Connect instantly
You can set up 4G and 5G Home Internet yourself. Switch on the modem, and you’ll be able to start using the internet straight away. Or if you sign up to nbn^® with the TP-Link VX420-G2H, you can connect to our mobile network from day one with 4G Back-up.

Savings if you have a phone plan with us
You can save up to $10 per month on Vodafone Home Internet when you already have phone plan with us. T&C apply.

Customer Satisfaction Guarantee (5G Home Internet)
If you don’t love our 5G Home Internet Plan, you can cancel at any time. Just return the modem within 30 days of cancellation and you won’t have to pay out the remaining modem cost.

Network Satisfaction Guarantee (nbn^® and 4G Home Internet)
Take 30 days to decide if you love the network on our nbn^® and 4G Home Internet Plan with our Network Satisfaction Guarantee

No lock-in contracts
All Vodafone Home Internet Plans are month to month, so you can cancel at any time. If you receive a new modem with your service, you may need to pay out the modem if you cancel early. If you receive a refurbished modem with your order, there is no modem non-return fee, however you’ll need to return the modem to us within 30 days of cancellation/withdrawal.

Typical Evening Speed is the typical speed you may experience between 7pm and 11pm and is subject to change. It is not a guaranteed minimum speed and you may experience lower speeds during this period and at other times. Speed will vary based on a number of factors such as location and quality of hardware, congestion during the busy period, coverage interference, technology type, plan choice and internet traffic demand.

For large or multi-storey houses, we recommend two or more Mesh Wi-Fi units, which are wireless router nodes that create a blanket of coverage across your home. Simply add them to your monthly home internet bill through our Accessories Payment Plan. T&C apply.

$10/mth off 5G Home Internet offer
Discount available to approved customers (‘Eligible Customers’) who sign up to any Vodafone 5G Home Internet Plan (‘Eligible Plan’) from 3 December 2024 until withdrawn. Offer available to new Vodafone 5G Home Internet customers only. Discount includes: $10/mth off monthly plan fees (monthly access fees) on Eligible Plan for 6 months. Discount will be applied as a recurring monthly credit for 6 months and is forfeited if you cancel or change your plan within the 6-month discount period. After the discount period, your monthly plan fees will be charged at the undiscounted monthly price for your Eligible Plan. This offer is available in conjunction with other in-market offers. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.

$10/mth off 4G Home Internet offer
Discount available to approved customers (‘Eligible Customers’) who sign up to Vodafone 4G Home Internet Plan (‘Eligible Plan’) from 3 December 2024 until withdrawn. Offer available to new Vodafone 4G Home Internet customers only. Discount includes: $10/mth off monthly plan fees (monthly access fees) on Eligible Plan for 6 months. Discount will be applied as a recurring monthly credit for 6 months and is forfeited if you cancel or change your plan within the 6-month discount period. After the discount period, your monthly plan fees will be charged at the undiscounted monthly price. This offer is available in conjunction with other inmarket offers. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.

Vodafone nbn^® plans

For personal use by approved customers only. Subject to service qualification check. Vodafone nbn^® is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn^® service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn^® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn^® installation or appointments.

Minimum monthly spend is $80, $85, $100, $125 or $135 (or $65, $70, $85, $110 or $120 respectively, if you are an existing postpaid mobile phone plan customer). The total maximum cost of the Vodafone Wi-Fi Hub 2.0 modem or the Vodafone Wi-Fi Hub 3.0 modem (‘Modem’) is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $7.50 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. For example, if you leave at month 18 you would pay $7.50 x 6 (number of remaining months), at a total of $45. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn^® activation at your premises.

Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development.

For Vodafone Wi-Fi Hub™ 2.0: Vodafone Wi-Fi Hub 2.0 supports up to 64 compatible WiFi enabled devices simultaneously on Wi-Fi 5. If you’re using the Vodafone Wi-Fi Hub 1.0 and change your plan to nbn Home Superfast or nbn Home Ultrafast you will need to connect via the device’s 5Ghz Wi-Fi connection. The Vodafone Wi-Fi Hub 1.0 only supports up to 100Mbps speeds via ethernet.

For Vodafone Wi-Fi Hub™ 3.0: can operate with a maximum of 128 compatible Wi-Fi enabled devices at any one time. If you’re using the Vodafone Wi-Fi Hub 1.0 and change your plan to nbn Home Superfast or nbn Home Ultrafast you will need to connect via the device’s 5Ghz Wi-Fi connection. The Vodafone Wi-Fi Hub 1.0 only supports up to 100Mbps speeds via ethernet.

This represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn^® Home Superfast and nbn^® Home Ultrafast plans are only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/FTTN/FTTC customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn^® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

Only applies to changes to another nbn^® Plan. Excludes changes to nbn^® BYO Plans. Your new plan speed will begin immediately. You will be refunded for the plan fee for the remainder of the month on a pro-rata basis and you be will charged your new plan fee calculated on a pro-rata basis for the remainder of the month.

Excludes Mobile Broadband customers. Postpaid voice customers only. You don’t have to bundle this service. However, in order to receive the Existing Postpaid Mobile Customer Price for this plan, you will need to have an existing Postpaid Mobile service on the same account and remain connected to both services, otherwise you will be charged the Standalone Price. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and this nbn plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or this nbn plan the discount will be forfeited and you will pay the Stand-alone Price.

4G Home Internet Plan
4G Home Internet Basic (“Plan”) is available only (i) to approved customers in selected coverage areas, and (ii) for personal use at an approved service address (‘Approved Address’) and (iii) with a Vodafone provided 4G compatible modem (‘Modem’). The total maximum cost of the Modem is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $7.50 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you cancel. Minimum monthly spend is $60. Total minimum cost is one-month plan fees plus total modem cost. No Early Exit Fee if you choose to cancel your Plan, but 100% of the remaining device instalments will be applied to your next bill.

The TP-Link VX420-G2H Modem can operate with a maximum of 128 compatible WiFi enabled devices at any one time.

The Plan uses our 4G Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, and we may manage the Vodafone Network by de-prioritising your service. This could mean that during periods of congestion you may experience slower speeds than 15Mbps, and the speeds experienced may be different to the speeds experienced using our other services.

All data for use in Australia within the Vodafone Network coverage area. Service subject to 4G coverage availability. The Plan has a maximum speed of 20Mbps (download) and 2Mbps (upload) and a Typical Evening Speed of 15Mbps (download) and 2Mbps (upload). Typical Evening Speeds are subject to change and measured between 7-11 pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times.

Actual speeds you reach will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. This plan is suitable for browsing, emails, social media, streaming music, SD and HD video. It is not suitable for 4K streaming and may not be suitable for online gaming. It is suitable for 1-3 users. See our Speed Guide for more detail. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Plan is for use at your Approved Address only and may no longer work if you move to another location. You will need to contact us to check service and network availability at the new location and notify us if you wish to set up your service at your new location.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone 4G or 5G Home Internet Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services.  To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan.

5G Home Internet Plans
5G Home Internet Basic Plan, 5G Home Internet Plus Plan and 5G Home Internet Premium Plans (collectively, “Plan”) available only (i) to approved customers, (ii) for personal use at an approved service address with 5G coverage (‘Approved Address’) and (iii) with a Vodafone provided 5G compatible modem (‘Modem’). Vodafone owns the Modem and retains full legal title and beneficial ownership in the Modem: (i) for refurbished Modems that are issued to you under your Plan - the refurbished Modem must be returned to Vodafone within 30 days of your Plan being cancelled or withdrawn, (ii) for all other modems, including new Modems that are issued to you under your Plan – if your Plan is cancelled or withdrawn within 36 months of connecting, you must return the Modem in Good Working Order within 30 days of your Plan being cancelled or withdrawn. The Non-Return Fee is $0 when you stay connected for 36 months (‘Device Period’). If you do not return the Modem, you will be charged a Modem Non-Return Fee calculated by $17 x number of months remaining of the Device Period. The total maximum cost of not returning the Modem is $612. Good Working Order means the returned Modem is near new with only minor signs of wear and includes all original equipment.

Plan is for use at your Approved Address only, and may no longer work if you move to another location. Modem will default to the 4G network (if available) if the 5G network is unavailable. Plan is not eligible for Bundle and Save. Customer support will be available only via 1300 650 410 – support will not be available in Retail Stores or online or through My Vodafone. 

You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you notify that you wish to cancel. Minimum monthly spend is one month’s plan fees. Total minimum cost is one-month plan fees, provided you return the Modem within 30 days of cancellation. No Early Exit Fees if you choose to cancel your Plan before the end of the Device Period, but you will need to return the Modem to us within 30 days or you may be charged a Modem Non-Return Fee.

The Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time.

The Plan uses the Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, this could mean the speeds you experience may be slower than the speeds experienced using our other 5G services.

All data for use in Australia within the Vodafone Network coverage area and only at your Approved Address. 5G Home Internet Basic Plan includes unlimited data with an estimated Typical Evening Speed of 15Mbps (download) and 2Mbps (upload), and maximum speeds of 20Mbps (download) and 2Mbps (upload), and is suitable for streaming high-definition video, social media and internet browsing. It is suitable for 1-3 users. It is not suitable for 4K streaming and may not be suitable for online gaming. Large files might be slow to load. 5G Home Internet Plus Plan includes unlimited data with a Typical Evening Speed of 50Mbps (download) and 15Mbps (upload), and maximum speeds of 50Mpbs (download) and 20Mbps (upload), and is suitable for streaming 4K and HD video, downloading large files, social media and casual online gaming. 5G Home Internet Premium Plan includes unlimited data with a Typical Evening Speed of 100Mbps (download) and 15Mbps (upload), and maximum speeds of 100Mbps (download) and 20Mbps (upload), and is suitable for 4K and HD video streaming, downloading large files, social media and casual online gaming. Typical Evening Speeds are subject to change and measured between 7-11pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times. Estimated Typical Evening Speed is measured between 7pm-11pm. As this is a new plan, the speed stated here is currently based on an estimate. TPG will revise the typical evening speed once it has collected enough data on the speed performance for this plan. Actual speeds you reach for these Plans will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555 from a Vodafone mobile or 1300 650 410 from any other phone.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone 4G or 5G Home Internet Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan.

You may change to a higher or lower Plan by calling Customer Care. Your new service and Plan will commence immediately, and the charge for your new Plan will begin from your next monthly billing cycle. A change of Plan to both a higher or lower value Plan at end of your billing cycle, will begin from the start of your next monthly billing cycle.

Vodafone 5G Home Internet Modem
It is a requirement of the 5G Home Internet Plan that you must use the Vodafone provided 5G compatible modem (‘Modem’). There is no option to purchase the Modem outright or on a monthly payment plan. You cannot bring your own modem or purchase one outright from Vodafone and sign up to a Vodafone 5G Home Internet Plan. A Non-Return Fee may apply if your plan is cancelled within 36 months of connecting. If your plan is cancelled within 36 months of connecting, you must return the Modem to us. If you do not return the Modem within 30 days of cancellation of your plan, then you may be charged a Modem Non-Return Fee. See “Early Exit Fees and Modem Non-Return Fees” in your Plan Details for information on the Modem Non-Return Fee if your Plan is cancelled before 36 months. You must have a valid Vodafone SIM inserted in your Modem. The Vodafone SIM must not be removed from the Modem or used in another device. The SIM is locked to the Modem and will not work with other devices. Professional installation is not provided, so you must self-install the Modem to access the service by following the instructions provided. Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time (up to 32 enabled devices on 2.4GHz connection, up to 32 enabled devices on 5GHz connection). Consult your device manual to determine if your Wi-Fi enabled device can connect to Wi-Fi via 2.4GHz and/or 5GHz connections. You can connect up to 3 wired devices using the 3 Ethernet ports. 

4G
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.

5G
Vodafone’s 5G Network is progressively being rolled out to selected parts of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. 5G approved device required, with an eligible Vodafone plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to our 4G networks. Actual speeds vary due to location & network congestion. Check coverage and for updates when 5G is coming to your area on our 5G network support page.

Vodafone nbn® plans
For personal use by approved customers only. Subject to service qualification check. Vodafone nbn® is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn® service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn® installation or appointments.

The total maximum cost of the TP-Link VX420-G2H modem (‘Modem’) is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $7.50 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. For example, if you leave at month 18 you would pay $7.50 x 6 (number of remaining months), at a total of $45. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn® activation at your premises.

Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development.

For TP-Link VX420-G2H:

TP-Link VX420-G2H supports up to 64 compatible WiFi enabled devices simultaneously on Wi-Fi 5. If you’re using the Vodafone Wi-Fi Hub 1.0 and change your plan to nbn Home Superfast or nbn Home Ultrafast you will need to connect via the device’s 5Ghz Wi-Fi connection. The Vodafone Wi-Fi Hub 1.0 only supports up to 100Mbps speeds via ethernet.

This represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn® Home Superfast and nbn® Home Ultrafast plans are only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/FTTN/FTTC customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

nbn® BYO plans
For personal use by approved customers only. You must supply your own Compatible Modem in order to sign up to this plan – you cannot purchase a modem from Vodafone on instalments or out-right with this plan. Subject to service qualification check. Vodafone nbn® is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn® service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn® installation or appointments.

You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn® activation at your premises. Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development.

Only for use with a Compatible Modem which must comply with the minimum specifications available at vodafone.com.au. Devices manufactured before 2013 may struggle to achieve the speeds available on the nbn® Home Superfast, nbn® Home Ultrafast, nbn® Home Superfast BYO, nbn® Home Ultrafast BYO plans plans and existing mobile customers with a Speed Upgrade from nbn® Home Fast. You should check with your device manufacturer or check the device specifications on your Approved Device or Compatible Modem (as applicable) to identify the speed capabilities and limitations of the device, including any device you use to when connecting to the NBN Service.

The speed tier represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide. Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn® Home Superfast and nbn® Home Ultrafast plans are currently only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/FTTN/FTTC customers, if, after connection, your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options.

Typical Evening Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

nbn^® Speed
This speed is an off-peak measure only. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide for more information.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn^® Home Superfast and nbn^® Home Ultrafast plans are only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/N/C customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical evening download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period and at other times. Typical evening upload speed is estimated by reference to the maximum upload speed and is not a guaranteed minimum speed. The actual speeds you experience will vary on a number of factors such as the nbn^® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

nbn® Speed Upgrade for existing postpaid mobile phone plan customers
Eligible existing Postpaid Mobile customers will have a Speed Upgrade applied to their nbn® service. Postpaid voice customers only. Excludes Mobile Broadband customers. You don’t have to bundle the nbn® service. However, in order to receive the Speed Upgrade on your nbn® plan, you will need to have an existing Postpaid Mobile service on the same account and remain connected to both services, otherwise you will have the Speed Upgrade removed. To receive the Speed Upgrade, your Postpaid Mobile plan and this nbn® plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or this nbn® plan, the Speed Upgrade will be forfeited and removed from your service. This offer is available in conjunction with other in-market offers. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer is subject to change.

Offer applies to customers who from 2 September 2024: (a) add a new nbn® service to their existing Postpaid Mobile service; (b) change their nbn® plan when combined with an existing Postpaid Mobile service; or (c) add a Postpaid Mobile service to an existing nbn® service which was connected or changed plan from 2 September 2024. The Speed Upgrade will be applied within one week of activating the nbn® service or adding the Postpaid Mobile service. The Speed Upgrade offers the speeds of the next highest nbn® speed tier above the speed tier purchased by the customer. The Speed Upgrade involves an increase to the maximum theoretical off-peak speeds for your plan. The actual speeds you experience will vary based on a number of factors, including technology type, plan choice and internet traffic demand. Speed Upgrades from nbn® Home Fast and above require a compatible high speed modem.

There is no additional cost for the Speed Upgrade. The Speed Upgrade will appear on the bill as an Add on with no charge.

Eligibility for the Speed Upgrade is subject to technology and line speed capability at your address. Availability is subject to a service qualification check which we will perform when you request to sign-up. The technology used to deliver the nbn® Service will depend on the connection between your premises and the nbn® Network which includes: (1) Fibre to the Premises (‘FTTP’); (2) Fibre to the Node (‘FTTN’); (3) Fibre to the Building (‘FTTB’); (4) Hybrid Fibre Coaxial (‘HFC’); (5) Fibre to the Curb (FTTC). The following categories of customers are not eligible for Speed Upgrade:

• FTTC, FTTN or FTTB connections connecting to Home Fast, as this is the highest available nbn® speed tier for those technology types.
• FTTC, FTTN or FTTB connections where the max attainable line speed is not capable of supporting the next highest nbn® speed tier. These customers will have the Speed Upgrade applied to their account, but will not receive the benefit, or the full benefit, of the higher speed tier if it exceeds the max attainable line speed at their address. Existing postpaid mobile phone customers connecting on FTTC, FTTN or FTTB technologies will have their max attainable line speed check carried out against the higher nbn® speed tier provided by this offer, rather than the speed tier purchased.
• FTTP or HFC connections connecting to Home Ultrafast, as this is the highest available nbn® speed tier.
• Customers on nbn® pre-fibre Interim Modem and BYO Plans. These customers will receive the Speed Upgrade on their final plan following installation of their fibre upgrade.

In some circumstances where you would not be eligible for the Speed Upgrade for the reasons above, we may automatically change the plan you pay for to a lower speed tier and apply a $0 Speed Upgrade to the speeds of the plan above.

Unlimited Data
Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

nbn^®
nbn^®, NBN Co and other nbn^® logos and brands are trademarks of NBN Co Limited and used under licence.

TP-Link VX420-G2H

TP-Link VX420-G2H utilises Wi-Fi 6 technology and in comparison to Wi-Fi 5 is capable of supporting up to four times as many Wi-Fi enabled devices. Wi-Fi 6 is the next generation of Wi-Fi.

Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid mobile, mobile broadband or Home Internet plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn^® plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn^® service is fully transferred and device or modem and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions on our network page.

Accessories Payment Plan (Mesh Wi-Fi)
To apply for an Accessories Payment Plan you’ll need to be an approved new or existing Vodafone postpaid customer and must agree to a credit check. Accessories Payment Plan (APP) enables eligible Vodafone postpaid customers to buy accessories and pay for them in instalments over 12, 24 or 36 months (Period). Your accessory price is spread in equal instalments over the Period (APP Instalments). Your APP Instalments will appear on your monthly bill. Under the APP, you own the accessories; you must pay your APP Instalments at the same time and in the same way as you pay for your Vodafone service even if your APP accessories are lost, damaged or stolen. Your APP spend can range from $30 up to your credit approval limit. If during your APP commitment Period you cancel your APP or postpaid plan, the balance of your APP Instalments is payable. You can pay the remainder of your APP and terminate your APP at any time by contacting us. We will notify you of the amount you need to pay to satisfy the remainder of your APP total amount and will be displayed on you next bill. Once we receive your payment for this amount in cleared funds, your APP will be terminated and you will not be required to pay any further APP Instalments. You can have a max of 5 APP per postpaid plan. Each APP can have up to 10 accessories. Not available online.