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Amazon Music Unlimited and your Vodafone bill

Amazon Music Unlimited billing is changing

From 15 February 2023 we will be contacting customers to advise that you’ll no longer be able to pay for Amazon Music Unlimited through your Vodafone bill. To keep the benefits of Amazon Music Unlimited you will need to change your payment method through your Amazon Music settings before your next billing cycle.

Additional information

 How do I change my payment method with Amazon Music Unlimited?

It’s easy and can be done in seconds.

  1. Simply log into your Amazon Music account www.amazon.com.au/music/settings.
  2. Under Settings, go to Your Membership & Subscriptions.
  3. Click Amazon Music Settings.
  4. Click Update Payment Methods (You’ll see this under Detail and 1-Click Payment settings).
  5. You will then be able to add / edit your details to continue using your Amazon Music Unlimited subscription. 
  6. Click the yellow Continue button and follow the prompts to continue your membership.
Why am I no longer able to charge my Amazon Music Unlimited subscription to my Vodafone bill?

We’re changing the way we partner with Amazon, and the billing functionality to charge Amazon Music Unlimited to your Vodafone bill will no longer be available.
When do I need to change the payment method?

You will need to have updated your payment method before your next billing date to keep using your Amazon Music Unlimited subscription.
Where can I see my Amazon Music billing date?

You can see the date your Amazon Music is charged under the Content section of your Vodafone bill.
What happens if I don’t update my payment method?

Your Amazon Music Unlimited account will move to Amazon Music Free until you update your payment method. Don’t worry, all your playlists are safe, but you won’t be able to access ad-free music and podcasts, listen offline, unlimited skips and more with Amazon Music Unlimited until you update your payment method.
Will my other Vodafone services be impacted by this?

Not at all. This change only applies to the way your Amazon Music Unlimited subscription is billed.
What happens after I update my payment method?

Your Amazon Music Unlimited subscription will be charged to your new payment method until you choose to update again or cancel.
Who do I have to contact if I have any questions about the Amazon Music Unlimited service?

For billing enquiries, give us a call on 1555 on any Vodafone phone.

For questions specific to your Amazon Music Unlimited membership, you’ll need to contact Amazon directly or head to Amazon Music Unlimited Help.

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