesn’t include standard international calls or if you’ve used all your standard international calls, check out our support page for international call rates

 

Standard international video calls

Check out our support page for international call rates

 

International roaming

Check out our support page for international roaming rates

 

Premium SMS/MMS

Rates dependent on service

 

123 (including 0414100123 & 0414123123) Ask Anything

$1.30/minute and $3.10 connection fee

1223 & 1225 Directory assistance

$0.95/minute and $1.50 connection fee

 

Standard international MMS

$0.50 per message

 

Standard international video MMS

$0.75 per message

 

Voicemail

Unlimited

Terms and conditions

Prepaid Plus
Not for commercial or resale purposes. For $10 Prepaid Plus, all inclusions expire after 7 days or upon next recharge, whichever occurs first. For $20 Prepaid Plus, all inclusions expire after 14 days or upon next recharge, whichever occurs first. For $30, $40, $50 and $60 Prepaid Plus, all inclusions expire after 28 days or upon next recharge, whichever occurs first. For $150 Prepaid Plus, all inclusions expire after 185 days or upon next recharge, whichever occurs first. For $250 Prepaid Plus, all inclusions expire after 365 days or upon next recharge, whichever occurs first. All offer end dates, and recharge times are in Australian Eastern Standard or Daylight time (AEST/AEDT).

Prepaid Infinite Data
All data for use in Australia within the Vodafone Network coverage area. Your included data (My Data) and any data saved in your Data Bank data will be used first and this is data at the fastest speed the Vodafone network can deliver to you, depending on your device and the time and place you are using data; thereafter, data is available at speeds of up to 1.5Mbps until your recharge expires. Tethering is permitted to personal devices only, but must not be used in a modem or as a substitute for a home internet service. Heavy data users may experience slower speeds than other users during busy periods.

At 1.5Mbps, you can check your socials, browse the web and stream music but is not suitable for HD video. For more information see our Speed Guide.

Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage and if you are roaming. Fair Use Policy applies.

Included International Minutes to Selected Countries
Excludes premium services, special and overseas free phone numbers and video calls. Calls charged in per minute increments Standard Voice Calls to selected list of countries. Countries may change from time to time, see international calls page for a list of current countries. Fair Use Policy applies. My Credit, if you have any, will be used for minutes of standard voice calls to selected countries once included allocation is exhausted and for calls to any countries not included in the selected countries list or otherwise included in your recharge.

Standard International SMS
One SMS is 160 characters long.

Included Data Prepaid
Data for use in Australia only. Once data inclusion is used, you will need to purchase a data pack or recharge to continue using data.

Data Bank
Eligible Plans are Prepaid Plus plans. You can save up to a maximum 200GB of unused My Data balance, when you recharge on an Eligible Plan before expiry. You will forfeit any unused My Data balance if you do not recharge before expiry. My Data is the included data of your recharge. Any other data balances you may have on your plan (including infinite data) will not be saved to your Data Bank balance upon recharge unless explicitly mentioned. You will forfeit any unused My Data balance that will exceed the 200GB limit of Data Bank when saving any unused My Data. You will lose your Data Bank balance if you recharge on an ineligible plan, or your service is disconnected or deactivated for any reason. If you move to any plan or offer with a smaller Data Bank limit, you will lose data in your Data Bank that is over that limit.

What else can we help with?

© 2020 TPG Telecom Limited ABN 76 096 304 620